Mastering Difficult Conversations – A Manager's Guide

Mastering Difficult Conversations – A Manager's Guide, available at $19.99, with 14 lectures, and has 1 subscribers.

You will learn about Learn to handle tough workplace conversations with grace. Develop strategies for firing, tears, and team goals. Identify leadership principles and work with people leaders to build skills, advance careers, and achieve goals. Develop career conversation framework, give feedback, and guidance to help employees create a development plan. Master maintaining a positive and productive work environment. Control tone, ask specific questions, and take ownership. This course is ideal for individuals who are Ideal for managers, supervisors, and team leaders or HR professionals seeking to improve communication skills can also benefit or Suitable for aspiring leaders and those transitioning into management roles It is particularly useful for Ideal for managers, supervisors, and team leaders or HR professionals seeking to improve communication skills can also benefit or Suitable for aspiring leaders and those transitioning into management roles.

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Summary

Title: Mastering Difficult Conversations – A Manager's Guide

Price: $19.99

Number of Lectures: 14

Number of Published Lectures: 14

Number of Curriculum Items: 14

Number of Published Curriculum Objects: 14

Original Price: $199.99

Quality Status: approved

Status: Live

What You Will Learn

Learn to handle tough workplace conversations with grace. Develop strategies for firing, tears, and team goals.
Identify leadership principles and work with people leaders to build skills, advance careers, and achieve goals.
Develop career conversation framework, give feedback, and guidance to help employees create a development plan.
Master maintaining a positive and productive work environment. Control tone, ask specific questions, and take ownership.

Who Should Attend

Ideal for managers, supervisors, and team leaders
HR professionals seeking to improve communication skills can also benefit
Suitable for aspiring leaders and those transitioning into management roles

Target Audiences

Ideal for managers, supervisors, and team leaders
HR professionals seeking to improve communication skills can also benefit
Suitable for aspiring leaders and those transitioning into management roles

Are you a manager or leader who struggles with handling difficult conversations in the workplace? Whether you need to fire someone, deal with emotional team members, or outline goals and expectations, having effective communication skills is essential. In this course, Hamza Hasan will teach you practical strategies for handling tough conversations with grace and confidence.

The course will cover a range of important topics such as delivering constructive feedback to employees, increasing key metrics, and setting performance goals. You will also learn how to navigate challenging situations such as layoffs and career advancement conversations. Through real-life examples and hands-on exercises, you will gain the skills needed to maintain a positive and productive work environment, build strong relationships with team members, and take full ownership of the areas you need to fix.

The course will provide you with actionable tips and techniques for keeping your tone under control, asking specific questions to get to the root of the problem, and proactively coaching employees to help them advance their careers. You will also learn about the concept of layering, and how to frame it in a positive way to benefit your team.

By the end of this course, you will have the skills and confidence to handle difficult conversations with ease and communicate effectively in the workplace. Whether you’re a seasoned manager or just starting out in your leadership journey, this course is a must-have for anyone who wants to master the art of handling difficult conversations.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Scripts to make hard conversations easier Part 1

Lecture 3: Scripts to make hard conversations easier Part 2

Chapter 2: Scripts for Parting Ways

Lecture 1: Why letting go of someone is so difficult?

Lecture 2: Scripts to terminate someone

Lecture 3: Script of the conversation before you terminate someone

Lecture 4: Script to lay someone off with compassion

Chapter 3: Scripts to Give Feedback

Lecture 1: Why is it important to give feedback?

Lecture 2: Script for positive feedback

Lecture 3: Script for direct, diplomatic, difficult feedback

Chapter 4: Scripts for Delicate Conversations

Lecture 1: Why have delicate conversations ?

Lecture 2: Script to tell someone they'll have a new boss

Lecture 3: Script for when an employee cries or gets defensive

Lecture 4: Script for when someone didn't get the promotion

Instructors

Hamza Hasan
Unlock Your Leadership Potential with Expert Coaching

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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