Crisis Management: Actions To Take Before "It" Happens

Crisis Management: Actions To Take Before "It" Happens, available at $44.99, with 46 lectures, and has 4 subscribers.

You will learn about Students will learn how to mitigate and manage risk. Students will learn how to build and execute a crisis management plan including assembling a team, a spokesperson and a media response process. Students will learn to identify a crisis probability risk matrix including the types of crisis, the probability of occurrence respective impact. Students will complete a business continuity plan. Students will prepare a media response strategy. This course is ideal for individuals who are Leaders in a corporate environment or Community leaders or Anyone from C-Suite to communications staff or Emergency responders or Entrepreneurs or Legal cousel It is particularly useful for Leaders in a corporate environment or Community leaders or Anyone from C-Suite to communications staff or Emergency responders or Entrepreneurs or Legal cousel.

Enroll now: Crisis Management: Actions To Take Before "It" Happens

Summary

Title: Crisis Management: Actions To Take Before "It" Happens

Price: $44.99

Number of Lectures: 46

Number of Published Lectures: 46

Number of Curriculum Items: 55

Number of Published Curriculum Objects: 55

Original Price: $129.99

Quality Status: approved

Status: Live

What You Will Learn

Students will learn how to mitigate and manage risk.
Students will learn how to build and execute a crisis management plan including assembling a team, a spokesperson and a media response process.
Students will learn to identify a crisis probability risk matrix including the types of crisis, the probability of occurrence respective impact.
Students will complete a business continuity plan.
Students will prepare a media response strategy.

Who Should Attend

Leaders in a corporate environment
Community leaders
Anyone from C-Suite to communications staff
Emergency responders
Entrepreneurs
Legal cousel

Target Audiences

Leaders in a corporate environment
Community leaders
Anyone from C-Suite to communications staff
Emergency responders
Entrepreneurs
Legal cousel

In today’s fast-paced and unpredictable business environment, organizations face many challenges that can quickly escalate into crises. This comprehensive course is designed to equip professionals with the essential skills and knowledge needed to effectively navigate and manage crises, ensuring business continuity and minimizing potential damage.

Throughout the course, participants will explore the fundamental concepts of crisis management, starting with a deep dive into the definition and nature of a crisis. They will learn how to proactively assess risks and take stock of their organization’s vulnerabilities, enabling them to develop robust Business Continuity Plans that serve as a roadmap during times of upheaval.

Participants will gain expertise in recognizing the early signs of a crisis and implementing strategies for swift containment. They will discover the critical role of a well-structured Crisis Management Team and learn how to assemble and lead a cohesive unit capable of making informed decisions under pressure.

The course will delve into the art of crisis resolution, providing participants with a comprehensive toolkit of strategies and techniques to effectively address and resolve crises. Additionally, participants will master the skills needed to navigate media interactions during a crisis, ensuring clear and consistent communication that safeguards the organization’s reputation.

The course will examine real-world case studies and lessons learned from past crises, providing invaluable insights and best practices. Participants will engage in interactive simulations and exercises, allowing them to apply their newfound knowledge and hone their crisis management skills in a safe and supportive environment.

By the end of this course, participants will have developed a keen understanding of the complexities of crisis management. They will be equipped with the tools and confidence needed to lead their organizations through even the most challenging of times. They will emerge as proactive and resilient leaders, ready to safeguard their organizations and stakeholders in the face of adversity.

Course Curriculum

Chapter 1: Meet the instructors Lorraine Wiseman and David Campbell

Lecture 1: Introduction to the Instructors

Lecture 2: The Curriculum

Chapter 2: Crises – It's Not If, It's When

Lecture 1: What Is Crisis?

Lecture 2: Natural Disasters

Lecture 3: Death

Lecture 4: Product Failure

Lecture 5: Rogue Employees

Lecture 6: Environmental

Lecture 7: Defamation

Lecture 8: Flood and Fire

Lecture 9: Data breach

Lecture 10: Pandemic

Lecture 11: Section 2 Assignment

Chapter 3: Taking stock and assessing the risk

Lecture 1: Defining the probability of a risk

Lecture 2: Understanding the impact on people

Lecture 3: Understanding the financial impact

Lecture 4: Identifying red flags

Lecture 5: What's preventable

Lecture 6: What's insurable

Lecture 7: Section 3 Assignment

Chapter 4: Business Continuity Plans

Lecture 1: What is contingency planning?

Lecture 2: Defining the 5 steps process?

Lecture 3: Understanding Governance Requirements

Lecture 4: Section 4 Assignment

Chapter 5: Crisis Recognition

Lecture 1: Acknowledging a crisis

Lecture 2: Who are the players

Lecture 3: What is your role

Lecture 4: Section 5 Assignment

Chapter 6: Crisis Containment

Lecture 1: Decisive action based on facts

Lecture 2: People First

Lecture 3: Being at the scene

Lecture 4: Communicate

Chapter 7: Crisis Management Team – The Who

Lecture 1: Roles and Responsibilities

Lecture 2: Tactical requirements

Lecture 3: Communications response

Lecture 4: The Role of The Executive and Senior Management

Chapter 8: Crisis Resolution – The What

Lecture 1: Move Quickly

Lecture 2: Communication actions

Lecture 3: Executive actions

Chapter 9: Mastering The Media

Lecture 1: Manage the Message and Spokesperson

Lecture 2: Who is the audience

Lecture 3: Systemic communication

Lecture 4: The Interview

Lecture 5: Section 9 Assignment

Chapter 10: Lessons Learned From Crisis

Lecture 1: Review Against Continuity Plan – Identifying what to Start, Stop & Continue

Lecture 2: Closing Remarks

Instructors

Lorraine Wiseman
Global Executive in Leading Change
David Campbell
Public Relations, Marketing and Finance Professional
Jeremy Mace
Experienced Instructor and Marketer

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