Mastering ISO/IEC 17025: 2017 and Certified Internal Auditor

Course Curriculum

Chapter 1: Introduction, content and general information

Lecture 1: Introduction and content

Lecture 2: What is quality management system (QMS) and QMS audit?

Lecture 3: General information about laboratory accreditation.

Chapter 2: Clauses of ISO/IEC 17025-2017 and Steps for Laboratory accreditation.

Lecture 1: Clauses of ISO/IEC 17025-2017 and Steps for accreditation.

Chapter 3: Clause 4: General requirements.

Lecture 1: 4 General requirements.

Chapter 4: Clause 5: Structural Requirements

Lecture 1: 5 Structural Requirements.

Chapter 5: Clause 6: Resource requirements.

Lecture 1: 6 Resource requirements.

Lecture 2: 6.1 Resource requirements – General.

Lecture 3: 6.2 Resource requirements – Personnel.

Lecture 4: 6.3 Resource requirements – Facility and environmental conditions.

Lecture 5: 6.4 Resource requirements – Equipment.

Lecture 6: 6.5 Resource requirements – Metrological traceability.

Lecture 7: 6.6 Resource requirements – Externally provided products and services.

Chapter 6: Clause 7: Process Requirements

Lecture 1: 7 Process requirements.

Lecture 2: 7.1 Process requirements – Review of request, tender and contract.

Lecture 3: 7.2.1 Process Requirements – Selection and verification of methods.

Lecture 4: 7.2.2 Process Requirements – Validation of methods.

Lecture 5: 7.3 Process Requirements – Sampling.

Lecture 6: 7.4 Resource Requirements – Handling of test or calibration items.

Lecture 7: 7.5 Process Requirements – Technical records.

Lecture 8: 7.6 Process Requirements – Evaluation of measurement uncertainty..

Lecture 9: 7.7 Process Requirements – Ensuring validity of results.

Lecture 10: 7.8 Process Requirements – Reporting of results.

Lecture 11: 7.9 Process Requirements – Complaints.

Lecture 12: 7.10 Process Requirements – Non-conforming work.

Lecture 13: 7.11 Process Requirements – Control of data and information management.

Chapter 7: Clause 8: Management system requirements.

Lecture 1: 8.1 Management System Requirements – General.

Lecture 2: 8.2 Option-A – Management system documentation.

Lecture 3: 8.3 Option-A – Control of management system documents.

Lecture 4: 8.4 Option-A – Control of records.

Lecture 5: 8.5 Option-A – Actions to address risk and opportunities.

Lecture 6: 8.6 Option-A – Improvement.

Lecture 7: 8.7 Option-A – Corrective action.

Lecture 8: 8.8 Internal audit.

Lecture 9: 8.9 Management review.

Chapter 8: Risk and opportunity assessment

Lecture 1: Risk and opportunity assessment

Chapter 9: QMS Audit Guideline (ISO 19011-2018)

Lecture 1: Internal Audit Guideline (ISO 19011: 2018) General understanding of QMS audit

Lecture 2: Internal Audit Guideline (ISO 19011) Phase-1: Audit planning and preparation

Lecture 3: Internal Audit Guideline (ISO 19011) Phase-2: Performing the audit

Lecture 4: Internal Audit Guideline (ISO 19011) Phase-3: Reporting of audit

Lecture 5: Internal Audit Guideline, Phase-4: Correction, corrective action and follow up

Chapter 10: Documentation of Quality Manual and Quality System Procedure

Lecture 1: Documentation of Quality Manual and Quality System Procedure

Chapter 11: Specific requirements of Accreditation Agency.

Lecture 1: Specific requirements of Accreditation Agency.

Lecture 2: 1. GENERAL REQUIREMENTS of accreditation.

Lecture 3: 2. The CONTRACT document that is signed off by laboratory.

Lecture 4: 3. Use of SYMBOL in reports of the laboratory and in the publicity documents.

Lecture 5: 4. Participation in PROFICIENCY TESTING (PT) & INTER LABORATORY COMPARISON (ILC)

Lecture 6: 5. Traceability to SI unit for equipment and reference material.

Lecture 7: 6. Policy for MEASUREMENT UNCERTAINTY.

Lecture 8: 7. Specific TECHNICAL CRITERIA.

Chapter 12: Summary of the program.

Lecture 1: Summary of the program.

Chapter 13: Guidance for completing the assignment.

Lecture 1: Methodology for completing the assignment.

Chapter 14: Assignment on ISO/IEC 17025-2017 and Internal Audit.

Chapter 15: Supplement Section

Lecture 1: Supplement – 1: Important Records for accredited laboratory

Lecture 2: Supplement – 2: Steps for Implementation or Transition from 2005 version

Lecture 3: Supplement -3: Implementation Methodology for ISO/IEC 17025: 2017