Dread-Free Difficult Conversations: Speak Up with Courage
Dread-Free Difficult Conversations: Speak Up with Courage, available at $64.99, has an average rating of 4.51, with 30 lectures, based on 2726 reviews, and has 9049 subscribers.
You will learn about Prepare for your difficult conversations Overcome the common fears that keep you from having the conversation Manage anxiety about the conversation before, during, and after Keep your people-pleasing habits in check Make sure your passion and direct style isn't being interpreted as aggressive Integrate assertiveness skills to crisply articulate your message so it's heard Get crystal clear on what you want to say and who you're saying it to Discover frameworks to have hard conversations with a peer, your manager, a report or a friend Handle manipulation and very difficult people This course is ideal for individuals who are Less experienced managers working in a corporate setting who need guidance on giving difficult feedback to their direct reports or Entry to mid-level individual contributors looking to improve the way they assert themselves in the workplace or HR or Learning & Development professionals who want frameworks to guide employees on having difficult conversations It is particularly useful for Less experienced managers working in a corporate setting who need guidance on giving difficult feedback to their direct reports or Entry to mid-level individual contributors looking to improve the way they assert themselves in the workplace or HR or Learning & Development professionals who want frameworks to guide employees on having difficult conversations.
Enroll now: Dread-Free Difficult Conversations: Speak Up with Courage
Summary
Title: Dread-Free Difficult Conversations: Speak Up with Courage
Price: $64.99
Average Rating: 4.51
Number of Lectures: 30
Number of Published Lectures: 30
Number of Curriculum Items: 30
Number of Published Curriculum Objects: 30
Original Price: $64.99
Quality Status: approved
Status: Live
What You Will Learn
- Prepare for your difficult conversations
- Overcome the common fears that keep you from having the conversation
- Manage anxiety about the conversation before, during, and after
- Keep your people-pleasing habits in check
- Make sure your passion and direct style isn't being interpreted as aggressive
- Integrate assertiveness skills to crisply articulate your message so it's heard
- Get crystal clear on what you want to say and who you're saying it to
- Discover frameworks to have hard conversations with a peer, your manager, a report or a friend
- Handle manipulation and very difficult people
Who Should Attend
- Less experienced managers working in a corporate setting who need guidance on giving difficult feedback to their direct reports
- Entry to mid-level individual contributors looking to improve the way they assert themselves in the workplace
- HR or Learning & Development professionals who want frameworks to guide employees on having difficult conversations
Target Audiences
- Less experienced managers working in a corporate setting who need guidance on giving difficult feedback to their direct reports
- Entry to mid-level individual contributors looking to improve the way they assert themselves in the workplace
- HR or Learning & Development professionals who want frameworks to guide employees on having difficult conversations
You know the feeling: you have something difficult you want to say to a colleague or friend. But you’re worried about how they’ll react, figure, “Why rock the boat?,” and talk yourself out of it. You attempt to ignore it, but of course, nothing changes, and you find yourself dwelling on what it is you want to tell them. You want to keep the peace and avoid a conflict, so again, you stay quiet. You try to let it go to avoid an uncomfortable conversation, but that discomfort just stays with you.
My aim in creating this course was to teach you to be able to speak up when it really matters no matter how uncomfortable that idea seems to you now. The benefits of being able to do this far outweigh the discomfort, I promise. You may have trouble speaking up when you disagree, struggle to give difficult feedback to a report, need to shape the way your manager manages you, or figure out how to say “no” to what a stakeholder wants you to do.
Most people shy away from these types of tough conversations, because they don’t have the skills to approach them in a way that makes them feel safe. They may downplay the impact not having the conversation is having on their self-esteem but also the sheer amount of time they spend thinking about the unresolved issue.
I’ve been teaching and coaching people on this subject for over two decades and have worked with my clients on it across industries, jobs levels and cultures. I’d like to give you all of my own hard-earned tools to help you tackle your difficult conversations and develop the muscle that will only grow stronger with practice.
In this course, you will:
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Learn why having difficult conversations is so important
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Tame your anxious thinking around speaking up
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Speak assertively (not passively or aggressively) to get the best outcome from your conversation
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Prepare your message by understanding the other person’s point of view and finding common ground
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Tackle those tough conversations, whether with a peer, manager, direct report, or friend
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Deal with manipulation when passive-aggression is at play
The course is full of practical tips, examples and exercises you can build on one step at a time along with invitations to put what you’re learning into practice, immediately.
There are no prerequisites to taking this course. If the title pulled you in, then this course is for you. Please join me in this course!
Course Curriculum
Chapter 1: Welcome!
Lecture 1: Introduction
Lecture 2: Why You Need to Have Difficult Conversations
Lecture 3: Exercise: Identify Your Difficult Conversations
Chapter 2: Manage Your Anxiety
Lecture 1: The Nature of Anxious Thoughts
Lecture 2: Common Fears About Difficult Conversations
Lecture 3: Exercise: Challenge Your Anxious Thoughts
Lecture 4: Exercise: Reframe Your Thinking
Chapter 3: Assertive Communication
Lecture 1: Default Communication Styles
Lecture 2: Passive Communication: Being "Too Nice"
Lecture 3: Exercise: Fix Your Passive Language
Lecture 4: Aggressive vs. Assertive: Not the Same Thing!
Lecture 5: Exercise: Fix Your Aggressive Language
Lecture 6: Communicating Assertively
Lecture 7: Exercise: Assert Yourself With No Consequences
Chapter 4: Preparing Your Message
Lecture 1: Overview of Message Preparation
Lecture 2: Understand Who You're Talking To
Lecture 3: Clarify Their Point of View
Lecture 4: Look for Common Ground
Lecture 5: Keep Judgment at Bay
Lecture 6: Exercise: Prepare Your Message
Chapter 5: The Conversation
Lecture 1: General Guidelines for Difficult Conversations
Lecture 2: Exercise: Putting the 5 Steps into Practice
Lecture 3: Conversations with a Peer
Lecture 4: Conversations with a Manager
Lecture 5: Conversations with a Direct Report
Lecture 6: Conversations with a Friend
Chapter 6: Dealing with Manipulation
Lecture 1: Passive-Aggressive Manipulation
Lecture 2: Common Manipulation Tactics
Lecture 3: Exercise: Identify Manipulation Tactics to Protect Yourself
Chapter 7: Conclusion
Lecture 1: Charting Your Path Forward
Instructors
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Andrea Wedell
Executive Coach
Rating Distribution
- 1 stars: 7 votes
- 2 stars: 24 votes
- 3 stars: 259 votes
- 4 stars: 1032 votes
- 5 stars: 1404 votes
Frequently Asked Questions
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You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
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