How to Manage Difficult Employees

How to Manage Difficult Employees, available at $27.99, has an average rating of 4.35, with 12 lectures, based on 81 reviews, and has 261 subscribers.

You will learn about Learn to handle potentially emotional employee issues in an unemotional, businesslike way Understand what it means to manage an employee "up or out" Recognize why diligent documentation matters greatly when managing difficult employees Learn from a longtime Fortune 500 executive why adhering closely to Human Resources and company procedures in delicate personnel matters makes good business sense This course is ideal for individuals who are Anyone working in the field of management or May be of most value to managers facing challenges with a difficult employee It is particularly useful for Anyone working in the field of management or May be of most value to managers facing challenges with a difficult employee.

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Summary

Title: How to Manage Difficult Employees

Price: $27.99

Average Rating: 4.35

Number of Lectures: 12

Number of Published Lectures: 12

Number of Curriculum Items: 12

Number of Published Curriculum Objects: 12

Original Price: $24.99

Quality Status: approved

Status: Live

What You Will Learn

Learn to handle potentially emotional employee issues in an unemotional, businesslike way
Understand what it means to manage an employee "up or out"
Recognize why diligent documentation matters greatly when managing difficult employees
Learn from a longtime Fortune 500 executive why adhering closely to Human Resources and company procedures in delicate personnel matters makes good business sense

Who Should Attend

Anyone working in the field of management
May be of most value to managers facing challenges with a difficult employee

Target Audiences

Anyone working in the field of management
May be of most value to managers facing challenges with a difficult employee

Successfully managing difficult employees is an important management challenge. It can sap management time and energy, and cause stress and anxiety. This course provides a logical framework to help managers approach emotionally-charged employee situations in an unemotional, businesslike way. It describes why it’s important to assess employee talent levels and understand employee motivations. It discusses the importance of managing someone “up or out,” the reasons for diligent documentation, and the need to adhere closely to company policies in delicate personnel matters. The course includes management cases, plus questions for reflection.

Course Curriculum

Chapter 1: Introduction — and assessing employee talent

Lecture 1: Introduction to "How to Manage Difficult Employees"

Lecture 2: Why a difficult employee's talent level matters

Chapter 2: Seeing and motivating

Lecture 1: Seeing through the eyes of others — taking the time to understand an employee

Lecture 2: Minding the motivation — there might be unexpected motivators

Chapter 3: Improving performance — the importance of managing "up or out"

Lecture 1: Managing a difficult employee "up or out" — a critical juncture in the process

Lecture 2: Question for reflection — Are you being as clear as you need to?

Chapter 4: The critical value of documenting

Lecture 1: Diligent documentation can be a positive difference maker

Lecture 2: Management case: "An agitated employee requires decisive action"

Lecture 3: Question for reflection — Are you documenting diligently enough?

Chapter 5: An "asset and liability" framework

Lecture 1: Thinking in terms of "assets and liabilities" is a useful managerial tool

Lecture 2: Management case: "When talent outweighs trouble"

Chapter 6: Conclusion: Review of key course content

Lecture 1: Review of key course content

Instructors

Victor Lipman
Management trainer and author

Rating Distribution

1 stars: 1 votes
2 stars: 1 votes
3 stars: 15 votes
4 stars: 34 votes
5 stars: 30 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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