Managing Generational Conflict

Managing Generational Conflict, available at $69.99, has an average rating of 4.46, with 26 lectures, based on 1332 reviews, and has 4487 subscribers.

You will learn about Upon completing this course, you will be able to: Create a culture of greater inclusion and collaboration across different generations Decrease workplace conflict and increase employee engagement and productivity Implement effective strategies for recruitment, retention, rewards, and incentives Make and instant and lasting connection with customers of different generations Improve customer service and turn customers into raving fans Increase market share by designing products and services that speak to customer values Define the 6 Value Populations and the 9 core values and 12 workplace attributes associated with each one Explain the generational shift occurring from an in-dependent to inter-dependent cultural model This course is ideal for individuals who are MARKETERS – powerfully connect with target markets by speaking to core values and turn customers into raving fans or MANAGERS – reduce conflict and connect easily with employees of different generations or INDIVIDUAL CONTRIBUTORS – communicate better with your manager and co-workers so you can be more productive and get better raises and performance reviews or INDEPENDENT PROFESSIONALS (real estate agents, financial planners, etc.) – strengthen relationships with current clients, attract new ones more effectively, and improve loyalty and referrals or ANYONE – better understand yourself and others from different generations so you can reduce the conflict and improve the relationships in your life It is particularly useful for MARKETERS – powerfully connect with target markets by speaking to core values and turn customers into raving fans or MANAGERS – reduce conflict and connect easily with employees of different generations or INDIVIDUAL CONTRIBUTORS – communicate better with your manager and co-workers so you can be more productive and get better raises and performance reviews or INDEPENDENT PROFESSIONALS (real estate agents, financial planners, etc.) – strengthen relationships with current clients, attract new ones more effectively, and improve loyalty and referrals or ANYONE – better understand yourself and others from different generations so you can reduce the conflict and improve the relationships in your life.

Enroll now: Managing Generational Conflict

Summary

Title: Managing Generational Conflict

Price: $69.99

Average Rating: 4.46

Number of Lectures: 26

Number of Published Lectures: 26

Number of Curriculum Items: 26

Number of Published Curriculum Objects: 26

Original Price: $89.99

Quality Status: approved

Status: Live

What You Will Learn

Upon completing this course, you will be able to:
Create a culture of greater inclusion and collaboration across different generations
Decrease workplace conflict and increase employee engagement and productivity
Implement effective strategies for recruitment, retention, rewards, and incentives
Make and instant and lasting connection with customers of different generations
Improve customer service and turn customers into raving fans
Increase market share by designing products and services that speak to customer values
Define the 6 Value Populations and the 9 core values and 12 workplace attributes associated with each one
Explain the generational shift occurring from an in-dependent to inter-dependent cultural model

Who Should Attend

MARKETERS – powerfully connect with target markets by speaking to core values and turn customers into raving fans
MANAGERS – reduce conflict and connect easily with employees of different generations
INDIVIDUAL CONTRIBUTORS – communicate better with your manager and co-workers so you can be more productive and get better raises and performance reviews
INDEPENDENT PROFESSIONALS (real estate agents, financial planners, etc.) – strengthen relationships with current clients, attract new ones more effectively, and improve loyalty and referrals
ANYONE – better understand yourself and others from different generations so you can reduce the conflict and improve the relationships in your life

Target Audiences

MARKETERS – powerfully connect with target markets by speaking to core values and turn customers into raving fans
MANAGERS – reduce conflict and connect easily with employees of different generations
INDIVIDUAL CONTRIBUTORS – communicate better with your manager and co-workers so you can be more productive and get better raises and performance reviews
INDEPENDENT PROFESSIONALS (real estate agents, financial planners, etc.) – strengthen relationships with current clients, attract new ones more effectively, and improve loyalty and referrals
ANYONE – better understand yourself and others from different generations so you can reduce the conflict and improve the relationships in your life

Would you like to reduce the conflict and improve the relationships in your personal and professional life? This course can help you do that by revealing a major hidden cause behind a lot of the conflicts and miscommunication we all face—generational differences.

You might be familiar with the traditional approach to generations, like Baby Boomers, Gen X, Gen Y, etc., but in this course you’ll learn why the traditional approach to generations is flawed and discover a new and powerful approach that makes much more sense. You’ll probably even learn that you’re part of a generation, or “Value Population,” you’ve probably never even heard of before, such as the Performers, the Techticians, the Believers, etc.

What’s more, you’ll see how you and people of different generations in your life grew up in very different times and have very different values and perspectives on life. It’s as if you come from very different worlds. To bridge this gap, you’ll gain powerful tools to help you communicate and get along with them better, both at work and at home.

At work, this knowledge can help you in areas such as:

Sales and Marketing—to better communicate and connect with customers

Management—to better lead employees of different generations

Human Resources—to better attract, engage, and retain employees

Continuous Improvement—to improve collaboration, productivity, and innovation

At home, this knowledge can help you improve relationships with:

Yourself—it’s a powerful tool for self-discovery and personal growth

Your Kids, Parents, Spouse, Friends, Neighbors, etc.

Basically Anyone—who was born in America and is of a different generation

Here’s what a few people who have taken this course had to say about it:

“I’ve been using the Near Bridge generational concepts for the last few years, personally and professionally. They have been invaluable tools to help me understand my clients and my two sons – who are both in different Value Populations. I only wish I’d had this knowledge when my parents were alive…it explains so much and would have led us to a much richer understanding and relationship.”

—Bill Hertan, founder, TRI Partners, Inc.

“A wealth of information presented in a dynamic, interactive way. Get ready to be engaged and informed!”

—Aurora Realin, manager, Florida Hospital

To help you get started, the first 8 lectures are offered for free so you can learn how this powerful approach can change your life.

Course Curriculum

Chapter 1: The Power of Generational Values

Lecture 1: How This Course Can Help You!

Lecture 2: Generations in Conflict

Lecture 3: What are Values?

Lecture 4: Traits, Values, & Beliefs Exercise

Lecture 5: Discovering Your Personal Values

Chapter 2: Meet the Value Populations

Lecture 1: Who are the Value Populations

Chapter 3: The Patriots: Born 1920 – 1937

Lecture 1: The Patriots' History

Lecture 2: The Patriots' Values

Lecture 3: The Patriots Attributes Exercise

Chapter 4: The Performers: Born 1938 – 1957

Lecture 1: The Performers' History

Lecture 2: The Performers' Values

Lecture 3: The Performers Attributes Exercise

Chapter 5: The Techticians: Born 1958 – 1971

Lecture 1: The Techticians' History

Lecture 2: The Techticians' Values

Lecture 3: The Techticians Attributes Exercise

Chapter 6: The Believers: Born 1972 – 1983

Lecture 1: The Believers' History

Lecture 2: The Believers' Values

Lecture 3: The Believers Attributes Exercise

Chapter 7: The Transformers: Born 1984 – 1995

Lecture 1: The Transformers' History

Lecture 2: The Transformers' Values

Lecture 3: The Transformers Attributes Exercise

Chapter 8: The Owls: Born 1996 – 2007

Lecture 1: The Owls' History

Lecture 2: The Owls' Values

Lecture 3: The Owls Attributes Exercise

Chapter 9: Bringing It All Together

Lecture 1: Commonalities and What's Next

Chapter 10: Conclusion

Lecture 1: Personal Conclusion by Ken

Instructors

Ken Beller
President of Near Bridge, Inc.

Rating Distribution

1 stars: 12 votes
2 stars: 17 votes
3 stars: 149 votes
4 stars: 489 votes
5 stars: 665 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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