How to Handle Insurance Claims

How to Handle Insurance Claims course is over 10 hours of video that focuses on tips for good customer service, different types of insurance claims, processing claims, how to use Xactimate and more. This course is designed for students who have received their adjusting license and are new to the adjusting world. Students will learn what an ITEL Report is, flooring types, the anatomy of a roof, and how to determine hail damage. Students will learn the importance of researching prior claims and the state’s specifics on claims. This course was taught by Insurance Adjuster Tonya Walker. Desk Adjuster, Linetta Bell, spoke about flood claims and more and Field Adjuster Marvin Bell, talks about the differences between the desk and field adjusting. This class was taught in-person with virtual attendants with those students asking questions that affect new and seasoned adjusters. At the end of the sessions, Linetta Bell will give you some groups to join on Facebook for adjusters. Linetta will also share certifications to help you land your next adjusting job. If you want to know how to process claims, develop your script to speak with insurers, and learn how to build estimates in Xactimate, this is the course for you!

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!