Change Management: Leading Agile Systems Change Management

Change Management: Leading Agile Systems Change Management, available at $64.99, has an average rating of 4.52, with 76 lectures, based on 1578 reviews, and has 7638 subscribers.

You will learn about How to Engage Employees and Stakeholders in Designing Your Future Organization and Culture Analyze the Change Drivers that will Require You to Change Your Business Processes and Culture Learn a proven change process that you can implement in your organization You will maximize stakeholder engagement and minimize resistance to change. This course is ideal for individuals who are All managers, facilitators and entrepreneurs It is particularly useful for All managers, facilitators and entrepreneurs.

Enroll now: Change Management: Leading Agile Systems Change Management

Summary

Title: Change Management: Leading Agile Systems Change Management

Price: $64.99

Average Rating: 4.52

Number of Lectures: 76

Number of Published Lectures: 76

Number of Curriculum Items: 76

Number of Published Curriculum Objects: 76

Original Price: $159.99

Quality Status: approved

Status: Live

What You Will Learn

How to Engage Employees and Stakeholders in Designing Your Future Organization and Culture
Analyze the Change Drivers that will Require You to Change Your Business Processes and Culture
Learn a proven change process that you can implement in your organization
You will maximize stakeholder engagement and minimize resistance to change.

Who Should Attend

All managers, facilitators and entrepreneurs

Target Audiences

All managers, facilitators and entrepreneurs

Change is now and forever. It is not optional any more than breathing and sleeping and doing it well is a requirement of organization health. Learning to capture the competitive advantage of a changing landscape is an essential skill for leaders.

This course is based on the forty five years of experience helping companies like Merck, Shell Oil, Honeywell, Honda and dozens of others to create cultures of engagement and continuous improvement.

There are three major topics of the course. The first two, which may be optional, are the background knowledge of the research on change efforts and the lessons learned, and previous models of change management. The third is a six stage model of leading change in a manner that maximizes engagement and reduces resistance. The method of change presented in this course is whole-system design that engages stakeholders in the creation and implementation of change.

The course contains fifteen assignments that lead the student through the design process, 24 downloadable resources, including the complete set of 180 PPTs.

Two of the most important words in change management are engagement and resistance.Change management consultants are often hired to overcome resistance to proposed changes. The problem is that management often creates that resistance by failing to engage employees and other stakeholders in the analysis and decision process that leads to the change. This course presents a comprehensive and proven method of engaging all stakeholders, including customers, suppliers, and employees in the developing the change that can transform a company’s performance and culture. When stakeholders are engaged in creating the change two things happen: first the quality of decisions improve and second, there is little resistance to the implementation of that change.

Lawrence Miller has forty five years of field experience helping companies like Merck, Shell Oil, Honeywell, Coca-Cola, Honda America, Mack Trucks and dozens of other major corporations as well as smaller entrepreneurial companies to create and manage change. He is the author of eleven books and has about 300,000 students in his online courses.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction – Overview and Experience

Lecture 2: Curriculum and Change Process Overview

Lecture 3: The Two BIG Words of Change Management

Lecture 4: How to Get the Most from This Course

Lecture 5: Complete PowerPoints of the course

Lecture 6: Assignment #1: Including Complete Worksheets for All Assignments

Chapter 2: Definitions

Lecture 1: Let's Define "Change Management"

Lecture 2: Types of Change – Strategic and Tactical

Lecture 3: What is "Whole-System Design?"

Lecture 4: Article: What is Whole System Design

Lecture 5: Article: Transformation in Community Health Care

Lecture 6: Assignment # 2: Concepts and Definitions

Chapter 3: Research on Change Management

Lecture 1: What Everyone Gets Wrong – Anand & Barsoux

Lecture 2: Why Change Efforts Fail – John Kotter

Lecture 3: Secrets Behind Success – Argenti et al.

