Communication Skills for the Global Workplace

Communication Skills for the Global Workplace, available at $64.99, has an average rating of 4.59, with 73 lectures, 15 quizzes, based on 1656 reviews, and has 4305 subscribers.

You will learn about How to influence How to write emails that get replies How to present with confidence How to communicate with different cultures How to manage conflict How to have difficult conversations This course is ideal for individuals who are People who work in an international business environment and want to improve communication skills It is particularly useful for People who work in an international business environment and want to improve communication skills.

Enroll now: Communication Skills for the Global Workplace

Summary

Title: Communication Skills for the Global Workplace

Price: $64.99

Average Rating: 4.59

Number of Lectures: 73

Number of Quizzes: 15

Number of Published Lectures: 73

Number of Published Quizzes: 15

Number of Curriculum Items: 88

Number of Published Curriculum Objects: 88

Original Price: $89.99

Quality Status: approved

Status: Live

What You Will Learn

How to influence
How to write emails that get replies
How to present with confidence
How to communicate with different cultures
How to manage conflict
How to have difficult conversations

Who Should Attend

People who work in an international business environment and want to improve communication skills

Target Audiences

People who work in an international business environment and want to improve communication skills

Do you work in a global business, with people from different cultures and countries? Want to improve your communication skills? Then I designed this course for you.

Based on over 10 years of coaching people in over 160 multinational companies from around the world.

No waffle. No fluff. No time wasting.

Just the skills you need. Explained with examples. Supported with tools. Followed with practice and reflection.

My focus is on making training PRACTICAL. I wrote a book about how to make training PRACTICAL. I even have a highly rated course on how to make training PRACTICAL here on Udemy (check my profile for more information). And my goal with this course is to make it PRACTICAL.

Every section of this course includes:

– BUSINESS Related Case Studies – Based on situations REAL people have faced working in the global workplace

– PRACTICAL Tools, Techniques and Tips – Actual solutions to the challenges you will face working in the global workplace

– Workbooks – To download and use for reference

– Practice and Reflection Exercises – Because the ONLY WAY TO LEARN is by practicing and reflection

In fact, don’t think of this as a course. Think of it as a RESOURCE. You choose the sections that are most relevant to you at this time.

Every section is focused on a particular communication skills challenge you will face at work. Challenges like:

– Influencing and Persuading Your Stakeholders

– Writing Emails That Get Replies

– Presenting with Confidence

– Navigating Cultural Differences

– Managing Conflict

– Having Difficult Conversations

Each section presents skills you need for these challenges. They come with examples based on real people I have worked with. They explain why the skill is important and how it works. They give you practice and reflection opportunities.

My goal is to get you OFF this course and out practicing in the REAL WORLD as quickly as possible. Because it is only when you try things in the real world that the REAL learning begins.

I sincerely hope you find this to be a valuable resource. And please don’t hesitate to contact me if you have any questions or reflections you would love to share.

All the best,

Jamie Dixon

Course Curriculum

Chapter 1: Welcome!

Lecture 1: Welcome to Communication Skills for the Global Workplace

Chapter 2: Communicating with and Influencing Your Stakeholders

Lecture 1: Communicating with and Influencing Your Stakeholders Introduction

Lecture 2: Building Trust

Lecture 3: Building Goodwill

Lecture 4: Effective Listening

Lecture 5: Active Listening Behaviours

Lecture 6: Building Rapport

Lecture 7: Mirroring and Matching

Lecture 8: Pacing and Leading

Lecture 9: Asking High Gain Questions

Lecture 10: Communicating with and Influencing Your Stakeholders Summary

Chapter 3: Email Communication

Lecture 1: Introduction to Email Communication

Lecture 2: What to Think About Before You Write

Lecture 3: A Winning Template for All emails

Lecture 4: Writing Clearly

Lecture 5: Writing Clear Paragraphs

Lecture 6: Writing Clear Sentences

Lecture 7: Editing for Clarity

Lecture 8: Improving Readability

Lecture 9: Adjusting Written Tone

Lecture 10: Task Vs Relationship Language

Lecture 11: Strong Vs Weak Language

Lecture 12: Positive Vs Negative Language

Lecture 13: Email Communication Summary

Chapter 4: Presenting with Confidence

Lecture 1: Introduction to Presenting with Confidence

Lecture 2: Why We Get Nervous

Lecture 3: Managing the Nervous Cycle

Lecture 4: Managing Our Nervous Reactions

Lecture 5: Presenting On the Spot

Lecture 6: Structuring Your Thoughts

Lecture 7: Getting to the Point

Lecture 8: Practice Presenting On the Spot

Lecture 9: Presenting with Confident Body Language

Lecture 10: Making Eye Contact

Lecture 11: Using Gestures

Lecture 12: Keeping Your Posture

Lecture 13: Staying Grounded

Lecture 14: Evaluating Your Body Language

Lecture 15: Practice Presenting with Confident Body Language

Lecture 16: Presenting with Confident Voice Control

Lecture 17: Throwing Your Voice

Lecture 18: Slowing Down

Lecture 19: Speaking with a Lower Tone

Lecture 20: Making Your Voice Flow

Lecture 21: Evaluating Your Voice Control

Lecture 22: Practice Presenting with Confident Voice Control

Lecture 23: Handling Difficult Questions

Lecture 24: Directly Answer

Lecture 25: Delay It

Lecture 26: Clarify It

Lecture 27: Return It

Lecture 28: Divert It

Lecture 29: Reframe It

Lecture 30: Summary of Handling Difficult Questions

Lecture 31: Improving Your Presentation Skills From Here

Chapter 5: Communication Skills for Navigating Cultural Differences

Lecture 1: Communication Skills for Navigating Cultural Differences Introduction

Lecture 2: The Email Challenge

Lecture 3: Reviewing Your Email Challenge

Lecture 4: Communicating Across Cultures

Lecture 5: Building Trust Across Cultures

Lecture 6: Disagreeing Across Cultures

Lecture 7: Communication Skills for Navigating Cultural Differences Summary

Chapter 6: Managing Conflict

Lecture 1: Introduction to Managing Conflict

Lecture 2: 5 Ways of Managing Conflict

Lecture 3: Escalative and De-Escalative Behaviours

Lecture 4: Managing Conflict Summary

Chapter 7: Assertive Communication Skills for Difficult Conversations

Lecture 1: Assertive Communication Skills for Difficult Conversations Introduction

Lecture 2: Exchanging Opinions

Lecture 3: Saying "No"

Lecture 4: Giving Feedback

Lecture 5: Responding to Criticism

Lecture 6: Assertive Communication Skills for Difficult Conversations Summary

Chapter 8: Before You Go

Lecture 1: Final Message

Instructors

Jamie Dixon
Training Consultant, Coach and Author

Rating Distribution

1 stars: 2 votes
2 stars: 7 votes
3 stars: 161 votes
4 stars: 586 votes
5 stars: 900 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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