Lean Problem-Solving for Team Members and Leaders

Lean Problem-Solving for Team Members and Leaders, available at $74.99, has an average rating of 4.49, with 29 lectures, 6 quizzes, based on 15357 reviews, and has 35857 subscribers.

You will learn about You will develop the attitudes and habits of team problem-solving that produce performance improvement. You will learn three models of problem-solving associated with Toyota Production System or "lean management." You will learn and apply a simple and direct approach to root cause analysis and situation analysis. You will develop and practice the skills of brainstorming and consensus reaching. You will practice a simple and effective model of action planning and follow through that is critical to achieving results. This course is ideal for individuals who are Any manager, team leader, or team member wishing to develop the critical skills of improving performance. or Anyone engaged in lean management or continuous improvement. It is particularly useful for Any manager, team leader, or team member wishing to develop the critical skills of improving performance. or Anyone engaged in lean management or continuous improvement.

Enroll now: Lean Problem-Solving for Team Members and Leaders

Summary

Title: Lean Problem-Solving for Team Members and Leaders

Price: $74.99

Average Rating: 4.49

Number of Lectures: 29

Number of Quizzes: 6

Number of Published Lectures: 29

Number of Published Quizzes: 6

Number of Curriculum Items: 35

Number of Published Curriculum Objects: 35

Original Price: $89.99

Quality Status: approved

Status: Live

What You Will Learn

You will develop the attitudes and habits of team problem-solving that produce performance improvement.
You will learn three models of problem-solving associated with Toyota Production System or "lean management."
You will learn and apply a simple and direct approach to root cause analysis and situation analysis.
You will develop and practice the skills of brainstorming and consensus reaching.
You will practice a simple and effective model of action planning and follow through that is critical to achieving results.

Who Should Attend

Any manager, team leader, or team member wishing to develop the critical skills of improving performance.
Anyone engaged in lean management or continuous improvement.

Target Audiences

Any manager, team leader, or team member wishing to develop the critical skills of improving performance.
Anyone engaged in lean management or continuous improvement.

Your personal success depends on your ability to lead teams! High performing team leaders are promoted and are successful entrepreneurs. Leading teams is the critical competence for leaders at all levels today. And, problem-solving is the basic methodology that drives improvement by teams and lean organizations. This short course provides the basic skills and philosophy of effective problem solving. It is based on 45 years of experience developing teams and implementing lean management or Toyota Production System. I recommend that you go through the course with your team so that you can together practice each of the methods in your real work setting. This is not an “academic” course, but rather it is based on working in manufacturing, healthcare and other industries with hundreds of teams tackling real world problem and engaging in continuous improvement.

Toyota Production System, or lean management and culture, are based on the practice of continuous improvement through problem solving. This lectures reviews the basic principles of lean that apply to problem solving.

The principles of lean that are important to how we solve problems include the following:

Respect for People
Continuous Improvement
Going to Where the Work Get’s Done – the Gemba
Know the Facts – Graphing the Data and Understanding Trends
Applying the Scientific Method of Experimentation

The course covers the following:

The Lean philosophy of problem-solving and continuous improvement.

Healthy attitudes toward problem solving.

Simple situation analysis.

Root cause analysis – the “five why’s?”

Brainstorming causes of problems.

The PDCA problem solving model.

The A3 problem solving model.

The skill of brainstorming.

Pareto or the 80/20 rule.

Action-Planning and follow-up

Course Curriculum

Chapter 1: Introductions

Lecture 1: Introduction to Team Problem-Solving

Lecture 2: What Will Be Covered

Lecture 3: How to Get the Most From this Course

Chapter 2: Principles and Attitudes of Problem Solving

Lecture 1: Lean Principles for Problem-Solving

Lecture 2: Practice Exercise – Principles of Problem Solving

Chapter 3: Learning to Think Together – Brainstorming Skills

Lecture 1: Why Brainstorming

Lecture 2: Brainstorming Skills

Lecture 3: The Fishbone or Cause-and-Effect Diagram

Lecture 4: The Affinity Diagram

Lecture 5: Pareto Analysis

Lecture 6: Practice Exercise – Brainstorming

Chapter 4: Root Cause Analysis

Lecture 1: Simple Situation Analysis

Lecture 2: Root Cause or The Five Why's?

Chapter 5: The Problem-Solving Models

Lecture 1: Introduction to PDCA Problem Solving

Lecture 2: The Plan Phase: The Toyota Business Practice

Lecture 3: The Do and Check Phase

Lecture 4: The Act Phase: Standardizing Success

Lecture 5: Practice Exercise – PDCA

Lecture 6: Introduction to A3 Thinking

Lecture 7: The Steps of A3 Problem Solving

Lecture 8: Practice Exercise – A3

Chapter 6: Analyzing and Improving Human Performance

Lecture 1: Analyzing Human Performance

Lecture 2: The Hierarchy of Motivation

Lecture 3: The System and It's Impact of Human Behavior

Lecture 4: Situational Motivation

Lecture 5: Practical Applications of the Behavioral System

Lecture 6: Practical Applications to Change Individual Behavior

Lecture 7: Practice Exercise – Solving Human Performance Problems

Chapter 7: Bonus Lecture – Some Additional Resources

Lecture 1: Bonus Lecture – Some Additional Resources

Instructors

Lawrence M. Miller, Institute for Leadership Excellence
Best Selling Instructor, Author & Leadership Coach

Rating Distribution

1 stars: 87 votes
2 stars: 129 votes
3 stars: 1328 votes
4 stars: 5444 votes
5 stars: 8369 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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