Conflict Management

Conflict Management, available at $49.99, has an average rating of 4.4, with 9 lectures, 8 quizzes, based on 13 reviews, and has 66 subscribers.

You will learn about Understanding the basic elements of conflicts Recognizing the role of culture in understanding conflict Understanding how mediating conflicts works Learning how to resolve a conflict successfully Understanding how to voice one's own interests and hear other people's interests This course is ideal for individuals who are For persons who have to communicate professionally for example if negotiations are part of their main tasks or For everyone who needs to improve their communication skills, be it for professional or personal reasons It is particularly useful for For persons who have to communicate professionally for example if negotiations are part of their main tasks or For everyone who needs to improve their communication skills, be it for professional or personal reasons.

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Summary

Title: Conflict Management

Price: $49.99

Average Rating: 4.4

Number of Lectures: 9

Number of Quizzes: 8

Number of Published Lectures: 9

Number of Published Quizzes: 8

Number of Curriculum Items: 17

Number of Published Curriculum Objects: 17

Original Price: €19.99

Quality Status: approved

Status: Live

What You Will Learn

Understanding the basic elements of conflicts
Recognizing the role of culture in understanding conflict
Understanding how mediating conflicts works
Learning how to resolve a conflict successfully
Understanding how to voice one's own interests and hear other people's interests

Who Should Attend

For persons who have to communicate professionally for example if negotiations are part of their main tasks
For everyone who needs to improve their communication skills, be it for professional or personal reasons

Target Audiences

For persons who have to communicate professionally for example if negotiations are part of their main tasks
For everyone who needs to improve their communication skills, be it for professional or personal reasons

What to do when communication breaks down?

Most of us communicate every single day, but nevertheless, we often fail to communicate successfully. This course will help you develop win-win solutions in every conflict, and at the same time deal with challenges, difficult people, bargaining tactics, and communication problems. Most importantly, you will learn to recognize your own skills as a mediator and find out how to handle a crisis to the mutual benefit of all participants.

At the end of this course, participants will be able to analyze a conflict and make concrete recommendations on how to move forward to resolve a conflict successfully. Therefore, its most important goals are:

– Understanding the basic elements of conflicts
– Recognizing the role of culture in understanding conflict
– Understanding how mediating conflicts works
– Learning how to resolve a conflict successfully
– Understanding how to voice one’s own interests and hear other people’s interests

This course will be particularly useful for you if you have to communicate professionally in your daily life or are seeking to get into professions where negotiations will be part of your main tasks. Additionally, it is very helpful for everyone who needs to improve their communication skills, be it for professional or personal reasons.

Course Curriculum

Chapter 1: Conflict Management

Lecture 1: Recognising Conflict

Lecture 2: What is a Conflict?

Lecture 3: Conflict Resolution

Lecture 4: Mediation: Best Practices

Lecture 5: Finding a Good Mediator

Lecture 6: Improving Communication in Conflict

Lecture 7: Building Trust among Parties

Lecture 8: Role of Culture in Conflict Resolution

Lecture 9: Intercultural Competence

Instructors

Lecturio GmbH
eLearning Company

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 2 votes
4 stars: 5 votes
5 stars: 6 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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