Customer Loyalty

Customer Loyalty, available at $34.99, has an average rating of 2.9, with 66 lectures, 7 quizzes, based on 21 reviews, and has 104 subscribers.

You will learn about Be aware of the Loyalty Business Model. Learn the Basic Loyalty Model, Service Quality Model, and the Expanded Models. Be introduced to the different Customer Loyalty Incentives. This course is ideal for individuals who are Anyone looking to gain an understanding of Customer Loyalty Programs and its practical application in an IT and Non-IT environment. or Career-driven IT professionals stay relevant in their roles in the I.T. industry. It is particularly useful for Anyone looking to gain an understanding of Customer Loyalty Programs and its practical application in an IT and Non-IT environment. or Career-driven IT professionals stay relevant in their roles in the I.T. industry.

Enroll now: Customer Loyalty

Summary

Title: Customer Loyalty

Price: $34.99

Average Rating: 2.9

Number of Lectures: 66

Number of Quizzes: 7

Number of Published Lectures: 55

Number of Curriculum Items: 73

Number of Published Curriculum Objects: 55

Original Price: $39.99

Quality Status: approved

Status: Live

What You Will Learn

Be aware of the Loyalty Business Model.
Learn the Basic Loyalty Model, Service Quality Model, and the Expanded Models.
Be introduced to the different Customer Loyalty Incentives.

Who Should Attend

Anyone looking to gain an understanding of Customer Loyalty Programs and its practical application in an IT and Non-IT environment.
Career-driven IT professionals stay relevant in their roles in the I.T. industry.

Target Audiences

Anyone looking to gain an understanding of Customer Loyalty Programs and its practical application in an IT and Non-IT environment.
Career-driven IT professionals stay relevant in their roles in the I.T. industry.

Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities, and bring even more customers. In short, you build customer loyalty by treating people the way they want to be treated.

This course will begin discussions by explaining the Loyalty Business Model. The course includes discussions on the Basic Loyalty Model, Service Quality Model, Expanded Model, and some examples of Customer Loyalty Incentives.

Course Curriculum

Chapter 1: Loyalty Models and Marketing

Lecture 1: Loyalty Business Model and the Basic Loyalty Models

Lecture 2: Service Quality Model and Samples

Lecture 3: Expanded Models

Lecture 4: Loyalty Marketing

Lecture 5: History of Loyalty Marketing

Lecture 6: Loyalty Program

Lecture 7: History of the Loyalty Program

Chapter 2: Customer Loyalty

Lecture 1: Alliance Data

Lecture 2: Alliance Data Businesses

Lecture 3: BahnCard

Lecture 4: Blue Chip Stamps

Lecture 5: Canadian Tire Money

Lecture 6: CASPIAN

Lecture 7: Club Nintendo

Lecture 8: DefCom Australia

Chapter 3: Loyalty Programs

Lecture 1: Electronic Beats

Lecture 2: European Youth Card

Lecture 3: Everyday Rewards (Australia)

Lecture 4: Everyday Rewards (US)

Lecture 5: Fly Buys (New Zealand)

Lecture 6: Fly Buys (Australia)

Lecture 7: FreedomRewardz

Chapter 4: Loyalty Case Studies

Lecture 1: Green Shield Stamps

Lecture 2: HBC Rewards

Lecture 3: I Love Rewards

Lecture 4: Kachingo

Lecture 5: KTX Family Card

Lecture 6: Loopt

Lecture 7: LoyaltyOne

Lecture 8: Magsformiles

Lecture 9: Maritz, LLC

Lecture 10: My Coke Rewards

Chapter 5: Retention Programs

Lecture 1: Nectar Loyalty Card

Lecture 2: Net Promoter

Lecture 3: Next Jump

Lecture 4: Payback

Lecture 5: PC Points

Lecture 6: Pepsi Stuff

Lecture 7: Premium

Lecture 8: President's Choice Financial

Chapter 6: Loyalty Cards Part 1

Lecture 1: Prize

Lecture 2: Purehmv

Lecture 3: Rebate Card

Lecture 4: S&H Green Stamps

Lecture 5: SCORE!Mountain

Lecture 6: Speedpass

Lecture 7: Student Price Card

Chapter 7: Loyalty Cards Part 2

Lecture 1: Tesco Clubcard

Lecture 2: Total Rewards

Lecture 3: Trading Stamp

Lecture 4: Travel Incentive

Lecture 5: VIOLA Hotel Rewards

Lecture 6: WorldCard

Chapter 8: Course Resources

Lecture 1: Customer Loyalty Glossary of Terms

Chapter 9: Customer Loyalty Certification

Lecture 1: Final Exam

Instructors

The Art Of Service
Quality education for Career Driven IT Professionals

Rating Distribution

1 stars: 4 votes
2 stars: 2 votes
3 stars: 7 votes
4 stars: 7 votes
5 stars: 1 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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