Employee Experience Design Crash Course

Employee Experience Design Crash Course, available at $34.99, has an average rating of 4.21, with 19 lectures, based on 107 reviews, and has 304 subscribers.

You will learn about Discover why human-centered design is important. Get to know the principles of Design Thinking. Immediately apply the Design Thinking method on HR challenges. Fill your backpack with practical tools like the empathy map and employee journey map. Learn how to design 'employee experiences'. Improve your 'Employee engagement' through a co-creative and human-centered process. Tips that you will love. A high quality learning experience. Value for money. Full access to the templates and tools (8 downloadable tools included) E-book of 15 pages on Employee Journey Mapping included. This course is ideal for individuals who are HR-professionals or People Managers or Freelancers and consultants or And anyone else who is keen to innovate in HR and want to apply Design Thinking in their organization It is particularly useful for HR-professionals or People Managers or Freelancers and consultants or And anyone else who is keen to innovate in HR and want to apply Design Thinking in their organization.

Enroll now: Employee Experience Design Crash Course

Summary

Title: Employee Experience Design Crash Course

Price: $34.99

Average Rating: 4.21

Number of Lectures: 19

Number of Published Lectures: 19

Number of Curriculum Items: 19

Number of Published Curriculum Objects: 19

Original Price: €109.99

Quality Status: approved

Status: Live

What You Will Learn

Discover why human-centered design is important.
Get to know the principles of Design Thinking.
Immediately apply the Design Thinking method on HR challenges.
Fill your backpack with practical tools like the empathy map and employee journey map.
Learn how to design 'employee experiences'.
Improve your 'Employee engagement' through a co-creative and human-centered process.
Tips that you will love.
A high quality learning experience.
Value for money.
Full access to the templates and tools (8 downloadable tools included)
E-book of 15 pages on Employee Journey Mapping included.

Who Should Attend

HR-professionals
People Managers
Freelancers and consultants
And anyone else who is keen to innovate in HR and want to apply Design Thinking in their organization

Target Audiences

HR-professionals
People Managers
Freelancers and consultants
And anyone else who is keen to innovate in HR and want to apply Design Thinking in their organization

Know how to put people first and improve the employee engagement

In an employment market where talent is difficult to attract and engagement within organizations is historically low, it is necessary to radically change the approach to HR. Thinking from the perspective of the employee rather than the internal organization, processes and compliance is crucial. Employee Experience design is the approach you will learn to apply in this course.

Employee Experience Design is the intentional creation of meaningful experiences at work. It requires a deep understanding of the employee needs.

How do you figure out what your employees need?

This is where Design Thinking comes in.

In this course, you’ll learn how to apply design thinking to improve employee experiences. That’s what we call Employee Experience Design (EX-design).

You’ll practice EX-design on a realistic case and learn to use the toolkit so that you can use it again immediately after the training on real-life challenges.

You’ll learn:

why employee experience is important
what the employee experience design process is
how to apply it in practice with tools included

This course is made for HR-professionals and people from IT, communications, facilities or other units that design services and solutions for employees. It doesn’t require previous knowledge, only a real appetite for solving problems with people in mind. It will give you the necessary insights and tools to get started on your projects right after the class.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Promo video

Lecture 2: Introduction

Chapter 2: Employee Experience: what is it?

Lecture 1: Wicked HR Problems

Lecture 2: The Experience Economy

Lecture 3: Employee Experience Frameworks

Chapter 3: Employee Experience Design

Lecture 1: Employee Experience Design

Lecture 2: What is Design Thinking?

Lecture 3: The Design Thinking Process

Chapter 4: Introducing the practical case study

Lecture 1: Case Introduction

Chapter 5: Employee Experience Design: step by step

Lecture 1: Empathize phase: research

Lecture 2: Empathize phase: empathy mapping

Lecture 3: Empathize phase: employee journey mapping

Lecture 4: Define phase

Lecture 5: Ideation phase: diverging

Lecture 6: Ideation phase: converging

Lecture 7: Prototyping phase

Lecture 8: Testing phase

Chapter 6: Pitching time

Lecture 1: Create your pitch

Chapter 7: Conclusion

Lecture 1: Some final thoughts

Instructors

Sara Coene
Behavioral Change Designer

Rating Distribution

1 stars: 2 votes
2 stars: 3 votes
3 stars: 13 votes
4 stars: 47 votes
5 stars: 42 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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