Diplomatic and Business negotiation

The word “negotiation” tends to steer the thoughts of most people towards political and economic discussions among countries and international bodies. However, negotiation is also a regular – almost daily – practice among all peoples in all cultures and societies, in order to agree on various life issues to ensure peace, cooperation, and mutual understanding among them.

Negotiation mostly succeeds in achieving the targeted common understanding among the concerned parties. Nevertheless, it may fail to reach the targeted agreement in some cases, which may lead to escalation into conflict between the concerned parties for a period of hectic agitation, as every party spares no effort in trying to impose its demands or point of view on the ground as a matter of fact. However, such conflicts cannot guarantee a long-term solution, and so eventually the concerned parties will have no choice but to sit again for new rounds of negotiations to achieve long lasting well-settled solutions to their problems. Thus, as all roads lead to Rome, we can confidently say that all conflicts are settled through negotiation.

Many academics and experts who have worked in politics, diplomacy, law, public relations, and human sciences have exerted great efforts to crystalize the science of negotiation and its skills from various provisions and different points of view; these efforts succeeded in establishing and endorsing commonly agreed-upon general rules and regulations for negotiation in general, along with some specific rules and regulations for specific kinds of negotiation. This course will give some insight into this subject in depth and some of its practical applications touching almost every aspect of life; politics, trade, business, even social and family life.

We can easily see around how many small manageable problems or misunderstandings among people may dramatically turn into big critical crises threatening their professional or social relationships, simply because one party or more may be not sufficiently familiar with the efficient manners and approaches to deal with the concerned issue and counterpart in order to reach a mutual understanding. These manners and approaches are simply the negotiation skills.

This course provides a considerable account on many topics concerned with negotiation skills, which the professional negotiator should have a good command of, or at least a workable knowledge of them to guarantee successful fruitful negotiations. These include the criteria of efficient negotiators, how to evaluate the various needs of the people around them, the stages of a successful negotiation, how to select the suitable negotiator for the targeted negotiation and counterpart, how to formulate the suitable delegation to the targeted negotiation and counterpart, a number of common negotiation strategies, tactics and styles, how to formulate a suitable negotiation strategy for the targeted negotiation issue and counterparts, negotiation of nonverbal messages, especially the writing language of business and official correspondences, the common negotiation-related body language, and more.

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