Customer Service & Team Building Training Course
Customer Service & Team Building Training Course, available at $19.99, has an average rating of 4.05, with 5 lectures, based on 38 reviews, and has 110 subscribers.
You will learn about Significant knowledge and understanding of team building and custumer success through excellent customer service -Fulfilling personal and organisational needs, – the importance of how you do things, – customers buy experience, -How to get repeat business, – identifying and dealing the silent complainer, -How to become the company ambassador The will know – What’s different about good service? – How to put customers first, – what you need, quality, attention to detail, delivering great service, taking responsibility, – remembering good and bad service – Effective customer communications This course is ideal for individuals who are All employees involved in custome service in the corporate, retail, private, and public sector as well as those in search of work. It is particularly useful for All employees involved in custome service in the corporate, retail, private, and public sector as well as those in search of work.
Enroll now: Customer Service & Team Building Training Course
Summary
Title: Customer Service & Team Building Training Course
Price: $19.99
Average Rating: 4.05
Number of Lectures: 5
Number of Published Lectures: 5
Number of Curriculum Items: 5
Number of Published Curriculum Objects: 5
Original Price: $24.99
Quality Status: approved
Status: Live
What You Will Learn
- Significant knowledge and understanding of team building and custumer success through excellent customer service
- -Fulfilling personal and organisational needs, – the importance of how you do things, – customers buy experience, -How to get repeat business, – identifying and dealing the silent complainer, -How to become the company ambassador The will know – What’s different about good service? – How to put customers first, – what you need, quality, attention to detail, delivering great service, taking responsibility, – remembering good and bad service – Effective customer communications
Who Should Attend
- All employees involved in custome service in the corporate, retail, private, and public sector as well as those in search of work.
Target Audiences
- All employees involved in custome service in the corporate, retail, private, and public sector as well as those in search of work.
Customer Service Excellence : Team Building Ideas : Customer Service Training For Excellence
Everybody in every organisation:
•Helps customers directly or
•Helps colleagues who serve the paying customer
Your personal benefits of delivering good customer service: This course is put together with the hope that the following are achieved:
•You’ll get more satisfaction at work
•
•Others will be friendly towards you
•
•You’ll have less re-work if you get it right first time
•
•You’ll waste less time fire-fighting problems
•
•You’ll have more control of your time and workload
#customerservice #teambuilding #training #customerservicecourse
Course Curriculum
Chapter 1: Welcome to Excellence in Customer Service Course for people from all sectors
Lecture 1: Introduction
Lecture 2: Customer Service – Maintaining Customers and Growing Your Business
Lecture 3: Customer Service – Listening Skills and 80-20 Rule
Lecture 4: Angry Customers and Customer Complaints
Lecture 5: Customer Service Training Course : Team Building Training – Course Summary
Instructors
-
Obeng De Lawrence
Lecturer and Publisher
Rating Distribution
- 1 stars: 2 votes
- 2 stars: 1 votes
- 3 stars: 4 votes
- 4 stars: 12 votes
- 5 stars: 19 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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