Learning Needs Analysis: Practitioner Program

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction to the Course

Lecture 2: Know your Instructor

Chapter 2: What is Learning Needs Analysis?

Lecture 1: Introduction to Learning Needs Analysis

Lecture 2: Importance and Benefits

Lecture 3: Five Types of Approaches to LNA

Lecture 4: Common LNA Challenges and How to Address them

Lecture 5: Training Needs Analysis vs Learning Needs Analysis

Lecture 6: Practice Exercise: Task 1

Chapter 3: Purpose, Objectives and Process of LNA

Lecture 1: Purpose of LNA

Lecture 2: Return on Learning Investment and LNA

Lecture 3: Setting Goals of LNA

Lecture 4: The LNA Process

Lecture 5: What is measured in LNA?

Lecture 6: Practice Exercise: Task 2

Chapter 4: Levels and Categorisation of Analysis

Lecture 1: Levels: Organisational, Functional, Individual

Lecture 2: Needs Categorisation based on Business Goals and Objectives

Lecture 3: Topline and Bottomline

Lecture 4: Leadership Development

Lecture 5: Innovation and R&D

Lecture 6: Compliance and Legal

Lecture 7: Fundamental / Other

Lecture 8: Practice Exercise: Task 3

Chapter 5: The Key Stakeholders for successful LNA

Lecture 1: Organisational level stakeholders

Lecture 2: Functional level stakeholders

Lecture 3: Individuals as stakeholders

Lecture 4: Why communicate with people at different levels?

Lecture 5: Practice Exercise: Task 4

Chapter 6: Types of Data for LNA

Lecture 1: Primary Data

Lecture 2: Secondary Data

Lecture 3: Quantitative Data

Lecture 4: Qualitative Data

Lecture 5: Practice Exercise: Task 5

Chapter 7: Collecting Primary Data for LNA

Lecture 1: The Consulting Approach – Asking the Right Questions

Lecture 2: Interviewing Organisation level stakeholders and Questions to Ask

Lecture 3: Interviewing Functional level stakeholders and Questions to Ask

Lecture 4: Interviewing Individual employees and Questions to Ask

Lecture 5: Facilitating Focus Groups – part 1

Lecture 6: Facilitating Focus Groups – part 2

Lecture 7: Example of Focus Group Application in LNA

Lecture 8: Surveys using Questionnaires

Lecture 9: Practice Exercise: Task 6

Chapter 8: Collecting Secondary Data for LNA

Lecture 1: Secondary Data Sources – part 1

Lecture 2: Secondary Data Sources – part 2

Lecture 3: Practice Exercise: Task 7

Chapter 9: Data Analysis in LNA

Lecture 1: Quantitative Analysis

Lecture 2: Example of Quantitative Analysis – part 1

Lecture 3: Example of Quantitative Analysis – part 2

Lecture 4: Qualitative Analysis Approach

Lecture 5: Example of Qualitative Analysis – part 1

Lecture 6: Example of Qualitative Analysis – part 2

Lecture 7: Representing Data in Reports and Presentations

Lecture 8: Practice Exercise: Task 8

Chapter 10: Important Tools and Techniques

Lecture 1: Important Considerations

Lecture 2: Performance Analysis Quadrant

Lecture 3: Skills Matrix and Competency Matrix

Lecture 4: SWOT

Lecture 5: PESTLE

Lecture 6: PRIMO-F

Lecture 7: Decision-making on Learning Methodology

Lecture 8: Learning Methodologies for Individual Learning

Lecture 9: Learning Methodologies for Group Learning

Lecture 10: Practice Exercise: Task 9

Chapter 11: The LNA Report

Lecture 1: The LNA Report Structure

Lecture 2: LNA and Learning Analytics

Lecture 3: LNA and ROI Measurement

Lecture 4: Example of LNA Report

Lecture 5: Practice Exercise: Task 10

Chapter 12: Concluding Words

Lecture 1: Congratulations on completing the LNA course

Lecture 2: BONUS: Continue your Learning Journey