Great Communication and Customer Service – a fresh look!

Great Communication and Customer Service – a fresh look!, available at $49.99, has an average rating of 4.65, with 18 lectures, 16 quizzes, based on 66 reviews, and has 1422 subscribers.

You will learn about Deliver fantastic genuine customer service and grow in skill and confidence along the way! This course is ideal for individuals who are This course is aimed at everyone who deals with people – including colleagues and clients. It is particularly useful for This course is aimed at everyone who deals with people – including colleagues and clients.

Enroll now: Great Communication and Customer Service – a fresh look!

Summary

Title: Great Communication and Customer Service – a fresh look!

Price: $49.99

Average Rating: 4.65

Number of Lectures: 18

Number of Quizzes: 16

Number of Published Lectures: 18

Number of Published Quizzes: 16

Number of Curriculum Items: 34

Number of Published Curriculum Objects: 34

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Deliver fantastic genuine customer service and grow in skill and confidence along the way!

Who Should Attend

This course is aimed at everyone who deals with people – including colleagues and clients.

Target Audiences

This course is aimed at everyone who deals with people – including colleagues and clients.

Hi I’m Dr. David Barrowman from New Zealand and I’m passionate about helping people develop who they are in order to change their workplace cultures and ultimately become a more successful employee/business person/human being!

I’ve been putting together this course over the last 30 years of customer service experience and leadership.

Enjoy!

Dr. David Barrowman

Course Curriculum

Lecture 1: Introduction

Chapter 1: Success

Lecture 1: Success

Chapter 2: Character

Lecture 1: Character

Chapter 3: Attitude

Lecture 1: Attitude

Chapter 4: Happiness

Lecture 1: Happiness

Chapter 5: Customer Care

Lecture 1: Customer Service Overview

Lecture 2: Great Customer Service

Chapter 6: Personality styles

Lecture 1: Personality Styles

Chapter 7: Communication and people skills

Lecture 1: Communication

Lecture 2: Listening

Lecture 3: Agreement and Positivity

Lecture 4: Confidence

Lecture 5: Smile & Name Recall

Lecture 6: Appreciation

Lecture 7: Enthusiasm and edification

Chapter 8: Relationship building and customer service

Lecture 1: Relationship Building & Customer Service

Lecture 2: Environment

Lecture 3: Key Points

Instructors

David Barrowman
Veterinarian

Rating Distribution

1 stars: 0 votes
2 stars: 3 votes
3 stars: 11 votes
4 stars: 23 votes
5 stars: 29 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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