Customer Service Master Class

Customer Service Master Class, available at $44.99, has an average rating of 4.65, with 11 lectures, 1 quizzes, based on 32 reviews, and has 84 subscribers.

You will learn about The four levels of customer service. How to manage and exceed customer expectation. How to provide value to your customers. The importance of listening. The concept of customers as friends. How to continue to give great service in larger companies. This course is ideal for individuals who are Anyone involved with the interaction of customers. or Employees, Managers, Executives and entrepreneurs of all kinds. It is particularly useful for Anyone involved with the interaction of customers. or Employees, Managers, Executives and entrepreneurs of all kinds.

Enroll now: Customer Service Master Class

Summary

Title: Customer Service Master Class

Price: $44.99

Average Rating: 4.65

Number of Lectures: 11

Number of Quizzes: 1

Number of Published Lectures: 11

Number of Published Quizzes: 1

Number of Curriculum Items: 12

Number of Published Curriculum Objects: 12

Original Price: $22.99

Quality Status: approved

Status: Live

What You Will Learn

The four levels of customer service.
How to manage and exceed customer expectation.
How to provide value to your customers.
The importance of listening.
The concept of customers as friends.
How to continue to give great service in larger companies.

Who Should Attend

Anyone involved with the interaction of customers.
Employees, Managers, Executives and entrepreneurs of all kinds.

Target Audiences

Anyone involved with the interaction of customers.
Employees, Managers, Executives and entrepreneurs of all kinds.

Customer service is the new battle ground for business. Customers can go almost anywhere for a product or service these days but when they receive service beyond their furthest expectations they rave about it, tell all their friends, come back again and again. In this course we teach you how to do just that with examples and advice from real-world entrepreneurs and business builders from all over America.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Experts discuss the importance of customer service.

Chapter 2: Providing Value

Lecture 1: Providing Value Introduction

Lecture 2: Experts discuss the importance of providing value.

Chapter 3: Customer Expectations

Lecture 1: The Four Levels of Customer Service

Lecture 2: Experts discuss customer expectations.

Chapter 4: Listen to Your Customers

Lecture 1: Listening to Your Customers Introduction

Lecture 2: Experts discuss listening to your customers.

Chapter 5: Create the Relationships

Lecture 1: Relationships Introduction

Lecture 2: Experts Discuss Customer Relationships

Lecture 3: Conclusion

Chapter 6: Customer Service Assignment

Instructors

The Main Street Entrepreneur
Build your dream company doing what you love.

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 2 votes
4 stars: 5 votes
5 stars: 25 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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