How To Improve Communication In Organization

How To Improve Communication In Organization, available at $29.99, has an average rating of 4.45, with 37 lectures, based on 13 reviews, and has 31 subscribers.

You will learn about Learn the work of downward communication and upward communication Understand the problem of downward communication and upward communication Learn the strategies or ways to improve downward communication and upward communication in organisation Learn the ways to improve horizontal communication in the organisation How to communicate clearly within the workplace Principles to communicate better in a relationship This course is ideal for individuals who are Managers or employees or business owners or consultants or students or teachers or communicators It is particularly useful for Managers or employees or business owners or consultants or students or teachers or communicators.

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Summary

Title: How To Improve Communication In Organization

Price: $29.99

Average Rating: 4.45

Number of Lectures: 37

Number of Published Lectures: 37

Number of Curriculum Items: 37

Number of Published Curriculum Objects: 37

Original Price: $84.99

Quality Status: approved

Status: Live

What You Will Learn

Learn the work of downward communication and upward communication
Understand the problem of downward communication and upward communication
Learn the strategies or ways to improve downward communication and upward communication in organisation
Learn the ways to improve horizontal communication in the organisation
How to communicate clearly within the workplace
Principles to communicate better in a relationship

Who Should Attend

Managers
employees
business owners
consultants
students
teachers
communicators

Target Audiences

Managers
employees
business owners
consultants
students
teachers
communicators

Communication in organization have a role to play for both internal customer and external customers , manager or management it is vital to enhance communication because it is the pillar to any great organization . downward communication in this 21st century has received a certain skepticism because management assumes employees will not be interested in such a message, it is important for as all to know that good communication in organization irrespective of the levels of communication is a competitive advantage. in terms of relationship marketing communication must be down in all employees in the organization. it is important we all need to enforce effective communication as organization to effective and efficiently understand the customer.

The leadership of any organization must ensure that there is a flow of communication in the organization, any good organization in this modern times have something to do with effective and efficient communication in the working environment, when leaders make it a clear point to communicate it help the organization in its information flow. Effective communication in the organization is a two way process immediately management makes it a point to communicate well to subordinates its easily follow, this help the organization to grow and have less stress and conflict because people can easily seek redress when there is any challenging issue that even need superiors attention in the work place.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Introduction to organisation communication

Chapter 2: HOW DOWNWARD COMMUNICATION WORK ( SUPERIOR – SURBORDINATE

Lecture 1: delegation of work

Lecture 2: Induction

Lecture 3: Job rational

Lecture 4: Appraisal

Lecture 5: indoctrination of work of the company goals, customs and culture

Chapter 3: PROBLEMS OF DOWNWARD COMMUNICATION

Lecture 1: management assumes employees will not be interested in larger business issues

Lecture 2: management assumes employee will not understand the larger issue of the business

Lecture 3: Management do not themselves have the information

Lecture 4: Individual managers are not skilled trained or confident in communicating

Chapter 4: Improving Downward Communication

Lecture 1: Establishing systems and mechanisms for regular downward communication

Lecture 2: Establishing an organisation culture in which communication is accepted

Chapter 5: Communication upward (from subordinate to superior)

Lecture 1: Information by a subordinate about himself and his performance

Lecture 2: Information about others and their problem

Lecture 3: Comments about organisational practices and policies

Chapter 6: Problems In Upward Communication

Lecture 1: Subordinate think that managers will not be interested in their problems.

Lecture 2: Subordinate think that managers are too busy

Lecture 3: Subordinate think that managers will not understand their concern

Lecture 4: Subordinate fear the consequences of communicating

Lecture 5: There is genuinely no apparatus or opportunity for upward communication

Chapter 7: Improving Upward Communication

Lecture 1: more regular non- negotiatory meetings with employee representative

Lecture 2: Team meeting for brainstorming solution to problems

Lecture 3: Quality or service circles in which selected employees from all levels

Lecture 4: Open door policy

Chapter 8: Horizontal Communication

Lecture 1: Formally/ Informally

Chapter 9: Problems of horizontal communication

Lecture 1: One manager thinks another manager may encroach on their authority

Lecture 2: Line managers may resist the expert authority of functional managers

Lecture 3: There may be conflict between individual groups

Chapter 10: Improving Horizontal Communication

Lecture 1: interdepartmental teams, committees or meetings

Lecture 2: conflict resolution counselling

Lecture 3: Job rotation

Chapter 11: How To Communicate Clearly In The Workplace

Lecture 1: Using your words

Lecture 2: Using your body

Lecture 3: Developing confidence at work

Chapter 12: Principles To communicate Better In The Workplace

Lecture 1: Principles to communicate better in the workplace

Chapter 13: Conclusion

Lecture 1: Conclusion

Instructors

Eric Yeboah
MBA/ PGDip

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2 stars: 2 votes
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5 stars: 11 votes

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