Continual Improvement Proficiency for Business Leaders

Continual Improvement Proficiency for Business Leaders, available at $129.99, has an average rating of 4.4, with 187 lectures, 10 quizzes, based on 16 reviews, and has 63 subscribers.

You will learn about Understand the nature of organizational issues and how to lead organization-wide actions for continual improvement. Act as an effective participant and project team member on cross-functional improvement activities. Apply structured problem-solving concepts and principles in improvement projects within your own work area. Apply the principles of statistical thinking, process analysis, and systems engineering in pursuit of improvement actions. Learn how to read and interpret the basic graphical tools of lean and statistical process analysis for work improvement. Communicate the organization’s strategy to assure continual improvement of its work activities and results. Launch an improvement project that you will supervise. This course is ideal for individuals who are People serving in any executive or leadership function or Small business owners or Functional managers in cross-functional organization or Business leaders of administration and operations or Chief quality officers and directors of the quality function or Quality professionals who coach business leaders or Lean Six Sigma Master Black Belts or Business and operations excellence leaders or Professionals interested in improving organizations It is particularly useful for People serving in any executive or leadership function or Small business owners or Functional managers in cross-functional organization or Business leaders of administration and operations or Chief quality officers and directors of the quality function or Quality professionals who coach business leaders or Lean Six Sigma Master Black Belts or Business and operations excellence leaders or Professionals interested in improving organizations.

Enroll now: Continual Improvement Proficiency for Business Leaders

Summary

Title: Continual Improvement Proficiency for Business Leaders

Price: $129.99

Average Rating: 4.4

Number of Lectures: 187

Number of Quizzes: 10

Number of Published Lectures: 187

Number of Published Quizzes: 10

Number of Curriculum Items: 197

Number of Published Curriculum Objects: 197

Original Price: $129.99

Quality Status: approved

Status: Live

What You Will Learn

Understand the nature of organizational issues and how to lead organization-wide actions for continual improvement.
Act as an effective participant and project team member on cross-functional improvement activities.
Apply structured problem-solving concepts and principles in improvement projects within your own work area.
Apply the principles of statistical thinking, process analysis, and systems engineering in pursuit of improvement actions.
Learn how to read and interpret the basic graphical tools of lean and statistical process analysis for work improvement.
Communicate the organization’s strategy to assure continual improvement of its work activities and results.
Launch an improvement project that you will supervise.

Who Should Attend

People serving in any executive or leadership function
Small business owners
Functional managers in cross-functional organization
Business leaders of administration and operations
Chief quality officers and directors of the quality function
Quality professionals who coach business leaders
Lean Six Sigma Master Black Belts
Business and operations excellence leaders
Professionals interested in improving organizations

Target Audiences

People serving in any executive or leadership function
Small business owners
Functional managers in cross-functional organization
Business leaders of administration and operations
Chief quality officers and directors of the quality function
Quality professionals who coach business leaders
Lean Six Sigma Master Black Belts
Business and operations excellence leaders
Professionals interested in improving organizations

Are you a business leader? Do you have responsibility for a broad part of your organization? Is quality important to you? Sure, delivering quality in the products or services that are delivered to customers is important, but that can be delegated! Are you sure that the total responsibility for quality should be in fact borne by the operational part of your organization? What about responsibility for the quality of the current business, its financial performance, its contribution to society, or its ability to sustain its future performance? Can these responsibilities for quality be delegated to the operational component in your organization?

Have you ever sat in a quality training program (whether it be Total Quality Management, Lean training, or Lean Six Sigma training) and wondered how learning about Fishbone diagrams, Pareto charts, control statistics, etc. can make you a better leader? Are these the tools of leadership or is there something that is missing?

If you are frustrated by what you have been through it is most likely because you have not found a guide who can take you on this journey. That is the purpose of this training. To enable management teams to become thequality leaders that they need to be to manage a successful business.

The first step in this process is to become proficientin the basic aspects of quality as it applies to the job of the executive function. That is the purpose of this first program. It was designed by Dr. Gregory H. Watson, one of today’s thought leaders in quality who has focused on developing programs that enable executives to create quality as a competitive differencein their organizations. His 1994 book, Strategic Benchmarking, opened management’s vision to a different way of learning about how to manage their organizations. After then, Dr. Watson has been engaged in a private consulting practice dedicated to helping executives and their companies learn how to manage quality in a more comprehensive way.

His retirement from this active consultancy has led to a unique opportunity to package his experiences and lessons learned into a series of executive-directed quality engagements. Each module in this basic proficiency training consist of lectures that are punctuated with workshop activitiesfor the leaders of an organization to perform. Step-by-step, a logical progression expands business leader thinking from a myopic understanding of quality as applying merely to products or service activity of operations, but also to come to understand and exercise their own responsibility for developing the systemthat will establish quality as a discipline that leads to cultural differentiation, which is a sustainable competitive advantage.

