How to start your bed and breakfast, the complete guide

Course Curriculum

Chapter 1: Introduction

Lecture 1: Welcome to the course

Lecture 2: Quick win 1: social media calendar planner with over 150 ideas

Lecture 3: Quick win 2: Automated timesheet to open your bed and breakfast

Lecture 4: What is a bed and breakfast operator?

Lecture 5: Optional video: how to get the most out of this course

Lecture 6: 3 tips to become a better bnb operator right now

Lecture 7: Why to become a bed and breakfast owner ?

Lecture 8: The mindset of a great bed and breakfast owner

Lecture 9: Full time business or a side hustle ?

Lecture 10: What to keep in mind when deciding on the building

Lecture 11: Checklist: buying a building for a b&b

Lecture 12: 7 things to consider when starting in your family home

Lecture 13: Checklist: buying an existing b&b

Chapter 2: The business plan

Lecture 1: How much will you charge? The rates of the rooms

Lecture 2: Business plan: executive summary

Lecture 3: Business plan: financial plan

Lecture 4: Business plan: break even analysis

Lecture 5: Business plan: market analysis

Lecture 6: Business plan: marketing

Lecture 7: The secrets of marketing for your bed and breakfast

Lecture 8: The b&b dashboard: a daily excel sheet to see how you are doing

Chapter 3: The rooms

Lecture 1: Bed and matress

Lecture 2: Bed and matress article

Lecture 3: Facilities

Lecture 4: Noise

Lecture 5: The welcome book

Lecture 6: The bathroom

Chapter 4: The practical skills you will need

Lecture 1: Gifts and wrapping them

Lecture 2: Set your goals

Lecture 3: Etiquette

Lecture 4: The 6 steps to self confidence

Lecture 5: The next step to self confidence

Lecture 6: The final step to self confidence

Chapter 5: The breakfast

Lecture 1: What breakfast will you serve ?

Lecture 2: Food safety

Lecture 3: Article – create a HACCP plan

Lecture 4: A few waiter skills

Chapter 6: Offering amazing service

Lecture 1: Checklist: impress your guests!!

Lecture 2: What is service ?

Lecture 3: Why offer service ?

Lecture 4: Exercise: service is…

Lecture 5: How to offer great service ?

Lecture 6: Use language in a powerful way

Lecture 7: Eye for detail

Lecture 8: 4 topservice techniques

Chapter 7: Running a real bnb

Lecture 1: Guest history

Lecture 2: Guest matrix

Lecture 3: Handling complaints: the art of recovery

Lecture 4: Housekeeping

Lecture 5: Practical cleaning tips

Lecture 6: Kids and pets

Lecture 7: Smoking or non smoking ?

Lecture 8: Hygiene

Lecture 9: Cleaning schedule

Lecture 10: Laundry

Lecture 11: End of the course: thank you!

Lecture 12: Safety checklist