Essential Phone Communication Skills
Essential Phone Communication Skills, available at $27.99, has an average rating of 4.45, with 14 lectures, based on 30 reviews, and has 71 subscribers.
You will learn about Learn to communicate effectively on the phone for job interviews, relationship building, prospecting, or even closing a sale. This course is ideal for individuals who are Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone. or This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service. It is particularly useful for Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone. or This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service.
Enroll now: Essential Phone Communication Skills
Summary
Title: Essential Phone Communication Skills
Price: $27.99
Average Rating: 4.45
Number of Lectures: 14
Number of Published Lectures: 14
Number of Curriculum Items: 14
Number of Published Curriculum Objects: 14
Original Price: $27.99
Quality Status: approved
Status: Live
What You Will Learn
- Learn to communicate effectively on the phone for job interviews, relationship building, prospecting, or even closing a sale.
Who Should Attend
- Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone.
- This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service.
Target Audiences
- Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone.
- This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service.
Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone. In 13 short videos, Mary Jane Copps, CEO of The Phone Lady, covers everything from answering the phone to leaving voicemail messages, and handling difficult customers to dealing with background noise. Each video ends with written tips and ideas. This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service.
Course Curriculum
Chapter 1: How to Communicate Effectively on the Telephone
Lecture 1: Introduction
Lecture 2: Answering the Phone
Lecture 3: Your Voicemail Message
Lecture 4: Leaving Messages
Lecture 5: Active Listening
Lecture 6: Inspiring Conversation
Lecture 7: The Phone Interview
Lecture 8: Ending a Call
Lecture 9: Working with Accents
Lecture 10: Background Noise
Lecture 11: Tips for Conference Calls
Lecture 12: Dealing with an Upset Caller
Lecture 13: Working with a Constant Talker
Lecture 14: BONUS: Top Five Phone Tips for Effective Communication
Instructors
-
Mary Jane Copps
The Phone Lady
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 1 votes
- 3 stars: 4 votes
- 4 stars: 11 votes
- 5 stars: 13 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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