Full Car Sales Training: A True Gentleman Wins!
Full Car Sales Training: A True Gentleman Wins!, available at $39.99, has an average rating of 4.45, with 83 lectures, based on 41 reviews, and has 189 subscribers.
You will learn about Sales Customer service Business etiquette Car sales Communication Psychology in sales Marketing in sales Automotive This course is ideal for individuals who are Beginner salespeople or Expert salespeople or New cars salespeople It is particularly useful for Beginner salespeople or Expert salespeople or New cars salespeople.
Enroll now: Full Car Sales Training: A True Gentleman Wins!
Summary
Title: Full Car Sales Training: A True Gentleman Wins!
Price: $39.99
Average Rating: 4.45
Number of Lectures: 83
Number of Published Lectures: 83
Number of Curriculum Items: 83
Number of Published Curriculum Objects: 83
Original Price: $39.99
Quality Status: approved
Status: Live
What You Will Learn
- Sales
- Customer service
- Business etiquette
- Car sales
- Communication
- Psychology in sales
- Marketing in sales
- Automotive
Who Should Attend
- Beginner salespeople
- Expert salespeople
- New cars salespeople
Target Audiences
- Beginner salespeople
- Expert salespeople
- New cars salespeople
This course was created to help you become the best version of yourself in professional sales. Presented skills and knowledge are based on years of working in the automotive industry and training and certifying over 350 car salespeople at one of the largest global automotive brands. This online training contains a full professional training that was provided in a face-to-face form to all salespeople joining the brand on one of the European markets. Now you’re getting access to it at your own home! And that’s only a part of what you are receiving here! What you’re also getting is content that was provided in one-on-one individual sessions during a process of certification (altogether worth approx. $950 USD or 850 Euro with the training session). Gathered there conclusions and examples of best practices developed by the brand’s best salespeople are added to this online training. There is also plenty of other sales tips, good practices, practical examples and expert knowledge on the subjects of customer service, business etiquette, communication and psychology in sales. You will also get a hint of what the World’s best-paid skill in sales is!
This training is suitable for experienced salespeople who want to broaden their sales skills and find out what mistakes they are making every day (that’s going to hurt!). You are getting a whole chapter related to what harmful mistakes salespeople constantly do that cost them sales. Last minute of this course is supposed to be the last minute of any kind of mistakes happening on your side. And that may be way easier than you think! You will find plenty of real-life examples that you can use straight away in your sales conversations.
If you’re considering or planning to become a professional salesperson, after completing this course you will be well-prepared to start working as a sales professional in most B2C and B2B industries, including new cars sales. And you will likely be doing it better than most of your competition! Always remember that there’s nothing like a natural-born salesperson and also that you don’t need to be an extravert to be exceptionally good at sales and be loved by your clients!
If you’re not planning to be a professional salesperson and have nothing to do with “selling”, then know that it’s not only salespeople who should be interested in “sales” as in fact we all sell every day – whether we work as professional salespeople or not. Selling is largely based on gaining trust, influencing and convincing others, and each of us needs a certain skillset in our everyday lives in order to achieve even the simplest of our goals. We are all in it together! If you’re willing to better understand and learn how to manage it, join me in this course.
Most of the examples that are used, come from the automotive industry and are easily translated into most other industries and businesses. Those of you focusing on online sales will also find many useful hints.
The goal in giving you access to this course is to make a marketplace and buying and selling process as enjoyable and satisfying of an experience as humanly possible. This is the way to change the World that we all live in. But first we need to learn what matters to our clients the most. There’s a huge amount of knowledge here!
You will learn how to find new customers, take care of your current clients and make them work for your success. It is often a key part that is being forgotten by many salespeople in XXI century.
This course consists of 83 lectures including the introduction that is crucial for you in order to get the vibe of what sales should mean to all of us. The point of the first few videos, which are more general, is to show you how important of a role salespeople play in today’s economy and the entire World. You are getting a chance to learn:
· how to close (with examples),
· how to deal with objections (30+ practical examples),
· how to present your products and prices,
· how to greet your customers both in your store or via a phone call,
· how to make customer listen to you,
· what questions to ask,
· how to behave to become a trustworthy partner for your clients,
· what to do to convince your clients to advantages of your products (using arguments, proofs and letting them get to conclusions),
· how to look and arrange your workplace for as much “external support” as possible,
· how to plan your sales (and goals) starting from everyday activities,
· how to stay motivated,
· much more including rules of business etiquette (savoir-vivre) and building your position on the market.
All this is to help you sell more items, achieve higher margins and – above all, as this is where things get really connected – how to make your clients happy with your customer service that will result in building their loyalty. This is what matters in the long run.
Language used in the course is simple, understandable also for non-professionals and without strong influence of American or British accents. No Aussie accent either, mate!
In order to get the most of this course, it is strongly recommended for you to take notes throughout the whole course. It is getting really advanced and detailed at some points, with examples worth remembering. There is a lot of value here, so please stay focused, take notes and let’s start working on making the World a better marketplace!
Course Curriculum
Chapter 1: The training
Lecture 1: Why every single one of us should take this sales course
Lecture 2: What you’ll get thanks to this course
Lecture 3: Why you have to be good at selling to have a great life!
