Grow Your Business Using Net Promoter Score®
Grow Your Business Using Net Promoter Score®, available at $44.99, has an average rating of 4.15, with 28 lectures, based on 98 reviews, and has 3285 subscribers.
You will learn about You will gain the knowledge of NPS®, design your own custom branded NPS survey, benchmark Your NPS and learn about the best practices and tips that leaders follow to succeed with NPS This course is ideal for individuals who are Entrepreneurs, Business Leaders, Customer Service professionals, Customer Experience professionals, Marketing professionals It is particularly useful for Entrepreneurs, Business Leaders, Customer Service professionals, Customer Experience professionals, Marketing professionals.
Enroll now: Grow Your Business Using Net Promoter Score®
Summary
Title: Grow Your Business Using Net Promoter Score®
Price: $44.99
Average Rating: 4.15
Number of Lectures: 28
Number of Published Lectures: 28
Number of Curriculum Items: 28
Number of Published Curriculum Objects: 28
Original Price: $189.99
Quality Status: approved
Status: Live
What You Will Learn
- You will gain the knowledge of NPS®, design your own custom branded NPS survey, benchmark Your NPS and learn about the best practices and tips that leaders follow to succeed with NPS
Who Should Attend
- Entrepreneurs, Business Leaders, Customer Service professionals, Customer Experience professionals, Marketing professionals
Target Audiences
- Entrepreneurs, Business Leaders, Customer Service professionals, Customer Experience professionals, Marketing professionals
Have you been thinking to embark on the journey of Customer centricity and Net Promoter Score®? and still thinking?
Not anymore! This course will give you a step by step process to launch your first Net Promoter Score (NPS) campaign and benchmark your NPS with 1000 customers quickly!
You will get practical tips & ideas (cutting all the crap out) to launch your first NPS campaign in 7 days or less! (yes, you read it right)
I’m a Customer Experience coach and have helped companies ranging from Startups to Fortune 500 embark and succeed in their journey of customer centricity.
I’ve put together a simple step by step blueprint that you can follow without getting overwhelmed for a successfully kickstart NPS in your business.
So, here’s what you will learn inside this course:
- Introduction & Why Net Promoter Score®
- The Fundamentals of NPS
- Listen to the voice of your customer effortlessly
- Close the loop on your customer feedback
- NPS Best practices and tips
- Benchmark your NPS® by reaching out to first 1000 customers for FREE!
- Get Help To kickstart NPS in your business
By the end of this course, you will be all pumped up to launch your fist NPS survey!
Plus you can also get a chance to work with me where I will personally help you launch you first NPS campaign, so you don’t loose track!
I look forward to welcoming you to the journey of Customer Centricity and let’s make it your strategy for massive business growth!
To Your Success,
Kushal Dev
Chairman and Co-Founder, Customer Guru
What are the requirements?
- You Should Know How To Use Computer & Internet.
- You Need A PC or MC
What am I going to get from this course?
- You will have a step by step practical blueprint to launch your first NPS survey campaign!
- You will have a template that you can use to quickly design your survey and close the loop on customer feedback!
- You will be able benchmark your NPS® by reaching out to 1000 customers for FREE!
What is the target audience?
- Customer Experience Professionals, Entrepreneurs & Business leaders – Who are serious about building a customer centric business!
- Anyone who wants to learn about NPS® and the principles of customer centricity
Course Curriculum
Chapter 1: Introduction and Why Net Promoter Score®?
Lecture 1: What to Expect
Lecture 2: Why Net Promoter System?
Lecture 3: An Eye Opener
Lecture 4: Bonus: Join My Facebook Community & Get Help to Build a CustomerCentric Business
Chapter 2: The Fundamentals of Net Promoter Score
Lecture 1: Overview
Lecture 2: Defining Net Promoter Score®
Lecture 3: Building Customer Segments
Lecture 4: Defining your Customer Persona
Lecture 5: Customer Bucketing
Lecture 6: Review
Chapter 3: Listen to the Voice of Customer
Lecture 1: Overview
Lecture 2: Loop in the Senior Management
Lecture 3: NPS® Survey Execution
Lecture 4: Feedback Collation and Analysis
Lecture 5: Deriving Actionable Insights on Omoto
Lecture 6: Review
Chapter 4: Quick Wins and Big Bets
Lecture 1: Overview
Lecture 2: Close the Loop
Lecture 3: Quick Wins and Big Bets
Lecture 4: Close the Loop on Promoters
Lecture 5: Review
Chapter 5: Best Practices and Tips
Lecture 1: Overview
Lecture 2: NPS Best Practices
Lecture 3: Building a culture of Good Customer Experience
Lecture 4: Review
Chapter 6: Get Help to Kickstart NPS® in your business
Lecture 1: Launch Your NPS® Campaign to 1000 customers for FREE
Lecture 2: Let me help You
Lecture 3: Course Review
Instructors
-
Kushal Dev
Author and Customer Experience Consultant
Rating Distribution
- 1 stars: 5 votes
- 2 stars: 3 votes
- 3 stars: 24 votes
- 4 stars: 32 votes
- 5 stars: 34 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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