How To Create Customers Who Love You

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Chapter 2: Overview

Lecture 1: Mutual admiration

Lecture 2: Why customers loving you matters

Lecture 3: Customer satisfaction

Lecture 4: Customer experience

Lecture 5: The best deal

Lecture 6: Refunds and exchange

Lecture 7: How to sell

Chapter 3: What customers love

Lecture 1: Give free stuff

Lecture 2: Create good relationships

Lecture 3: Hang out

Lecture 4: Play your customer’s favorite song

Lecture 5: How customers see your products

Lecture 6: Care about your customers

Lecture 7: Positivity

Chapter 4: Selling

Lecture 1: How to sell so the customer likes buying

Lecture 2: Open a sales conversation

Lecture 3: How to show the right product

Lecture 4: Enjoyment

Lecture 5: Structure and flexibility in the sale

Lecture 6: Relationship building

Lecture 7: Asking questions and consultation

Lecture 8: Being pleasant and asking questions

Lecture 9: Be accepting of your customers

Lecture 10: Establishing value

Chapter 5: Customer experience

Lecture 1: How to create a great experience

Lecture 2: Selling for great customer experience

Lecture 3: Improving the value of their experience

Lecture 4: How to create a great customer experience to the individual person

Lecture 5: Pricing the customer experience

Lecture 6: Know your customer

Lecture 7: Enjoy yourself

Chapter 6: Stay in touch with your customers

Lecture 1: Internet content

Lecture 2: Get customers to consume your content

Lecture 3: Get customers interested

Lecture 4: Kinds of video content to make

Lecture 5: Selling

Lecture 6: Talking to your audience

Lecture 7: Keep your audience engaged

Lecture 8: Find your audience on social media

Lecture 9: Customers love to interact on social media

Lecture 10: How to put out internet content

Chapter 7: Talking to your customer

Lecture 1: Practice conversation with your customers

Lecture 2: Establish a need for your products

Lecture 3: Be positive in your sale

Lecture 4: Customers love positive experiences

Lecture 5: Will the customer buy?

Lecture 6: Consultations

Lecture 7: Build rapport

Lecture 8: How to have a conversation

Lecture 9: Social media in your relationship

Lecture 10: Have an enjoyable conversation

Chapter 8: The deal

Lecture 1: Customers love great deals

Lecture 2: Sell on value

Lecture 3: Price and relevance

Lecture 4: Why great deals matter

Lecture 5: Relevant value

Lecture 6: How to offer customers deals they’ll love

Lecture 7: Match competitors’ prices

Lecture 8: What customers love about bargaining

Lecture 9: How to sell on value

Lecture 10: Honest about quality of your products

Lecture 11: Your customers talking about your deals

Lecture 12: Find the right product to make a deal

Chapter 9: Emotions

Lecture 1: Selling on emotions

Lecture 2: Positivity creates positive emotions

Lecture 3: Use emotions to bond with your customer

Lecture 4: Everything in the sale evokes an emotion

Lecture 5: Emotions are a natural part of the relationship

Lecture 6: Traits that evoke a positive emotion

Lecture 7: Authentic emotions

Lecture 8: Customers talking about you positively

Lecture 9: Let positive emotions guide your sales presentation

Lecture 10: Emotional communication

Chapter 10: Consultation

Lecture 1: Why you need to offer a consultation

Lecture 2: How to start a consultation

Lecture 3: The customer’s experience with your product

Lecture 4: What do they want in the product

Lecture 5: What is their dream product?

Lecture 6: Selling the perfect product

Lecture 7: How to ask questions

Lecture 8: Alternate consultation

Lecture 9: Relevant value

Lecture 10: When to consult

Chapter 11: Presentation

Lecture 1: Presenting your product

Lecture 2: High quality bags

Lecture 3: The dream purchase

Lecture 4: Value and presentation

Lecture 5: Finding the dream product