Conflict Management

Conflict Management, available at $19.99, has an average rating of 4.75, with 13 lectures, 1 quizzes, based on 4 reviews, and has 133 subscribers.

You will learn about Emotional intelligence and self-awareness are critical in managing one's own emotions and behaviors during conflicts. Collaborative problem-solving and negotiation skills can help to find win-win solutions that satisfy everyone's needs. The ability to actively listen and understand the perspectives of others is essential in conflict resolution. Effective communication is crucial in resolving conflicts and preventing them from escalating further. This course is ideal for individuals who are If you think managing a conflict in your work o person life is a challenge for you, then this course is for you It is particularly useful for If you think managing a conflict in your work o person life is a challenge for you, then this course is for you.

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Summary

Title: Conflict Management

Price: $19.99

Average Rating: 4.75

Number of Lectures: 13

Number of Quizzes: 1

Number of Published Lectures: 13

Number of Published Quizzes: 1

Number of Curriculum Items: 14

Number of Published Curriculum Objects: 14

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Emotional intelligence and self-awareness are critical in managing one's own emotions and behaviors during conflicts.
Collaborative problem-solving and negotiation skills can help to find win-win solutions that satisfy everyone's needs.
The ability to actively listen and understand the perspectives of others is essential in conflict resolution.
Effective communication is crucial in resolving conflicts and preventing them from escalating further.

Who Should Attend

If you think managing a conflict in your work o person life is a challenge for you, then this course is for you

Target Audiences

If you think managing a conflict in your work o person life is a challenge for you, then this course is for you

The Conflict Management online course is an in-depth training program designed to equip learners with the knowledge and skills necessary to manage conflicts effectively. Conflict is a natural part of human interaction, and learning how to manage it constructively is essential for success in both personal and professional life.

The course begins by exploring the different types of conflicts that can arise in various settings, as well as their causes and consequences. Learners will then be introduced to various conflict resolution strategies, including win-win negotiation, compromise, and collaboration. They will also learn about effective communication techniques, such as active listening and assertive communication, which are crucial for successful conflict resolution.

Throughout the course, learners will also explore the role of emotions in conflict and learn how to identify and manage them in themselves and others. They will also gain an understanding of the importance of cultural awareness and sensitivity in conflict management, particularly in a global and diverse workplace.

In addition to theoretical concepts, the Conflict Management online course includes practical exercises and case studies to provide learners with hands-on experience in managing conflicts. These activities may include role-playing scenarios, group discussions, and real-world case studies to give learners a comprehensive understanding of how to manage conflicts effectively.

By the end of the course, learners should have a solid foundation in conflict management strategies and be able to apply them in various settings. They will be equipped with the tools and skills needed to manage conflicts constructively, which will benefit them both personally and professionally.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction to Conflicts

Lecture 2: Why do conflicts happen ?

Lecture 3: Various types of conflicts

Lecture 4: Importance of managing conflicts effectively

Chapter 2: Understanding Conflict

Lecture 1: Common reasons of conflict escalation

Lecture 2: Emotional and behaviour response to conflict

Chapter 3: Conflict Escalation

Lecture 1: Nine stages of conflict escalation

Lecture 2: Model of De escalation

Chapter 4: Conflict Resolution

Lecture 1: Role of emotional intelligence in conflict resolution

Lecture 2: Conflict Scenario -1

Lecture 3: Conflict Scenario -2

Lecture 4: Conflict Management Style- Thomas Kilman Model

Lecture 5: Communication skills required to manage conflict effectively

Chapter 5: Quiz

Instructors

Zubair Khan
Leadership Coach

Rating Distribution

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3 stars: 0 votes
4 stars: 1 votes
5 stars: 3 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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