KPIs: Key Performance Indicators A-Z: Performance Management
KPIs: Key Performance Indicators A-Z: Performance Management, available at $74.99, has an average rating of 4.54, with 57 lectures, 2 quizzes, based on 584 reviews, and has 2557 subscribers.
You will learn about Practical tools and techniques that will enable you to implement a robust set of KPIs Align your KPIs with the bigger business objectives Present your data in a clear and engaging way Enforce real, effective change in your business by choosing which metrics you should be measuring Transform your working practices, whether as part of a larger company or for your own venture Create complementary metrics that will work together to ensure the best possible outcomes Deal with objections and resistance from other team members who don’t yet understand the transformative power of a solid set of KPIs Take control of your performance and understand what drives improvements Level-up your data skills so you can move up the career ladder This course is ideal for individuals who are Those who wish to become an authority in their workplace on business performance improvement or People working in Production, Manufacturing, Industrial Operations, Business Operations or Supervisors, Consultants, Engineers, Planners & Analysts, Management & Leadership teams or Ambitious self-starters who want to have a bigger impact at work, improve things and get noticed It is particularly useful for Those who wish to become an authority in their workplace on business performance improvement or People working in Production, Manufacturing, Industrial Operations, Business Operations or Supervisors, Consultants, Engineers, Planners & Analysts, Management & Leadership teams or Ambitious self-starters who want to have a bigger impact at work, improve things and get noticed.
Enroll now: KPIs: Key Performance Indicators A-Z: Performance Management
Summary
Title: KPIs: Key Performance Indicators A-Z: Performance Management
Price: $74.99
Average Rating: 4.54
Number of Lectures: 57
Number of Quizzes: 2
Number of Published Lectures: 57
Number of Published Quizzes: 2
Number of Curriculum Items: 65
Number of Published Curriculum Objects: 65
Number of Practice Tests: 2
Number of Published Practice Tests: 2
Original Price: $129.99
Quality Status: approved
Status: Live
What You Will Learn
- Practical tools and techniques that will enable you to implement a robust set of KPIs
- Align your KPIs with the bigger business objectives
- Present your data in a clear and engaging way
- Enforce real, effective change in your business by choosing which metrics you should be measuring
- Transform your working practices, whether as part of a larger company or for your own venture
- Create complementary metrics that will work together to ensure the best possible outcomes
- Deal with objections and resistance from other team members who don’t yet understand the transformative power of a solid set of KPIs
- Take control of your performance and understand what drives improvements
- Level-up your data skills so you can move up the career ladder
Who Should Attend
- Those who wish to become an authority in their workplace on business performance improvement
- People working in Production, Manufacturing, Industrial Operations, Business Operations
- Supervisors, Consultants, Engineers, Planners & Analysts, Management & Leadership teams
- Ambitious self-starters who want to have a bigger impact at work, improve things and get noticed
Target Audiences
- Those who wish to become an authority in their workplace on business performance improvement
- People working in Production, Manufacturing, Industrial Operations, Business Operations
- Supervisors, Consultants, Engineers, Planners & Analysts, Management & Leadership teams
- Ambitious self-starters who want to have a bigger impact at work, improve things and get noticed
Why you can’t afford to ignore KPIs…
Key Performance Indicators are essential to anyone who takes their work, business or craft seriously. Whether you’re an individual focusing on career progression, or a multi-level organisation wanting to improve productivity in your teams, KPIs are one of the most effective business strategies for increasing productivity, growth and turnover.
KPIs give you valuable insights so you can review your current performance objectively and highlight all the opportunities for improvement. Whether you’re a start-up with a sharp focus on growth, or an analyst implementing a new reporting system, this course will level-up your data skills and help you get a solid set of KPIs up and running so you can drive performance and bring profound benefits to your team, business or organisation.
KPIs: The Road To Rapid Improvements
This course provides you with practical tools and techniques to plan and structure your KPI strategy so you can make informed business decisions and achieve high performance in all aspects of your organisation. From looking at what KPIs are and why we need them, to how to choose the right indicators for your business, we’ll also explore how to effectively present your data to get the maximum impact using clear and easy-to-understand charts, graphs and infographics.
From understanding the hierarchy of KPIs to learning how team leaders and department heads can ensure their performance indicators align to achieve the overall company objectives, this course will take you through evaluating existing metrics and highlighting some cardinal sins that you’ll want to avoid. This course will make you feel confident in planning, implementing and reporting your most important performance data.
Take the lead!
By the time you finish this course, you’ll understand how to select and implement a robust set of KPIs that best suit your business, allowing you to analyse performance, make adjustments and motivate your team to create change and achieve great things. A good set of KPIs will bring extensive benefits to every team looking to get more from their performance – and you’re now in a great place to take the leading role in making that happen.
About Laurence Gartside
Laurence Gartside is a management consultant and business operations coach with a master’s degree in manufacturing, engineering and management from the University of Cambridge. He has consulted for numerous major companies around the world and is the founder of Rowtons Training.
In this course, you will learn:
• Practical tools and techniques that will enable you to implement a robust set of KPIs
• How to make sure your KPIs align with the wider business objectives
• Tools to help you present your data in a clear and engaging way
• Choosing which metrics you should be measuring to enforce real, effective change in your business
• Find it easy to create a set of KPIs that will transform your working practices, whether as part of a larger company or for your own venture
• Learn how to create complementary metrics that will work together to ensure the best possible outcomes
• How to deal with objections and resistance from other team members who don’t yet understand the transformative power of a solid set of KPIs
• Take back control of your performance and understand what drives improvements and what might be holding you back from achieving your full potential
• Level-up your data skills so you can move up the career ladder
Start getting your business back on track with a set of KPIs that will increase productivity, growth and turnover and transform your organisation TODAY!
