Conceptual CRM Technology
Conceptual CRM Technology, available at $19.99, has an average rating of 4.75, with 12 lectures, 1 quizzes, based on 2 reviews, and has 12 subscribers.
You will learn about What is Customer Relationship Management Service, Field Service, Sales & Marketing Omnichannel Marketing Customer Data Platform Leads (database & qualification) and Opportunities Internet of Things Triggers & Workflows Microsoft Dynamics, Salesforce , Zoho and CPQ This course is ideal for individuals who are As basically all companies are moving into integrating Microsoft Dynamics and related systems, this intermediate course has become vital to be attained by all involved in business It is particularly useful for As basically all companies are moving into integrating Microsoft Dynamics and related systems, this intermediate course has become vital to be attained by all involved in business.
Enroll now: Conceptual CRM Technology
Summary
Title: Conceptual CRM Technology
Price: $19.99
Average Rating: 4.75
Number of Lectures: 12
Number of Quizzes: 1
Number of Published Lectures: 12
Number of Published Quizzes: 1
Number of Curriculum Items: 13
Number of Published Curriculum Objects: 13
Original Price: $19.99
Quality Status: approved
Status: Live
What You Will Learn
- What is Customer Relationship Management
- Service, Field Service, Sales & Marketing
- Omnichannel Marketing
- Customer Data Platform
- Leads (database & qualification) and Opportunities
- Internet of Things
- Triggers & Workflows
- Microsoft Dynamics, Salesforce , Zoho and CPQ
Who Should Attend
- As basically all companies are moving into integrating Microsoft Dynamics and related systems, this intermediate course has become vital to be attained by all involved in business
Target Audiences
- As basically all companies are moving into integrating Microsoft Dynamics and related systems, this intermediate course has become vital to be attained by all involved in business
This course revolves around the foundations of CRM. It explains all the main terminologies and associated concepts in Microsoft Dynamics, Salesforce and other vendors. It does not discuss in details the operations of the latter systems. It tackles mainly the fields of service, field service and sales. It is basically the best introduction one can get about CRM, its major vendors, database for leads, business process flows, triggers, workflows and more. This course will not provide a demo about any certain software as it discusses various ones, and besides to retain such matter , one needs to be involved in it !
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction: What is CRM?…
Chapter 2: Microsoft Dynamics (Sales)
Lecture 1: Microsoft Dynamics (Sales)
Lecture 2: Essential skills in sales & CRM
Lecture 3: Dynamics 365 for Marketing (a glance)
Chapter 3: Leads: Database & Qualification
Lecture 1: Leads: Database & Qualification
Lecture 2: Zoho CRM and Leads Qualification Frameworks
Lecture 3: CHAMP Lead Qualification
Lecture 4: SalesIQ
Chapter 4: Salesforce (Sales)
Lecture 1: Salesforce (Sales)
Lecture 2: CPQ Software
Chapter 5: Microsoft Dynamics (service & field service)
Lecture 1: Microsoft Dynamics (service & field service)
Chapter 6: Triggers & Workflows
Lecture 1: Triggers & Workflows
Chapter 7: Quiz
Instructors
-
Hassan El Zein
Corporate Trainer
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 0 votes
- 4 stars: 1 votes
- 5 stars: 1 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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