Lecture 4: Break Down Change Into Small Steps – Kavanaugh & Tarafdar

Lecture 5: The Hard Side of Change

Lecture 6: Assignment # 3: Take Aways from the Research

Chapter 4: Models of Change

Lecture 1: Lewin's Change Model

Lecture 2: McKinsey's 7S Model

Lecture 3: ADKAR Change Management Model

Lecture 4: Socio-Technical Systems

Lecture 5: Lessons from STS

Lecture 6: Lean Thinking & Management

Lecture 7: Toyota Problem Solving and Business Process

Lecture 8: Assignment #4: Models of Change

Chapter 5: Principles of Effective Change Management

Lecture 1: Critical Principles of Change Management

Lecture 2: Assignment #5: Principles of Effective Change Management

Chapter 6: Stage 1: Leading Change Efforts

Lecture 1: The Psychology of Change Efforts

Lecture 2: From Barbarians to Bureaucrats

Lecture 3: Article: Leadership and Life Cycles

Lecture 4: What Are the BIG Challenge & Core Values

Lecture 5: Align Internal and External Strategy

Lecture 6: Strategic Capability Requirements

Lecture 7: Assignment # 6: Leading Change – Defining the Challenge

Lecture 8: Link Business/Performance Targets to Change

Lecture 9: Engagement & Organization of Change Makers

Lecture 10: Write the Design Charter

Lecture 11: Article: How to Write Your Design Charter

Lecture 12: Assign Design Teams

Lecture 13: Review, Reinforce & Standardize

Lecture 14: Assignment # 7: Write and Present Design Charter

Chapter 7: Stage 2: Stakeholder Analysis – External

Lecture 1: What Can We Change and Why?

Lecture 2: Scanning the External Forces A

Lecture 3: Scanning the External Forces B

Lecture 4: Customer Interview Guide

Lecture 5: SWOT Analysis

Lecture 6: Assignment # 8: External Analysis & Presentation

Chapter 8: Stage 3: Internal Stakeholder Analysis

Lecture 1: Reflections on Our Tools and Process

Lecture 2: Stakeholder Culture Survey

Lecture 3: Cause and Effect Diagrams

Lecture 4: Map the Macro Work Process

Lecture 5: Analyzing Your Process for Quality, Productivity, Speed and Cost

Lecture 6: Variance Analysis

Lecture 7: Prioritizing Improvements Customer and Cost Perspectives

Lecture 8: Assignment # 9: Agree on Internal Work System Analysis

Chapter 9: Stage 4: Social System Analysis and Design

Lecture 1: Social System Design

Lecture 2: Designing Organization Structure

Lecture 3: Of Square People and Round People

Lecture 4: Design Symbols to Support the New Culture

Lecture 5: Designing Scorekeeping and Motivation

Lecture 6: Assignment # 10: Social System Design Presentation

Chapter 10: Conference Model of Maximum Engagement

Lecture 1: Maximum Engagement – Design Conferencing

Lecture 2: The Conference Method of Engagement in Design

Lecture 3: Assignment # 11: Conference Method of Maximum Engagement

Chapter 11: Optional: Assets and Liabilities

Lecture 1: Optional: Assessing the Five Forms of Capital

Lecture 2: Optional: Assessing Your Assets and Liabilities

Lecture 3: Assignment # 12: Assess Your Assets and Liabilities

Chapter 12: Cost/Benefit Analysis and Budget

Lecture 1: Cost Benefit Analysis

Lecture 2: Assignment # 13: Cost Benefit Analysis

Chapter 13: Stage 5: Implement and Evaluate

Lecture 1: Presentation and Dialogue with Leadership Team

Lecture 2: Project Management of Implementation

Lecture 3: Assignment # 14: Implementation Planning

Chapter 14: Stage 6: Reinforce, Standardize and Improve

Lecture 1: Reinforce and Standardize

Lecture 2: Assignment #15: Reinforce, Standardize and Improve

Chapter 15: Bonus Lecture

Lecture 1: Bonus Lecture

Instructors

Lawrence M. Miller, Institute for Leadership Excellence
Best Selling Instructor, Author & Leadership Coach

Rating Distribution

1 stars: 9 votes
2 stars: 14 votes
3 stars: 99 votes
4 stars: 573 votes
5 stars: 883 votes

Frequently Asked Questions

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