Farming Business Customer Service

Farming Business Customer Service, available at $44.99, has an average rating of 5, with 57 lectures, based on 2 reviews, and has 16 subscribers.

You will learn about How to improve customer satisfaction in your farming business Finding the right customers for your farming business Farming marketing development Steps to create a farm customer service plan Ten tips for farm social media Top tips for direct-marketing your farm product The five types of farm customers and how to reach them Tips for marketing your farm Tools and approaches for connecting farmers Top farming apps every farmer should know about This course is ideal for individuals who are Farmers extension officers, customers, retailers, distributors, farm associations, agricultural ministries, agronomist, gardeners, banks, NGO, directors, CEO. farm suppliers, students, governments, everybody etc. It is particularly useful for Farmers extension officers, customers, retailers, distributors, farm associations, agricultural ministries, agronomist, gardeners, banks, NGO, directors, CEO. farm suppliers, students, governments, everybody etc.

Enroll now: Farming Business Customer Service

Summary

Title: Farming Business Customer Service

Price: $44.99

Average Rating: 5

Number of Lectures: 57

Number of Published Lectures: 57

Number of Curriculum Items: 57

Number of Published Curriculum Objects: 57

Original Price: $74.99

Quality Status: approved

Status: Live

What You Will Learn

How to improve customer satisfaction in your farming business
Finding the right customers for your farming business
Farming marketing development
Steps to create a farm customer service plan
Ten tips for farm social media
Top tips for direct-marketing your farm product
The five types of farm customers and how to reach them
Tips for marketing your farm
Tools and approaches for connecting farmers
Top farming apps every farmer should know about

Who Should Attend

Farmers extension officers, customers, retailers, distributors, farm associations, agricultural ministries, agronomist, gardeners, banks, NGO, directors, CEO. farm suppliers, students, governments, everybody etc.

Target Audiences

Farmers extension officers, customers, retailers, distributors, farm associations, agricultural ministries, agronomist, gardeners, banks, NGO, directors, CEO. farm suppliers, students, governments, everybody etc.

The world is going through different stages in the production of food and other things such as fertilizer which has affected productivity in the agricultural sector. A lot of localities buy from their farmers to help their farmers business to grow, they also want to support local farmers and have direct interaction with the people producing their food. On the part of the farmers they also want to value this interaction by building a strong customer service to take care of both their potential and loyal customers. The ability of a farm business to meet its customers needs and desires, while consistently exceeding their expectations is very important for the growth of the farm business. There is noway good customer service can be achieved by a farm business unless its become a very important management decision to ensure that customer service is something the company is taking it seriously, then the company must train people to handle customers or employ people who are very knowledgeable in customer service.

customers needs, wants and expectations keeps changing, but in all this quality product /service is something very important to customers, the cost and convenience to acquire your product is very important. Let not forget that beyond price, consumers also think about non-monetary cost, such as the cost of their time or perceived health, environmental or ethical cost of buying a certain product. Successful customer service workers listens attentively to customers and answer them politely.

The use of social media has change the face of farming business but the overall goal of farm social media is to increase sales not to get more followers, who will not buy from the farm. There should be one account officer responsible for the farm social media, he/she should be very active and consistent.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: What is customer service

Lecture 3: Understanding farming marketing

Chapter 2: Steps To Create A Farm Customer Service Plan

Lecture 1: Create a customer service strategy

Lecture 2: Setting the customer service goals

Lecture 3: Create a customer journey and service design map

Lecture 4: Analyze customer interactions

Lecture 5: Create an action plan

Lecture 6: Determine key performance indicators

Lecture 7: Assess and build a customer service team

Lecture 8: Establish how and when customer service teams work cross-functionally

Chapter 3: Farming Marketing Development

Lecture 1: Farming market infrastructure

Lecture 2: Market information

Lecture 3: Marketing training

Lecture 4: Enabling environment

Lecture 5: Farming marketing support

Lecture 6: Recent development

Chapter 4: Tips For Farm Social Media

Lecture 1: Be active, be consistent

Lecture 2: Use effective visuals

Lecture 3: Engage with your customers and community

Lecture 4: The goal is farm sales ( not followers)

Lecture 5: Develop your brand voice

Lecture 6: Be professional

Lecture 7: Use the features of the site

Lecture 8: Show what is happening at the farm

Lecture 9: Assign the account

Lecture 10: Have fun

Chapter 5: The Types Of Farm Customers And How To Reach Them

Lecture 1: Most – Aware

Lecture 2: Product – Aware

Lecture 3: Solution – Aware

Lecture 4: Problem – Aware

Lecture 5: Unaware

Chapter 6: How To Improve Customer Satisfaction In Your Farming Business

Lecture 1: Recognize the dimension of customer service

Lecture 2: Obtain feedback from your customers

Lecture 3: Identify areas of improvement

Lecture 4: Implement a year-round training program

Lecture 5: Display prices where customers can easily seen

Chapter 7: Finding The Right Customers For Your Farming Business

Lecture 1: Understand the value of your product

Lecture 2: Utilize your resources

Lecture 3: Approach the right customer

Lecture 4: Consider your operational and financial capabilities

Chapter 8: Top Tips For Direct Marketing Your Farm Products

Lecture 1: Start with a business plan

Lecture 2: Merchandise your produce

Lecture 3: Seek premium market and premium prices

Lecture 4: Find your production sweet spot

Chapter 9: Tips For Marketing Your Farm

Lecture 1: Consider the consumer

Lecture 2: Share your message

Lecture 3: Get your name out there

Lecture 4: Draft a budget

Chapter 10: Tools And Approaches For Connecting Farmers

Lecture 1: Introduction

Lecture 2: Making it mobile

Lecture 3: Farmer to farmer

Lecture 4: Redefining the middle link

Chapter 11: How To Make Money Growing Vegetables

Lecture 1: Establishing a productive vegetable garden

Lecture 2: Selling vegetables directing directly to the customers

Lecture 3: Making money by selling products to stores and restaurant

Chapter 12: Top Five Farming Apps Every Farmer Should Know About

Lecture 1: Top five farming apps that every farmer should know about

Instructors

Eric Yeboah
MBA/ PGDip

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 0 votes
4 stars: 0 votes
5 stars: 2 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

Menu