Emotional Intelligence: Everyday Empathy at Work

Emotional Intelligence: Everyday Empathy at Work, available at $34.99, has an average rating of 4.58, with 34 lectures, 1 quizzes, based on 488 reviews, and has 1407 subscribers.

You will learn about Discover techniques to enhance and improve your empathy. Demonstrate empathetic leadership through effective communication. Determine how your brain works with empathy and the intelligence in empathy. Identify emotional responses in others that drive their behaviour. Assess other people's perspectives by interpreting body language. Recognise ways to use active listening to grow your skills and build relationships. Use the power of empathy to build stronger connections at work. This course is ideal for individuals who are This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their empathy skills. or Anyone interested in understanding themselves better and how they work with their empathy. or Anyone with an interest in developing their interpersonal and social skills focusing on how to understand the thinking and feelings of others. It is particularly useful for This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their empathy skills. or Anyone interested in understanding themselves better and how they work with their empathy. or Anyone with an interest in developing their interpersonal and social skills focusing on how to understand the thinking and feelings of others.

Enroll now: Emotional Intelligence: Everyday Empathy at Work

Summary

Title: Emotional Intelligence: Everyday Empathy at Work

Price: $34.99

Average Rating: 4.58

Number of Lectures: 34

Number of Quizzes: 1

Number of Published Lectures: 34

Number of Published Quizzes: 1

Number of Curriculum Items: 35

Number of Published Curriculum Objects: 35

Original Price: $119.99

Quality Status: approved

Status: Live

What You Will Learn

Discover techniques to enhance and improve your empathy.
Demonstrate empathetic leadership through effective communication.
Determine how your brain works with empathy and the intelligence in empathy.
Identify emotional responses in others that drive their behaviour.
Assess other people's perspectives by interpreting body language.
Recognise ways to use active listening to grow your skills and build relationships.
Use the power of empathy to build stronger connections at work.

Who Should Attend

This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their empathy skills.
Anyone interested in understanding themselves better and how they work with their empathy.
Anyone with an interest in developing their interpersonal and social skills focusing on how to understand the thinking and feelings of others.

Target Audiences

This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their empathy skills.
Anyone interested in understanding themselves better and how they work with their empathy.
Anyone with an interest in developing their interpersonal and social skills focusing on how to understand the thinking and feelings of others.

How can you understand what someone else is feeling if it isn’t happening automatically?

How can you work with emotions more effectively?

Discover ways of improving your relationships by using emotions effectively with empathy.

Empathy is one of the key building blocks of great social interactions.

A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy.

Empathy is the art of seeing the world as someone else sees it. When you have empathy, you can understand what a person is feeling in a given moment, and understand why their actions make sense to them.

Empathy is a core component of emotional intelligence. It helps us to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. Empathy is one of the key building blocks of great social interactions.

The course covers the key components of empathy, why it’s important, and how to integrate empathy into your personal and professional life.

The course goes into detail covering

the relationship between empathy and emotional intelligence
the science behind empathy and how this can be put to practical use
effective behaviours to build empathy – interpreting body language and active listening
strategic ways that you can work with and develop empathy

This course provides an in-depth exploration of emotional intelligence and the importance of everyday empathy in the workplace. Through video lectures, interactive practical activities and quizzes, you will be able to identify and develop your emotional intelligence and empathy skills to communicate more effectively with others and build strong, healthy relationships.

You will be able to apply the knowledge gained in this course immediately to your professional and personal live to effectively interact with colleagues and enhance your working environment.

Learn how to develop your empathy by understanding other people’s viewpoints and perspectives to build effective, authentic relationships.

PLEASE NOTE – This course isNOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Empathy cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.

All videos are High Definition recorded in 1080p.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos have grammatically correct English captions.

Latest update – August 2024

Learning Outcomes

Discover techniques to enhance and improve your empathy
Demonstrate empathetic leadership through effective communication
Determine how your brain works with empathy and the intelligence in empathy
Identify emotional responses in others that drive their behaviour
Assess other people’s perspectives by interpreting body language
Recognise ways to use active listening to grow your skills and build relationships
Use the power of empathy to build stronger connections at work

Who this course is for:

This course is for anyone who wants to enhance their emotional intelligence focusing on empathy in work, in social settings and at home.
Anyone who wants to learn how to communicate more effectively with others and build strong, healthy relationships.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction to Emotional Intelligence: Everyday Empathy at Work

Lecture 2: Being Emotionally Intelligence about this Course on Udemy

Lecture 3: Emotional Intelligence: Everyday Empathy at Work Learning Outcomes

Lecture 4: The Need for Empathy at Work

Lecture 5: Developing an Understanding of Empathy

Lecture 6: Activity Booklet: Assess Your Empathy

Chapter 2: Mastering Empathy: Understanding the Science and Best Practices

Lecture 1: The Meaning of Empathy

Lecture 2: The Intelligence in Empathy – The Differences Between Empathy and Sympathy

Lecture 3: Exploring the Brain – A 360 Degree View

Lecture 4: Unravelling the Mysteries of the Brain

Lecture 5: Exploring the Mental Maze of Thinking

Lecture 6: Exploring how Empathy Develops

Lecture 7: Connecting the Brain and Empathy

Chapter 3: Empathy at Work

Lecture 1: How Curiosity Drives Empathy

Lecture 2: Developing your Empathy Skills

Lecture 3: Communication Without Words: The Messages in Non-Verbal Signals

Lecture 4: Interpreting Some Non-Verbal Signals

Lecture 5: An Overview of the Three Types of Empathy

Lecture 6: Overcoming the Challenges of Interpreting Emotional Expression

Lecture 7: Embracing the Power of Rapport in Communication

Lecture 8: Activity Booklet: Assess your Listening Skills

Lecture 9: Enhancing Meaningful Connections Through Empathetic Listening

Lecture 10: Unlocking the Power of Listening – How to Listen and Connect with Others

Lecture 11: Ways to Develop Key Listening Skills

Lecture 12: The Levels of Listening

Lecture 13: Issues around Listening

Lecture 14: Making Sense of Empathy

Lecture 15: Practicing Empathy and Some Ways To Develop Empathy

Lecture 16: Everyday Empathy at Work Learning Review

Lecture 17: Activity Booklet: Developing Empathy

Chapter 4: Quiz: Everyday Empathy at Work Quiz

Chapter 5: Conclusion to the Course

Lecture 1: Conclusion to this Emotional Intelligence Course

Lecture 2: Lightbulb Moments Resource Cards – Insights into Empathy

Lecture 3: How to Access your Udemy Certificate

Lecture 4: Bonus Lecture

Instructors

Robin Hills
Business Psychologist, Emotional Intelligence Trainer

Rating Distribution

1 stars: 1 votes
2 stars: 7 votes
3 stars: 54 votes
4 stars: 165 votes
5 stars: 261 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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