Design Thinking for the Employee Experience Crash-Course
Design Thinking for the Employee Experience Crash-Course, available at $34.99, has an average rating of 4.05, with 21 lectures, based on 25 reviews, and has 2595 subscribers.
You will learn about What the design thinking process is. How the design thinking process can be used for the employee experience. The benefits of design thinking. What organizations tend to get wrong about the design thinking process. The five-step process to design thinking. How using design thinking for the employee experience differs from using design thinking to solve customer problems. Examples of organizations who have used design thinking for the employee experience. Getting buy-in and overcoming the challenges that design thinking can create This course is ideal for individuals who are Anyone looking to improve their employee experience. or HR or People & Culture managers looking for different ways to improve their employee experience or You work for an organization that is struggling with your employee experience – whether high turnover, or disengaged employees It is particularly useful for Anyone looking to improve their employee experience. or HR or People & Culture managers looking for different ways to improve their employee experience or You work for an organization that is struggling with your employee experience – whether high turnover, or disengaged employees.
Enroll now: Design Thinking for the Employee Experience Crash-Course
Summary
Title: Design Thinking for the Employee Experience Crash-Course
Price: $34.99
Average Rating: 4.05
Number of Lectures: 21
Number of Published Lectures: 21
Number of Curriculum Items: 25
Number of Published Curriculum Objects: 25
Original Price: CA$104.99
Quality Status: approved
Status: Live
What You Will Learn
- What the design thinking process is.
- How the design thinking process can be used for the employee experience.
- The benefits of design thinking.
- What organizations tend to get wrong about the design thinking process.
- The five-step process to design thinking.
- How using design thinking for the employee experience differs from using design thinking to solve customer problems.
- Examples of organizations who have used design thinking for the employee experience.
- Getting buy-in and overcoming the challenges that design thinking can create
Who Should Attend
- Anyone looking to improve their employee experience.
- HR or People & Culture managers looking for different ways to improve their employee experience
- You work for an organization that is struggling with your employee experience – whether high turnover, or disengaged employees
Target Audiences
- Anyone looking to improve their employee experience.
- HR or People & Culture managers looking for different ways to improve their employee experience
- You work for an organization that is struggling with your employee experience – whether high turnover, or disengaged employees
Do you want to learn how to create a strong employee experience through a time-backed framework?
The Design Thinking process takes a human-centered approach to identify user pain points and problems to create better solutions. While many organizations will use design thinking to improve the user experience for their customers, few turn the process inward to improve their employee experience.
The employee experience impacts everything about your organization – from the culture, productivity, retention, and bottom line.
Yet around 64% of employees feel they do NOT have a strong work culture.
Many organizations with good intentions try trivial ways to boost the employee experience like beer Fridays or ping-pong tables. While these can help, employee engagement rates haven’t changed over the last several years.
Imagine if you were to create an employee experience that lead to:
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A culture that other organizations were envious of.
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Lower retention.
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Higher productivity and employee satisfaction.
Organizations that most heavily invested in the employee experience were 11.5 times as often in Glassdoor’s Best Places to Work, 2.1 times as often in Forbes’s list of the World’s Most Innovative Companies, 4.4 times as often in LinkedIn’s list of North America’s Most In-Demand Employers.
Design thinking can be used to help improve your employee experience.
How organizations have benefited from design thinking:
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Organizations where HR delivers the highest levels of value are almost five times more likely to be using design thinking in their programs than their peers.
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71% of organizations report design thinking has improved their working culture on a team level.
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Over the past ten years, design-driven organizations have outperformed the S&P 500 Index by 228%.
Introducing The Design Thinking for Employee Experience Mini Crash-Course!
Learn how to create a stellar employee experience through the design thinking process to create an employee experience that other organizations will be jealous of.
Here is What You Will Learn:
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What is design thinking?
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The benefits of design thinking.
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How design thinking for the employee experience differs from the customer experience.
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What most organizations get wrong about the design thinking process.
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The five step process to design thinking.
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Understanding when and when not to make use of design thinking.
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Getting buy-in for design thinking for the employee experience.
Course Curriculum
Chapter 1: Introduction to design thinking for the employee experience
Lecture 1: Promo for design thinking for employee experience course.
Lecture 2: About your instructor for learning about design thinking – Paul Lopushinsky
Lecture 3: Is This Course on Design Thinking For You? Please Watch Before Purchasing!
Chapter 2: What is design thinking?
Lecture 1: What is design thinking?
Lecture 2: Benefits of design thinking
Chapter 3: The Five Steps of the design thinking process
Lecture 1: What organizations tend to get wrong with the five-step process
Lecture 2: Step 1 – Empathize
Lecture 3: Step 2 – Define
Lecture 4: Step 3 – Ideate
Lecture 5: The Value of Multiple Solutions
Lecture 6: Step 4 & 5 – Prototype & Test
Lecture 7: Not just a one and done process
Lecture 8: The Rule of Five for Testing
Chapter 4: The Challenges of Using Design Thinking + Examples of Design Thinking in Action
Lecture 1: Design Thinking Pitfalls
Lecture 2: How to Get Buy-In For Design Thinking
Lecture 3: The Challenges of Design Thinking
Lecture 4: How Cisco made use of design thinking for the employee experience
Lecture 5: Southwest Airlines Using Design Thinking To Create New Uniforms
Lecture 6: The difference between collecting feedback from employees vs. customers.
Chapter 5: Wrapping Up
Lecture 1: What's One Small Thing You Can Do Moving Forward with Design Thinking?
Lecture 2: Outro
Instructors
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Playficient Consulting
Helping You Cut Through The BS In The Employee Experience
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 2 votes
- 3 stars: 7 votes
- 4 stars: 3 votes
- 5 stars: 12 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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