Full Course Contents
1. Introduction to Key Performance Indicators
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Benzo’s Ice Cream – KPI Course Overview
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Welcome
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The Green Mayor Joke – Part 1
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The Green Mayor Joke – Part 2
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The Journey
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Who uses Performance Metrics?
2. Who uses KPIs?
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What are KPIs?
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Do we really need KPIs?
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Why do we need KPIs?
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Mission, Vision, Strategy, Goals
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Example
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Hierarchy of KPIs
3. Business Performance Management
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Business Performance – Introduction
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Business Perspective – Metrics
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Operations Perspective – Metrics
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Operations Perspective – Examples
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Metrics vs KPIs
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Objectives & Key Results (OKR)
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Progress, Plans, Problems (PPP)
4. Choosing and Evaluating Metrics
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Choosing and Evaluating Metrics – Introduction
-
Good Metrics
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Bad Metrics
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The Cobra Effect
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Dysfunctional Behaviours
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Sub part Optimization ≠ System Optimization – Part 1
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Sub part Optimization ≠ System Optimization – Part 2
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Evaluating Metrics
-
KPIs aren’t everything
-
Important Concepts – Introduction
-
Leading vs Lagging KPIs
-
Integrated / Complementary Metrics
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Balanced Scorecards
5. Implementation
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Implementing KPIs – Introduction
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Start with what you can control
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Objection Handling
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Objection Handling – The “Real” Objections
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Visibility of KPIs
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Telling a story (with KPIs)
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Telling a story (with KPIs) – Top Tips
6. Presentation of KPIs
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Presenting KPIs – Introduction
-
Charts and Graphs
-
Line, Bar, Hybrid & Scatter Charts
-
Waterfall & Pie Charts
-
Histogram, Tables and Gauges
-
Presenting Data – Key Points
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Reviewing Examples – Charts and Graphs Presentation
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Infographics – Introduction
-
Infographics – Evaluating Examples
-
Dashboards – Introduction
-
Dashboards – Evaluating Examples
7. Conclusion
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Wrap Up
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Conclusion
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How to Get your Certificate
Course Curriculum
Chapter 1: Introduction to Key Performance Indicators
Lecture 1: Benzo’s Ice Cream – KPI Course Overview
Lecture 2: Welcome
Lecture 3: The Green Mayor Joke – Part 1
Lecture 4: The Green Mayor Joke – Part 2
Lecture 5: Much Obliged!
Lecture 6: The Journey
Lecture 7: Who Uses Performance Metrics?
Chapter 2: Who uses KPIs?
Lecture 1: What are KPIs?
Lecture 2: Do We Really Need KPIs?
Lecture 3: Why Do We Need KPIs?
Lecture 4: Mission, Vision, Strategy, Goals
Lecture 5: Example
Lecture 6: Hierarchy of KPIs
Chapter 3: Business Performance Management
Lecture 1: Business Performance – Introduction
Lecture 2: Business Perspective – Metrics
Lecture 3: Operations Perspective – Metrics
Lecture 4: Operations Perspective – Examples
Lecture 5: Metrics vs KPIs
Lecture 6: Objectives & Key Results (OKR)
Lecture 7: Progress, Plans, Problems (PPP)
Chapter 4: Choosing and Evaluating Metrics
Lecture 1: Choosing and Evaluating Metrics – Introduction
Lecture 2: Good Metrics
Lecture 3: Bad Metrics
Lecture 4: The Cobra Effect
Lecture 5: Dysfunctional Behaviours
Lecture 6: Sub part Optimization ≠ System Optimization – Part 1
Lecture 7: Sub part Optimization ≠ System Optimization – Part 2
Lecture 8: Evaluating Metrics
Lecture 9: KPIs aren’t everything
Chapter 5: Quiz 1
Chapter 6: Important Concepts
Lecture 1: Important Concepts – Introduction
Lecture 2: Leading vs Lagging KPIs
Lecture 3: Integrated / Complementary Metrics
Lecture 4: Balanced Scorecards
Chapter 7: Implementation
Lecture 1: Implementing KPIs – Introduction
Lecture 2: Start With What You Can Control
Lecture 3: Objection Handling
Lecture 4: Objection Handling – The “Real” Objections
Lecture 5: Visibility of KPIs
Lecture 6: Telling a story (with KPIs)
Lecture 7: Telling a story (with KPIs) – Top Tips
Chapter 8: Presentation of KPIs
Lecture 1: Presenting KPIs – Introduction
Lecture 2: Charts and Graphs
Lecture 3: Line, Bar, Hybrid & Scatter Charts
Lecture 4: Waterfall & Pie Charts
Lecture 5: Histogram, Tables and Gauges
Lecture 6: Presenting Data – Key Points
Lecture 7: Reviewing Examples – Charts and Graphs Presentation
Lecture 8: Infographics – Introduction
Lecture 9: Infographics – Evaluating Examples
Lecture 10: Dashboards – Introduction
Lecture 11: Dashboards – Evaluating Examples
Chapter 9: Quiz 2
Chapter 10: Conclusion & Congratulations
Lecture 1: Wrap Up
Lecture 2: Conclusion
Chapter 11: Bonus and Appendix
Lecture 1: Extra Content – 2 Foundations of Operations Improvement
Lecture 2: Your Certificate – How to Download, Modify & Share it – Udemy
Lecture 3: What's Next? – Further Reading
Lecture 4: Bonus Lecture – My Other Courses & Connection – Udemy
Instructors
-
Laurence Gartside
Management Consultant and Coach -
Rowtons Training
Level-Up Your Business Operations Fundamentals!
Rating Distribution
- 1 stars: 3 votes
- 2 stars: 16 votes
- 3 stars: 56 votes
- 4 stars: 175 votes
- 5 stars: 334 votes
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