Master Customer & User Interviews | GRAMS Certification
Master Customer & User Interviews | GRAMS Certification, available at $19.99, has an average rating of 4.55, with 15 lectures, based on 109 reviews, and has 1414 subscribers.
You will learn about Be more confident in your interviews Know what to ask and lead the interview better Establish rapport quickly with the customer Get more insights in less time and effort Use the GRAMS Certification to advance your career or to get a new job. You can also use the GRAMS framework to help you build your Personas. You can also use the framework with senior stakeholders for Scoping This course is ideal for individuals who are Professionals in Design, Sales and Marketing who are seeking to uncover unique insights through meaningful customer conversations or Those wishing to become GRAMS Certified. It is particularly useful for Professionals in Design, Sales and Marketing who are seeking to uncover unique insights through meaningful customer conversations or Those wishing to become GRAMS Certified.
Enroll now: Master Customer & User Interviews | GRAMS Certification
Summary
Title: Master Customer & User Interviews | GRAMS Certification
Price: $19.99
Average Rating: 4.55
Number of Lectures: 15
Number of Published Lectures: 15
Number of Curriculum Items: 16
Number of Published Curriculum Objects: 16
Original Price: $139.99
Quality Status: approved
Status: Live
What You Will Learn
- Be more confident in your interviews
- Know what to ask and lead the interview better
- Establish rapport quickly with the customer
- Get more insights in less time and effort
- Use the GRAMS Certification to advance your career or to get a new job.
- You can also use the GRAMS framework to help you build your Personas.
- You can also use the framework with senior stakeholders for Scoping
Who Should Attend
- Professionals in Design, Sales and Marketing who are seeking to uncover unique insights through meaningful customer conversations
- Those wishing to become GRAMS Certified.
Target Audiences
- Professionals in Design, Sales and Marketing who are seeking to uncover unique insights through meaningful customer conversations
- Those wishing to become GRAMS Certified.
Unearth the Enigma of Consumer Needs.
In the realm of design, sales, and marketing, the pursuit of unearthing latent consumer needs and outpacing market trends is of paramount importance. Join me on a transformative journey through my course, where you’ll gain invaluable insights to propel your success in these professional domains.
The GRAMS framework has become the coveted secret of leading innovation consultancies, granting them unique nocturnal visions of their customers and an unparalleled edge in the ever-shifting market. In a mere 2 hours, you too can possess this knowledge.
Testimonials from industry titans bear testament to the GRAMS Framework’s effectiveness:
“His unparalleled talent for uncovering latent consumer needs and decoding market trends is simply remarkable.”
Jeff C, Founding Partner, Limestone Capital AG
“In the realm of Growth Hacking, understanding the underlying WHY of user behaviour is the key and the GRAMS method expedites our journey to that revelation.”
Barry W, Digital Marketing Consultant and Growth Hacker
Master the Art of Customer Conversations
Are you prepared to delve deep into the minds of your customers, unveiling profound insights that pave the way for superior product development and unwavering brand loyalty? Our course equips you with a simple, flexible, and robust framework that delivers tangible results.
Invest a mere 2 hours of your precious time and unlock the following:
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Unveil the pivotal duo of questions to pose to clients, customers, and users, unearthing their innermost motivations and behavioural nuances.
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Embark on a multidimensional odyssey, grasping the surface-level actions and the profound WHYs that propel your users.
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Exhume precious insights that elude traditional research methods like focus groups and surveys, unveiling hidden truths.
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Leave your customers not just satisfied, but grateful for the engagement, forging an indelible bond with your brand.
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Elevate your confidence and skill set, establishing yourself and your organization as an unstoppable force, standing head and shoulders above the competition.
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Decipher the four essential ingredients that underlie every consumer experience.
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Learn from someone with over 25years of experience.
Your coach, Gary van Broekhoven, is an award-winning designer, consumer psychologist and university lecturer. With a vast portfolio of over 200+ projects across diverse sectors, including illustrious names like NASA, American Express, and Disney, Gary brings a wealth of experience to the table. The GRAMS Method, which he has disseminated in prestigious academic institutions, has been hailed as a true game changer by countless clients, agencies, and students.
Course Highlights and Advantages
A concise, laser-focused course that emphasizes practical application
Complimentary downloadable template to optimize your interactions with customers
Unconditional Money Back Guarantee, no inquiries made (and the template is yours to keep)
Lifetime access to the course, ensuring convenient revisits whenever the need arises
Check out the testimonials from other students who have taken one of the highest-ranked courses on Udemy.
Don’t Settle for Lackluster Research Skills
Are you genuinely content with your existing research prowess? Do you truly believe you comprehend your customers better than your rivals? Elevate your capabilities and surge ahead of the pack with the GRAMS Framework.
Enroll today and witness immediate change, as your professional journey takes on a whole new dimension.
Copyright 2023 Gary van Broekhoven. All rights reserved.
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction
Lecture 2: Quick Demo
Lecture 3: G is for…
Lecture 4: R is for…
Lecture 5: A is for…
Lecture 6: M is for…
Lecture 7: Why you shouldn't ask WHY and WHAT is the answer?
Lecture 8: S is for…
Lecture 9: Who to interview
Lecture 10: Demonstration PT1
Lecture 11: Demonstration PT2
Lecture 12: Decoding the interview
Lecture 13: Empathy
Lecture 14: Rapport
Lecture 15: Closing tips and recommendations
Instructors
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Gary Broekhoven
Gain unique insights and opportunities from your customers.
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 9 votes
- 4 stars: 42 votes
- 5 stars: 58 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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