How to handle cranky customer problems
How to handle cranky customer problems, available at $19.99, has an average rating of 4, with 8 lectures, based on 6 reviews, and has 21 subscribers.
You will learn about Respond to problems in a way that will actually help Stand your ground while still being compassionate Avoid getting drawn into other people's drama Learn the behavioral science of how to respond to difficult people. This course is ideal for individuals who are Sales professionals or Customer relationship professionals or Entrepreneurs or Conflict Coaches It is particularly useful for Sales professionals or Customer relationship professionals or Entrepreneurs or Conflict Coaches.
Enroll now: How to handle cranky customer problems
Summary
Title: How to handle cranky customer problems
Price: $19.99
Average Rating: 4
Number of Lectures: 8
Number of Published Lectures: 6
Number of Curriculum Items: 8
Number of Published Curriculum Objects: 6
Original Price: $19.99
Quality Status: approved
Status: Live
What You Will Learn
- Respond to problems in a way that will actually help
- Stand your ground while still being compassionate
- Avoid getting drawn into other people's drama
- Learn the behavioral science of how to respond to difficult people.
Who Should Attend
- Sales professionals
- Customer relationship professionals
- Entrepreneurs
- Conflict Coaches
Target Audiences
- Sales professionals
- Customer relationship professionals
- Entrepreneurs
- Conflict Coaches
Unlock the power of effective communication and transform your interactions. This program delves into the art of remaining calm, practicing emotional neutrality, and cultivating compassion when faced with challenging personalities. Gain valuable insights and practical techniques to navigate difficult conversations with confidence and grace. Discover the secrets to maintaining respectful and polite communication, even in the face of negativity. Don’t let crankiness derail your interactions anymore—join this course and unlock the skills needed to turn challenging encounters into positive outcomes. Enroll today and embark on a journey towards mastering communication and building meaningful connections.
Discover the power of behavioral conditioning techniques in dealing with difficult customers! Join renowned expert Jennifer Hancock as she shares insights from her experience training dolphins in a dolphin language cognition lab.
In this program, you’ll explore effective strategies rooted in behavioral science that can transform your interactions. Learn to understand human conditioning, master your own responses, and navigate challenging situations with ease.
Gain control over your reactions, improve interpersonal dynamics, and become a confident problem-solver. Say goodbye to unnecessary drama and unlock the keys to customer satisfaction. Enroll now and unlock the secrets of effective customer management!
Benefits of Taking This Course:
By enrolling in this course, you open the door to a transformative learning experience that empowers you to navigate difficult situations with confidence, foster positive connections, and become a skilled communicator capable of turning challenging encounters into valuable opportunities for growth and understanding.Bottom of Form
1. Enhanced Communication Skills: By taking this course, you will develop advanced communication skills that enable you to effectively engage with cranky individuals. You will learn techniques to remain calm, neutralize negativity, and foster productive dialogue, leading to more positive and constructive interactions.
2. Improved Conflict Resolution:Gain valuable insights into resolving conflicts with cranky individuals. Discover strategies to de-escalate tense situations, find common ground, and reach mutually beneficial solutions. This course equips you with the tools to navigate challenging conversations and turn conflicts into opportunities for growth and understanding.
3. Increased Professionalism: Developing the ability to maintain composure and professionalism in the face of difficult personalities is a valuable asset in any professional setting. By taking this course, you will enhance your professional image, build credibility, and establish yourself as a reliable and composed communicator.
4. Strengthened Relationships: Effective communication is the foundation of strong relationships. By mastering the art of dealing with cranky individuals, you will foster healthier and more positive connections with colleagues, clients, and customers. The skills you acquire in this course will enable you to build rapport, diffuse tensions, and nurture long-lasting relationships.
5. Personal Growth and Empathy: This course goes beyond communication techniques by encouraging personal growth and cultivating empathy. You will develop a deeper understanding of human behavior and gain the ability to see things from the perspective of others, fostering empathy and compassion in your interactions. These qualities not only benefit your professional life but also enhance your personal relationships and overall well-being.
Course Curriculum
Chapter 1: How to handle cranky customer problems using behavioral science!
Lecture 1: Introduction
Lecture 2: Unit 1: Why are People So Cranky
Lecture 3: Unit 2: Understanding Your Response
Lecture 4: Unit 3: Examples & A Reminder: You Can't Fake This
Chapter 2: Bonus Lecture
Lecture 1: Links to additional Learning & Discounts on Jennifer's Other Courses
Lecture 2: Glossary of Terms
Instructors
-
Jennifer Hancock
Humanist
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 1 votes
- 4 stars: 4 votes
- 5 stars: 1 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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