INTERVIEW TRAINING FOR MANAGERS: How To Hire The Best People

‘This is an excellent course for anyone looking to improve their approach to interviewing in a structured way. My hiring experience so far has been somewhat hit and miss with a probable over-reliance on gut feel and an overbearing sense of urgency in needing to hire, even if not the perfect hire for the role. I feel the course content, in particular the STAR technique and ideas around probing inadequate responses will make my hiring more effective in the future. Thank you!’ ~ Paul M

Improve Your Hiring Results with Structured Interviews

Are you struggling with hiring the right candidates? Learn how to interview and hire top candidates more accurately and avoid common interview pitfalls by enrolling in our eLearning course, ‘INTERVIEW TRAINING FOR MANAGERS: How To Hire The Best People’

Why Structured Interviews Work

Interviews aim to predict how candidates will perform in their roles, but the traditional approach has several flaws. Interviewers may lack experience or rely too much on gut feelings, and candidates can sometimes embellish their abilities.

Our course teaches you to overcome these obstacles using structured, behavioral interviews. By focusing on candidates’ past behaviors, you can better predict their future actions. Research supports this approach: a meta-analysis by Huffcutt and Arthur (1994) confirmed its effectiveness, and Schmidt and Hunter (1998) found structured interviews to have higher validity than unstructured ones. Despite this, many employers still rely on gut feelings, with 28% citing it as their main hiring reason according to Indeed.

Identifying Core Competencies

Before interviewing, it’s crucial to identify the skills, abilities, and experiences candidates need for the job. These are known as competencies. Planning ahead is essential. Identify three to five core competencies to guide your interview questions, ensuring consistency and fairness for all candidates.

Master the STAR Interview Technique

Our course will guide you through the STAR behavioral interview technique, widely used across various industries since the 1980s. STAR stands for Situation, Task, Action, and Result. By having candidates share detailed stories based on your defined competencies, you gain insights into their real past behaviors, making it harder for them to embellish responses.

Crafting Effective Opening and Probing Questions

Learn how to set the tone with effective opening questions that encourage detailed narratives. We’ll also teach you how to ask probing questions that delve deeper into candidates’ responses, ensuring you get the information you need to make informed decisions.

Handling Inadequate Responses

Discover strategies to deal with candidates who provide insufficient answers due to nervousness, generalizations, or misunderstandings. We’ll show you how to guide them to give more useful information and even how to prompt them for a second example if needed.

Avoiding Ineffective Questions

Avoid common pitfalls by steering clear of hypothetical, leading, yes/no, future-oriented, double, vague, irrelevant, and personal questions. Our course will help you design questions that elicit the most relevant and useful information.

Conducting and Scoring Interviews

Learn to start and end interviews effectively, making candidates feel comfortable while ensuring a structured process. Use interview guides and scorecards to document and evaluate candidates consistently. Understand how to score responses objectively and make fair hiring decisions based on candidates’ demonstrated competencies.

Reference Checks and AI Assistance

We’ll also cover how to conduct reference checks to verify candidates’ claims and how to use AI tools like ChatGPT to generate core competencies from job descriptions, making your interview preparation even more efficient.

Mock Interview Demonstration

See the STAR interview technique in action with a mock interview demonstration. Watch and learn how to minimize unconscious bias and ensure a fair and thorough evaluation process. Following the mock interview, we will critique the recording to give you further tips on how to get the best results from candidates.

Sign Up Today!

Don’t miss out on this opportunity to improve your hiring process and ensure you select the best candidates for your organization. Sign up for our course and start making better hiring decisions today.

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!