Course Curriculum

Chapter 1: Introducing the Business Leader Role

Lecture 1: Introduction of the course

Lecture 2: One size does not fit for all

Lecture 3: Module 1 preview

Lecture 4: The Quest – Pursuit of a Learning Journey

Lecture 5: Three levels of Gemba

Lecture 6: Four levels of improvement

Lecture 7: Cycles of learning for process improvement

Lecture 8: Becoming mindful

Lecture 9: Business leaders as drivers of improvement processes

Lecture 10: Developing human dimensions for cooperation

Lecture 11: Developing a strategic mindset

Lecture 12: [Activity] Self-assessment of motivation

Lecture 13: Feedback of activity: Self-assessment of motivation

Lecture 14: Becoming a "reflective practitioner!"

Lecture 15: Wisdom from Japan

Lecture 16: Supplemental reading assignment

Lecture 17: [Article] Stimulating Improvement by Managing Appropriately

Chapter 2: Developing an Openness to Learn

Lecture 1: Module 2 preview

Lecture 2: A journey of 1,000 miles begins a first step

Lecture 3: Triple loop learning

Lecture 4: Deploying learning activities to organizations

Lecture 5: The first learning loop

Lecture 6: [Activity] How well do you learn in the first loop?

Lecture 7: The second learning loop

Lecture 8: [Activity] How well do you learn in the second loop?

Lecture 9: The third learning loop

Lecture 10: [Activity] How well do you learn in the third loop?

Lecture 11: Learning evaluation methods

Lecture 12: [Activity] How well do you learn together?

Lecture 13: Understanding business system

Lecture 14: Operational components of business system

Lecture 15: Understanding processes

Lecture 16: [Activity] Distinguishing core from support processes

Lecture 17: Understand, Document, Simplify

Lecture 18: Understanding business model through SIPOC

Lecture 19: [Activity] How well do you know your own work?

Lecture 20: How to achieve operational excellence?

Lecture 21: Supplemental reading assignment

Lecture 22: Wisdom from Japan

Lecture 23: [Article] Develop Mindful Issue Inquiry – Self-Bracketing

Chapter 3: Understanding the Current State of Maturity

Lecture 1: Module 3 preview

Lecture 2: Learning from the wisdom of Yoda

Lecture 3: Different perspective of process activities

Lecture 4: Learning about your customers

Lecture 5: [Activity] Learn to “know your customers!”

Lecture 6: What is process maturity?

Lecture 7: Different levels of process maturity

Lecture 8: [Activity] How mature is your organization?

Lecture 9: Toyota’s way to organizational competence

Lecture 10: Quality infrastructure implicit for maturity

Lecture 11: Your culture eats your strategy for breakfast

Lecture 12: [Activity] Do you have a quality culture?

Lecture 13: Wisdom from Japan

Lecture 14: Supplemental reading assignment

Lecture 15: [Article] Linking Customer Requirements to Critical-to-Tree Performance Objectiv

Chapter 4: Pursuing Profound Business Knowledge

Lecture 1: Module 4 preview

Lecture 2: Yoda pursed profound knowledge

Lecture 3: Profane knowledge creates legacy losses

Lecture 4: Different work has different wastes

Lecture 5: Linkage of muri, mura and muda

Lecture 6: Different categories of waste

Lecture 7: Conditions that employees can be held accountable for the quality of their work

Lecture 8: [Activity] Name your own waste!

Lecture 9: Profound knowledge

Lecture 10: How does profound knowledge operate?

Lecture 11: Workplace efficiency requires integration

Lecture 12: Difference between Gemba 1 and Gemba 2

Lecture 13: Gemba 3

Lecture 14: What do we mean by “quality”?

Lecture 15: [Activity] Defining Quality for ourselves

Lecture 16: Supplemental reading assignment

Lecture 17: Wisdom from Japan

Lecture 18: [Article] Things Gone Wrong Equals a State of Un-quality

Chapter 5: Understanding the Effect of Variation on Results

Lecture 1: Module 5 preview

Lecture 2: What does Master Yoda have to say?

Lecture 3: What is “statistical thinking”?

Lecture 4: What is “central tendency” in a measure?

Lecture 5: What is “dispersion” in a measure?

Lecture 6: Using averages distorts data interpretation

Lecture 7: What if you look at ALL of Friday’s data?

Lecture 8: Statistical thinking interprets variation

Lecture 9: Apply statistical analysis to process data

Lecture 10: What can be learned from a process?

Lecture 11: What can you learn from a measure?

Lecture 12: Establishing “control within limits”

Lecture 13: Understanding categories of INTERNAL loss

Lecture 14: Variation in processes

Lecture 15: [Activity] Reflection on Data Proficiency

Lecture 16: What is “Exploratory Data Analysis”?

Lecture 17: The analytical methods of EDA

Lecture 18: I-Charts show special cause variation

Instructors

Dr. Gregory H. Watson
Executive Consultant
Jukka-Matti Turtiainen
Producer

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 2 votes
4 stars: 4 votes
5 stars: 10 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

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Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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