Dealing with Defensiveness

Dealing with Defensiveness, available at $39.99, has an average rating of 4.4, with 17 lectures, based on 15 reviews, and has 75 subscribers.

You will learn about How to Recognise the different types of defensiveness (in yourself and others) Understand the causes of defensiveness in people Some powerful tips and strategies to minimise defensiveness What NOT to do when Dealing with Defensiveness This course is ideal for individuals who are You're a manager with difficult team members or You're having trouble communicating with your team or managers or You find yourself getting defensive during conversations or You're looking for more effective ways to communicate It is particularly useful for You're a manager with difficult team members or You're having trouble communicating with your team or managers or You find yourself getting defensive during conversations or You're looking for more effective ways to communicate.

Enroll now: Dealing with Defensiveness

Summary

Title: Dealing with Defensiveness

Price: $39.99

Average Rating: 4.4

Number of Lectures: 17

Number of Published Lectures: 17

Number of Curriculum Items: 17

Number of Published Curriculum Objects: 17

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

How to Recognise the different types of defensiveness (in yourself and others)
Understand the causes of defensiveness in people
Some powerful tips and strategies to minimise defensiveness
What NOT to do when Dealing with Defensiveness

Who Should Attend

You're a manager with difficult team members
You're having trouble communicating with your team or managers
You find yourself getting defensive during conversations
You're looking for more effective ways to communicate

Target Audiences

You're a manager with difficult team members
You're having trouble communicating with your team or managers
You find yourself getting defensive during conversations
You're looking for more effective ways to communicate

One of the hardest parts of managing people is dealing with Defensiveness… the other person’s and your own!

As a manager… or simply being human… not a day goes by where you don’t have to deal with Defensiveness, in some form.

While Defensiveness is a ‘normal’ human behaviour it can get in the way of our ability to communicate with others and achieve our desired outcome.

It can feel like we’re going around in circles… or backwards even!

It can be incredibly frustrating!

However, if you know how to identify Defensiveness, understand it and handle it in an effective way before it takes hold, your discussions can be focused on the future… on solutions and next steps…

Instead of being stuck in protectiveness… the past… and who’s to blame.

Usually, when we think of Dealing with Defensiveness we think of those other difficult people out there…

We don’t think of our owndefensiveness.

But it’s very difficult to deal with other people’s defensiveness if you don’t first learn to deal with your own.

Those who don’t learn to curb their defensiveness make life difficult for themselves and those who live and work with them.

People who are consistently defensive can be difficult to be around.

Their chronically defensive behaviour promotes conflict and divisiveness… encourages rigid thinking that stifles creativity… and brings out defensiveness (and often fear) in others.

This course is all about How to Deal with Defensiveness in a skilful, emotionally intelligent way.

You will learn how to:

Recognise the different types of defensiveness (in yourself and others)
Understand the causes of defensiveness and what’s really going on when it sets in
Use some powerful tips and strategies to defuse the defensiveness, move the conversation forward and achieve your outcomes

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: What you'll learn in this course

Lecture 3: References used in this course

Chapter 2: Understanding Defensivess

Lecture 1: Defining Defensiveness

Lecture 2: The Benefits of Dealing with Defensive Behaviour

Lecture 3: A Training Activity to Demonstrate Defensive Behaviour

Lecture 4: Where does defensiveness come from? What causes it?

Chapter 3: How to Recognise Defensive Behaviour

Lecture 1: 7 Patterns of Defensive Behaviour

Lecture 2: Patterns Summary & Recap

Chapter 4: 3 Strategies for dealing with Defensiveness (in a more skilful way)

Lecture 1: Strategy 1 – The First 2 vital skills you need for Dealing with Defensiveness

Lecture 2: Strategy 1 – A Framework for Dealing with Defensiveness

Lecture 3: Strategy 2 – The Way we Communicate

Lecture 4: Strategy 3 – Think B.I.G.

Lecture 5: 3 Strategies Review

Chapter 5: What NOT to do when someone gets Defensive

Lecture 1: What NOT to do…

Chapter 6: Summary

Lecture 1: In Summary

Lecture 2: Thank you and goodbye

Instructors

Great Managers
Leadership & People Management Experts

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 3 votes
4 stars: 7 votes
5 stars: 5 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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