Dealing with Conflict & Negativity in Project Management
Dealing with Conflict & Negativity in Project Management, available at $64.99, has an average rating of 4.5, with 6 lectures, 1 quizzes, based on 6 reviews, and has 26 subscribers.
You will learn about This 14 PDUs course will focus on ways to reduce conflict and negativity. Participants will gain insight into ways to acquire control of volatile situations. Objective 1: Define conflict Objective 2: Examine rules for handling anger Objective 3: Review active listening skills Objective 4: Create a code of conduct for controlling a resolution meeting Objective 5: Examine definition of negativity Objective 6: Evaluate the inner/personal dialog This course is ideal for individuals who are Managers or PMO Executives or Project Teams It is particularly useful for Managers or PMO Executives or Project Teams.
Enroll now: Dealing with Conflict & Negativity in Project Management
Summary
Title: Dealing with Conflict & Negativity in Project Management
Price: $64.99
Average Rating: 4.5
Number of Lectures: 6
Number of Quizzes: 1
Number of Published Lectures: 6
Number of Published Quizzes: 1
Number of Curriculum Items: 7
Number of Published Curriculum Objects: 7
Original Price: $189.99
Quality Status: approved
Status: Live
What You Will Learn
- This 14 PDUs course will focus on ways to reduce conflict and negativity. Participants will gain insight into ways to acquire control of volatile situations.
- Objective 1: Define conflict
- Objective 2: Examine rules for handling anger
- Objective 3: Review active listening skills
- Objective 4: Create a code of conduct for controlling a resolution meeting
- Objective 5: Examine definition of negativity
- Objective 6: Evaluate the inner/personal dialog
Who Should Attend
- Managers
- PMO Executives
- Project Teams
Target Audiences
- Managers
- PMO Executives
- Project Teams
COURSE DESCRIPTION
This intensive course will focus on ways to reduce professional or personal conflict and negativity. Participants will gain insight into ways to acquire control of volatile situations and prevent anger from escalating. They will learn how to turn around negative situations in the workplace. They will receive clear steps of action for getting to the root of the conflict. Attendees will examine why negative situations ripple into every area of the organization. They will discover ways to facilitate bad situations, techniques for gaining consensus, and simple confrontation techniques that reduce stress will all be examined. They will create approaches that will turn a negative situation into an optimistic workforce.
COURSE OBJECTIVES:
Objective 1: Define conflict
• Discuss the positive side of conflict
• Analyze eight most common times for conflict
• Identify six reasons for conflict among workers
Objective 2: Examine rules for handling anger
• Choose words to use that help
• Create action plans for quick resolution
• Analyze hostility and how it surfaces
• Examine how to handle personal and professional hostility
• Compare levels of group conflict
• Examine seven stages of group conflict
Objective 3: Review active listening skills
• Discuss hedge words people use to distort communication
• Analyze techniques people use to avoid issues
Objective 4: Create a code of conduct for controlling a resolution meeting
• Compare ways to confront others while helping them save face
• Examine confrontation techniques
• Review assertiveness techniques
• Apply facilitation skills for allowing everyone to be heard
• Discuss the facilitator’s responsibilities
• Create questions to guide others through the process
• Analyze ways to prevent arguing
• Discuss times to make amends
Objective 5: Examine the definition of negativity
• Analyze the cost of negativity in U.S. organizations
• Evaluate the challenges of the modern workplace
• Formulate a five-step approach in examining negativity
• Review the CIA way negativity grows
• Discuss situational, habitual, and chronic negativity
• Discuss the effect of someone else’s negativity on you
• Create stair steps toward negativity
• Assess results of negativity
• Compare ways in dealing with the negaholics
• Develop rules for confronting negativity
• Analyze how to break the victim complex
• Define ways to impact negative culture
• Discuss how to fight personal negativity
Objective 6: Evaluate the inner/personal dialog
• Identify the family influence
• Assess ways for rebuilding trust
• Create an action plan
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction
Chapter 2: Section 1
Lecture 1: Video 1
Chapter 3: Section 2
Lecture 1: Video 2
Chapter 4: Section 3
Lecture 1: Video 3
Chapter 5: Section 4
Lecture 1: Video 4
Chapter 6: Section 5
Lecture 1: Video 5
Chapter 7: Final Quiz
Instructors
-
Keith Mathis, Ph.D. PMP, PMI-ACP, CSM, ATP PMP Instructor
Project Management Expert
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 1 votes
- 4 stars: 2 votes
- 5 stars: 3 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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