KPIs: Key Performance Indicators Explained

Join this course and master the basic concepts of KPIs, key performance indicators!

What you will learn:

– What are key performance indicators / KPIs

– How to define good KPIs

– How to select KPIs for your strategic goals

– Different types of indicators / metrics (e.g., leading / lagging, efficiency / effectiveness, input / process / output / outcome)

– How to set up a KPI library (Excel template included)

By the end of this course, you will get familiar with key terminologies related to KPIs and will be able to define key performance indicators for your team or company.

This is a summary course created from my knowledge gained during my 7+ years of experience working with Balanced Scorecards and KPIs. I have helped over 85 companies in various industries with defining their KPIs and performance management processes. This course is covering the key points for you to get started.

Sign up to this course to get accessto:

· Course video lectures explaining key concepts

· Downloadable Excel KPI Tracker / Scorecard Template

· Course workbook with short exercises from video lectures & optional assignments

· Quiz to check your knowledge and to make it more fun 🙂

· Email support & course Q&A forum – an opportunity to link with fellow professionals

· 30-day money-back guarantee

About me, the instructor of this course:

Hi, I am Katalin and I am the instructor in this course. I am an experienced strategy and performance management professional with 15+ years of private and public sector experience and a Balanced Scorecard-certified “KPI guru” (as they called me at my previous workplace). 🙂 I love to pass my knowledge on to others as I believe that being able to use a Balanced Scorecard and KPIs are essential skills for anyone who wants to focus on data that matters most. Being able to identify key performance indicators is crucial in today’s state of continuous data overload.

So if you are in, sign up to the course, grab a coffee or lunch, and let’s get started!

Best wishes,

Katalin (Balanced Scorecard-certified performance manager & KPI coach, currently working as business process manager for a sustainable logistics company)

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!