CRM Fundamentals

CRM Fundamentals, available at $29.99, has an average rating of 3.4, with 11 lectures, based on 337 reviews, and has 5009 subscribers.

You will learn about CRM Fundamentals History of CRM What is a CRM System What are the benefits of a CRM System Learn concepts of CRM Strategy and Systems Design Highly Resilient and Scaleable CRM Solutions Learn Architecture of CRM Become Intimately Familiar With The CRM Platform This course is ideal for individuals who are Any User of Sales, Marketing, Operations, Technology or Any student that wants to learn CRM and CRM Cloud It is particularly useful for Any User of Sales, Marketing, Operations, Technology or Any student that wants to learn CRM and CRM Cloud.

Enroll now: CRM Fundamentals

Summary

Title: CRM Fundamentals

Price: $29.99

Average Rating: 3.4

Number of Lectures: 11

Number of Published Lectures: 11

Number of Curriculum Items: 11

Number of Published Curriculum Objects: 11

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

CRM Fundamentals
History of CRM
What is a CRM System
What are the benefits of a CRM System
Learn concepts of CRM Strategy and Systems
Design Highly Resilient and Scaleable CRM Solutions
Learn Architecture of CRM
Become Intimately Familiar With The CRM Platform

Who Should Attend

Any User of Sales, Marketing, Operations, Technology
Any student that wants to learn CRM and CRM Cloud

Target Audiences

Any User of Sales, Marketing, Operations, Technology
Any student that wants to learn CRM and CRM Cloud

Are you looking for Customer Relationship Management (CRM) Training?

The CRM knowledge is fast becoming the must have requirements for any Enterprise Business working with Customers in any Industry. Most of the mayor banks and financial institutions rely on CRM Systems. This course is designed to help you understand the fundamentals of CRM. Even if you have never worked with a CRM System before. No programming knowledge needed and no prior CRM experience required. With this CRM knowledge under your belt, you will be in high demand by many employers and you can command a superior salary providing better services for Sales, Marketing and Customer Relations in the Enterprise.

In this course we will start with a broad overview of the CRM platform, the history, the evolution and then deep dive into the individual elements of the CRM platform. You will explore the Organization Chart of the CRM, Customer Database, CRM Concepts, Contact Center, eCommerce, CRM Process, Artificial Intelligence, etc.

CRM solutions can help keep track of contacts within a business, to allow both sales and marketing teams to personalize communication. … So, if a contact has moved to a new job, your sales, service, and marketing teams know about it, allowing them to maintain and rebuild these important relationships.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Chapter 2: CRM in the Enterprise

Lecture 1: CRM in the Enterprise

Chapter 3: CRM Strategy

Lecture 1: CRM Strategy

Chapter 4: CRM Customer Data

Lecture 1: CRM Customer Data

Chapter 5: CRM Data and History

Lecture 1: CRM Data and History

Chapter 6: CRM Architecture

Lecture 1: CRM Architecture

Chapter 7: CRM Management

Lecture 1: CRM Management

Chapter 8: CRM Analysis and Components

Lecture 1: CRM Analysis and Components

Chapter 9: CRM Products in the Market

Lecture 1: CRM Products in the Market

Chapter 10: CRM Microsoft Dynamics

Lecture 1: CRM Tools Microsoft Dynamics and Dynamics 365

Chapter 11: CRM Microsoft Dynamics

Lecture 1: CRM Tools Microsoft Dynamics Sales Tools

Instructors

Juan Sebastian Garcia
CHFI – CCNA – ENA – ACE

Rating Distribution

1 stars: 25 votes
2 stars: 30 votes
3 stars: 111 votes
4 stars: 97 votes
5 stars: 74 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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