How to Manage Difficult Conversations at Work and at Home

How to Manage Difficult Conversations at Work and at Home, available at $39.99, has an average rating of 4.25, with 32 lectures, based on 26 reviews, and has 129 subscribers.

You will learn about Talk about what matters most without arguing, fighting or wrecking relationships. Prepare for a Difficult Conversation. Conduct a Difficult Conversation well. Manage a Difficult Conversation when it goes wrong. Use the tools needed for a successful Difficult Conversation. This course is ideal for individuals who are This is for people who want to be bale to handle difficult conversations well so they get the results they want while building or maintaining a good relationship with the other person. It is particularly useful for This is for people who want to be bale to handle difficult conversations well so they get the results they want while building or maintaining a good relationship with the other person. .

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Summary

Title: How to Manage Difficult Conversations at Work and at Home

Price: $39.99

Average Rating: 4.25

Number of Lectures: 32

Number of Published Lectures: 32

Number of Curriculum Items: 32

Number of Published Curriculum Objects: 32

Original Price: $39.99

Quality Status: approved

Status: Live

What You Will Learn

Talk about what matters most without arguing, fighting or wrecking relationships.
Prepare for a Difficult Conversation.
Conduct a Difficult Conversation well.
Manage a Difficult Conversation when it goes wrong.
Use the tools needed for a successful Difficult Conversation.

Who Should Attend

This is for people who want to be bale to handle difficult conversations well so they get the results they want while building or maintaining a good relationship with the other person.

Target Audiences

This is for people who want to be bale to handle difficult conversations well so they get the results they want while building or maintaining a good relationship with the other person.

Updated May 2017

Difficult conversations are a part of life. You have them. We all have them. They are the conversations you don’t want to have, but that you must have. They are talking with someone about something they did or said that upset you, or something you did or said that upset them.

These conversations are difficult because they’re about things we find hard to talk about such as:

Broken promises
Violated expectations
Bad or inappropriate behaviors

Think about the last difficult conversation you had. How did it go? Did it come out the way you hoped? How did it affect your relationship with the other person?

If it didn’t go well, didn’t come out the way you hoped, or it damaged your relationship with the other person, you need this course.

The problem is most of us never learned how to a manage difficult conversation well. So, when we have to have one, it often turns into an argument where people’s feelings are hurt and relationships are damaged, sometimes beyond repair.

In addition to being a subject that we find difficult to talk about, the stakes are often high:

At work, you could damage your relationship with your coworker or your boss, which could make working there difficult or you could even lose your job.
At home, you might hurt the feelings of someone you care about or they might hurt yours, and you could damage your relationship, which could lead to breaking up or getting a divorce.

As you can see, handling difficult conversations well is extremely important to your success and happiness in life. But, you can learn to handle them well.

In this course, you will learn how difficult conversations can turn into arguments and what to do to prevent it.

By the end of this course, you will be able to:

Prepare for a difficult conversation.
Handle a difficult conversation well.
Manage a difficult conversation when it goes wrong.
Use the tools necessary to have a successful difficult conversation.

In short, you will be able to prepare for and handle difficult conversations well, so you get the results you want, while building or maintaining a good relationship with the other person.

Imagine.You will be able to talk about what matters most without arguing, fighting, or wrecking your relationship.

So, what are you waiting for? You have a 30-day 100% guarantee, so you have nothing to lose and, everything to gain. Just, clickthe “Take This Course”and let’s get started. I’ll see you there.

Course Curriculum

Lecture 1: Introduction to the Difficult Conversations Course

Lecture 2: Workbook: Handling Difficult Conversations at Home and at Work.

Chapter 1: Difficult Conversations Defined

Lecture 1: Introduction to Section 1

Lecture 2: Difficult Conversations: What a Difficult Conversation IS and WHY it is Difficul

Lecture 3: The Argument: Lora and Jeff Argument.

Lecture 4: The Argument: Lora's Story.

Lecture 5: The Argument: Lora's Intentions.

Lecture 6: The Argument: Lora's Emotions.

Lecture 7: The Argument: Conclusion and Resolution.

Lecture 8: Practice Activity.

Chapter 2: Preparing for a Difficult Convresation.

Lecture 1: Introduction to Section 2

Lecture 2: 2-1_To Have or Not Have a Difficult Conversation.

Lecture 3: Prepare Yourself: Create a Learning Mindset.

Lecture 4: Prepare Yourself: The Three Conversations.

Lecture 5: Prepare Yourself: Define Your Purpose.

Lecture 6: Prepare Yourself: Select a Time and Place.

Lecture 7: Prepare Yourself: Plan Your Approach.

Lecture 8: Practice Exercise.

Chapter 3: Handling a Difficult Conversation

Lecture 1: Introduction to Section 3

Lecture 2: Safety: How to Create and Maintain Safety During Your Difficult Conversation.

Lecture 3: Conducting a Difficult Conversation: How to Conduct a Difficult Conversation.

Lecture 4: Handling Difficult Conversation. Difficult Conversation Gone Wrong.

Lecture 5: Practice Exercise.

Chapter 4: Tools for Successful Difficult Conversations.

Lecture 1: Introduction to Section 4

Lecture 2: Active Listening.

Lecture 3: Questions.

Lecture 4: Speaking

Lecture 5: Feedback.

Lecture 6: Feelings.

Lecture 7: Reframing.

Lecture 8: Safety

Chapter 5: 5-1 Applying what you have learned in the world

Lecture 1: Applying what you have learned in the world

Instructors

Robert Rice
Communications Expert

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 5 votes
4 stars: 10 votes
5 stars: 11 votes

Frequently Asked Questions

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