Hotel Management – Foundation Course for Hotel Managers

Hotel Management – Foundation Course for Hotel Managers, available at $34.99, has an average rating of 4.35, with 35 lectures, based on 48 reviews, and has 186 subscribers.

You will learn about Roles, duties and responsibilities of a Hotel Manager or General Manager This course is ideal for individuals who are Hotel Owners or Hotel Management Students or Hotel Industry Professionals It is particularly useful for Hotel Owners or Hotel Management Students or Hotel Industry Professionals.

Enroll now: Hotel Management – Foundation Course for Hotel Managers

Summary

Title: Hotel Management – Foundation Course for Hotel Managers

Price: $34.99

Average Rating: 4.35

Number of Lectures: 35

Number of Published Lectures: 35

Number of Curriculum Items: 35

Number of Published Curriculum Objects: 35

Original Price: ₹1,199

Quality Status: approved

Status: Live

What You Will Learn

Roles, duties and responsibilities of a Hotel Manager or General Manager

Who Should Attend

Hotel Owners
Hotel Management Students
Hotel Industry Professionals

Target Audiences

Hotel Owners
Hotel Management Students
Hotel Industry Professionals

This course is designed for current and aspiring hoteliers. The instructor shares his knowledge and experience in simple words and explains concepts that are non negotiable in the modern hospitality industry. This is Part 1 of 2.

This course has been specifically designed for hotel owners, hotel managers or operators of small, independent hotels and mid-level managers of medium to large hotels who are grooming themselves to become general managers.

This course will also be useful for entrepreneurs who are looking to set up their hospitality establishments. It will give them an overview of the processes and tasks required to carry out sustainable hotel operations, which they can then adapt to suit the size of their operations.

This course will aide all those hospitality professionals who are looking to upskill and orient themselves towards growth and streamline their learning in becoming successful hotel general managers.

The course covers the range of responsibilities of a general manager. From managing daily tasks to their over accountability towards running a successful hotel. It will give you an idea about their typical day and an overall understanding of the goals of their role.

Completing this program will give you a head start if you are a young hospitality professional, and the edge to position yourself better when you apply for a general manager’s position.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction to the Course

Lecture 2: About the Instructor

Lecture 3: Preview of the Course

Chapter 2: Meetings

Lecture 1: What About Meetings?

Lecture 2: Daily Management Meeting

Lecture 3: Daily Hotel Rounds

Lecture 4: Daily Sales Brief

Lecture 5: Weekly Management Meeting

Lecture 6: Weekly RevMax Meeting

Lecture 7: Weekly Guest Satisfaction Meeting

Lecture 8: Bi Weekly Meetings with Restaurant & Kitchen Staff

Lecture 9: Bi Weekly Meetings with Sales & Marketing Team

Lecture 10: Weekly Meeting to Review Receivables

Lecture 11: Weekly Meeting to Review Payables

Lecture 12: Monthly MIS Meeting

Lecture 13: Monthly Stakeholder's Meeting (Owner's Meeting/Shareholder's Meeting)

Chapter 3: Committess and Action Groups

Lecture 1: About Committees, Forums and Action Groups

Lecture 2: Employee Wellbeing Committee

Lecture 3: Crisis Management Committee

Lecture 4: CSR Committee

Lecture 5: Hygiene and Safety Committee

Lecture 6: Idea Incubation Committee

Lecture 7: Cost Management Committee

Lecture 8: Internal Complaints Committee

Lecture 9: Executive Committee (ExCom)

Chapter 4: Non Negotiables

Lecture 1: A Typical Day in the Life of a General Manager / Hotel Manager

Lecture 2: Creating Guest Experiences

Lecture 3: Maintaining Service Standards

Lecture 4: Maintaining Brand Standards

Lecture 5: Reputation Management

Lecture 6: Guest Satisfaction Survey

Lecture 7: Daily Pricing Check

Lecture 8: Mapping Alignment to Business Plan

Chapter 5: Finance

Lecture 1: Introduction to Hotel Finance

Lecture 2: Internal Controls

Instructors

Bijoy Sengupta (Ex Marriott, Accor, FRHI, Swissotel, RateTiger)
Founder – BSG Hotels & Stays | BSG Hospitality Consulting

Rating Distribution

1 stars: 1 votes
2 stars: 0 votes
3 stars: 11 votes
4 stars: 15 votes
5 stars: 21 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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