Learn Dental Front Desk Management

Learn Dental Front Desk Management is a powerful yet simple course for all dental office team members.  For those who are just beginning in dental administration, dental assistants who help out at the front desk, dental office and practice managers, and dentists as well.   Everyone on the team benefits from some basic knowledge and skill in the business arena.   This course will definitely boost your confidence, knowledge, and skills in business.

Dental Office Customer Serviceis the most neglected area of dental office training.   However, you’ll find the very first lecture of this course highlights the importance of dental office customer service.  And you’ll see just how simple it can be to make this part of every patient interaction each and every day.   You’ll enjoy your patients, your team, and your dental office day so much more!

Dental Office Phone Managementis the second most forgotten piece of dental office training.  Yet, almost all of our patients are scheduling their dental appointments via our office phones.  So, wouldn’t it make sense to bring this to the forefront of our dental practice training?   And to be sure all dental office team members can shine here!   You’ll find how to best answer and greet patients, how to use the “please hold” phrase well, and what our most important dental patient conversation is here.

Dental Office Hygiene Schedulesare the most fluid schedules in our dental practices.   We must be flexible and learn how to put this flexibility to good use and keep our hygiene schedules fully booked each day.   With strong communication skills and a reschedule policy, we can begin this journey.   And then cement it with our short-notice call list.   I’ll get you on your way in this course.

Dental Office Restorative Schedulesare the main production tools in dentistry.   With better dental financial presentations and block schedule templates that suit our practice needs, we are better equipped to reach production goals each week, each month, and each year.   I’ll show you how to build the schedule templates and then equip you to schedule patients well.

Dental Office Accounts Receivablesare the total amount of outstanding monies owed the dental practice.   We want our dental office collection rate at 100%.   I’ll show you how simple it really is to be there and stay there.   And it’s truly possible.  I promise!   But there are a few things you will need to do consistently.   And discipline in this area as well as accuracy are requirements. 

Weekly Management Systemsare my very own design.   And I share them here with you because they work so amazingly well!   I’ve even included an e-book with a workbook for you to customize your very own Weekly Management Systems.

Bonus Resource Itemsare included in this course as well as downloads:

1.  Dental Office Reception Manual

2. Dental Office Phone Scripts e-Book

3. Telephone Tips For The Dental Team e-Book

4. Hygiene Coordinator’s Manual

5. Hygiene Schedule Management e-Book

6. Dental Restorative Schedule Management e-Book

7. Dental Block Scheduling Guide

8. Dental Accounts Receivable Made Simple e-Book

9. Weekly Management Systems Workbook

10. Dental Front Desk Daily Checklist

11. Fill Hygiene ASAP Checklist.

And so much more!!!  

Enroll Today!

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!