Key Account Management – Start a Promising Career!
Key Account Management – Start a Promising Career!, available at $49.99, has an average rating of 4.69, with 16 lectures, based on 345 reviews, and has 1184 subscribers.
You will learn about The purpose and benefits of being an account manager Manage partner-facing communications Skills for building trust with parters Career and income potential Manage partner conflict like a pro Common pitfalls to avoid Managing changes in project scope This course is ideal for individuals who are Those interested in pursuing a career in account management or key account management or Account Managers or Key Account Managers wanting to sharpen their client management skills or Anyone who is in a client facing role and wants to improve their client management and communication skills It is particularly useful for Those interested in pursuing a career in account management or key account management or Account Managers or Key Account Managers wanting to sharpen their client management skills or Anyone who is in a client facing role and wants to improve their client management and communication skills.
Enroll now: Key Account Management – Start a Promising Career!
Summary
Title: Key Account Management – Start a Promising Career!
Price: $49.99
Average Rating: 4.69
Number of Lectures: 16
Number of Published Lectures: 16
Number of Curriculum Items: 16
Number of Published Curriculum Objects: 16
Original Price: $39.99
Quality Status: approved
Status: Live
What You Will Learn
- The purpose and benefits of being an account manager
- Manage partner-facing communications
- Skills for building trust with parters
- Career and income potential
- Manage partner conflict like a pro
- Common pitfalls to avoid
- Managing changes in project scope
Who Should Attend
- Those interested in pursuing a career in account management or key account management
- Account Managers or Key Account Managers wanting to sharpen their client management skills
- Anyone who is in a client facing role and wants to improve their client management and communication skills
Target Audiences
- Those interested in pursuing a career in account management or key account management
- Account Managers or Key Account Managers wanting to sharpen their client management skills
- Anyone who is in a client facing role and wants to improve their client management and communication skills
This course is about infusing you with the most current and relevant information about the account management profession, client management and what it takes to be successful.
The Account Manager or Key Account Manager is considered part of the sales team of a company, but they aren’t your standard sales people. Account management is not about volume sales or fast talking sales tactics. It’s about earning trust and building authentic connections. It’s about relationship management, communication, problem solving, partnership and collaboration. The better you become at these traits, the happier your clients will be and the more your career and pocketbook will grow!
This course focuses heavily on the interpersonal skills required to nail these traits and hit the ground running. We’ll be diving into how to build relationships as an account manager, ways to problem solve with clients and pitfalls for avoiding common mistakes that set others back. We’ll discuss proven ways of building trust and tactics for understanding your clients and their goals to set you way ahead of the pack!
I am an MBA educated, account management professional with over 10 years of real-world experience in various sized organizations and industries. In this course, I remove the theory and give you a comprehensive and relevant insight into what you can actually expect in this role.
After completing this course you’ll be able to
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Have a firm grasp on the role and what is expected from you as an account manager.
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Understand your career and earning potential.
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Identify client expectations and how to exceed them.
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Know how to navigate difficult conversations while maintaining relationships.
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Learn how to develop new relationships based on field-tested and proven strategies.
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Learn how to avoid overservicing and how to set clear boundaries.
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Learn the value of transparency and clarity when communicating with clients.
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Study the significance of focusing on value rather than price.
The lessons and material were handpicked to highlight everything you need to know to be successful as well as what to expect when you get your first client list.
So, what are you waiting for? Enroll now and take the next step in mastering account management!
Course Curriculum
Chapter 1: Introduction to Account Management
Lecture 1: What is Account Management?
Lecture 2: Essential Skills of an Account Manager
Lecture 3: Benefits of Being an Account Manager
Chapter 2: Mastering Your Account Management Skills
Lecture 1: Accountability in Account Management
Lecture 2: Understanding Your Clients and Their Needs
Lecture 3: Managing Expectations with Clients and Partners
Lecture 4: Changes in Scope
Lecture 5: Selling on Value
Chapter 3: Communication
Lecture 1: Communication
Lecture 2: Giving Feedback
Lecture 3: Saying 'No'
Lecture 4: Conflict Resolution
Chapter 4: Tales of Caution
Lecture 1: Overservicing
Lecture 2: Avoiding Reactivity
Lecture 3: Vendor Vs. Partner
Lecture 4: Conclusion
Instructors
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Cody Lee
MBA
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 4 votes
- 3 stars: 27 votes
- 4 stars: 117 votes
- 5 stars: 196 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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