Lecture 4: There’s one clear path to follow in order to succeed
Lecture 5: How selling makes the World a better place
Lecture 6: What should a salesperson be like
Lecture 7: Family life vs professional life
Lecture 8: Do you actually care? How to fix your argumentation
Lecture 9: Who to choose as a potential buyer
Lecture 10: Two schemes that you need to know BEFORE you start talking to customers
Lecture 11: How to present yourself – unbreakable rules of your professional appearance
Lecture 12: This is how you should start a sales conversation
Lecture 13: Your most important physical tool in sales
Lecture 14: Your surroundings do matter… not only to you!
Lecture 15: When you’re successful – present your achievements!
Lecture 16: Nothing human is alien to me – assumptions that destroy mutual understanding!
Lecture 17: A way to become confident in sales conversations
Lecture 18: Do you need to believe in your product or not necessarily?
Lecture 19: Buy your product!
Lecture 20: I’m selling expensive products and cannot afford them myself – what then?
Lecture 21: Product presentation – instructions and best practices (e.g. of selling a car)
Lecture 22: World’s best-paid skill that you must learn!
Lecture 23: A true gentleman wins – rules of business etiquette and manners
Lecture 24: What advantages asking questions gives you
Lecture 25: How and what questions to ask
Lecture 26: Why and when you may consider talking about client’s current product/version
Lecture 27: You didn’t know that you were doing it! Criticizing clients and their products
Lecture 28: Solving one of the biggest controversies in sales – asking about the budget
Lecture 29: Are you sure that you know what active listening is?
Lecture 30: Should you stand or should you sit?
Lecture 31: The only thing that matters for your clients
Lecture 32: Your own experiences and private matters – share them or not?
Lecture 33: Trade-in – buying customer’s car back (topic for automotive industry)
Lecture 34: Should you focus on selling already available products (stock)? Pros and cons
Lecture 35: No summarizing – no understanding
Lecture 36: How to make sure that you know what THEY want
Lecture 37: The time for discussing the money
Lecture 38: Sh*t up and…
Lecture 39: The technique that costs nothing and helps win friends… and clients!
Lecture 40: Customer asks about the price – should you tell them or not?
Lecture 41: When to present your offer
Lecture 42: Honesty and transparency – no place for empty slogans here!
Lecture 43: How you can prove that you want good for your client (esp. automotive industry)
Lecture 44: Never talk about the most expensive products and options… wait – are you sure?!
Lecture 45: You’re talking with a customer and your phone rings – what to do?
Lecture 46: You get a question and don't know the answer – what now?
Lecture 47: What if the customer is wrong? Don’t kill your deal!
Lecture 48: Presenting evidence is easier and more powerful than you may think
Lecture 49: Working with materials during a sales conversation
Lecture 50: Rules and examples in regard to talking about your competition
Lecture 51: The way you communicate – don’t be sweet but guide instead!
Lecture 52: One surprisingly common mistake to avoid
Lecture 53: How to deal with misunderstandings
Lecture 54: If you have to leave your client alone even for just a second…
Lecture 55: The price does not matter that much
Lecture 56: Presenting the price the right way
Lecture 57: Closing the sale – with examples
Lecture 58: How to behave if the customer does not try to negotiate the price
Lecture 59: Dealing with objections
Lecture 60: Over 30 examples of dealing with real-life objections in sales
Lecture 61: Difficult customer and conflicts – a quick guide
Lecture 62: "Yes, but" – a masterpiece of a solution
Lecture 63: Customer asks for a discount – now what?
Lecture 64: What many of you haven’t heard of – GAP insurance (esp. in automotive industry)
Lecture 65: A way to build trust – detailed guidelines and leading step by step
Lecture 66: Sometimes you make a mistake – how to communicate and fix problems
Lecture 67: A set of what NOT to do/say based on real examples from 350+ salespeople
Lecture 68: Useful phrases that you may start using now
Lecture 69: Sold with no margin – to hate or not to hate? (Esp. useful in automotive ind.)
Lecture 70: Introduction to your “club” – a way to build a good connection
Lecture 71: Handover of a product – this is THE moment! A story of picking up a new car
Lecture 72: How to motivate yourself on daily basis and achieve your sales goals: calculate!
Lecture 73: How you can create and maintain your OWN customer database
Lecture 74: What if you weren’t scared? It’s a game-changer!
Lecture 75: Where to look for your new customers first
Lecture 76: Whatever you buy, you’re getting yourself a free lead!
Lecture 77: Make your customers work for you – how to make them send you new clients
Lecture 78: Rules of setting an appointment
Lecture 79: Phone conversation – unbreakable rules
Lecture 80: Giving the price on the phone – one very strange dispute
Lecture 81: 21st century self-promotion – you CAN do it!
Lecture 82: One super important thing to AVOID – follow if you want to do your job better!
Lecture 83: Your state of being affects your customers and your results in sales
Instructors
-
Filip Fijalkowski
Professional Sales & Customer Service Trainer
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 1 votes
- 3 stars: 6 votes
- 4 stars: 11 votes
- 5 stars: 23 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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