Mastering Key Accounts: Building Relationships & Success
Mastering Key Accounts: Building Relationships & Success, available at $44.99, with 15 lectures.
You will learn about Build and grow strategic partnerships for your business How to Analyse and Select Key Accounts Confidently manage clients in all situations Better understand your customers to ensure a great relationship Choose effective language to use in difficult conversations Confidently manage partner-facing communications Learn how to create compelling value propositions for each account type Learn how to create compelling Value Propositions Learn some tools and processes for executing a successful Key Account Strategy How to develop strategies and tactics to suit each type of account This course is ideal for individuals who are Key Account Managers or Business Development Executives or Sales Professionals or Brand and Marketing Executives or Anyone who is in an interpersonal role and needs to manage relationships with external stakeholders or Anyone who has clients that they need to manage effectively or Anyone who wants tip, tricks and tools to help improve their client handling or Those interested in pursuing a career in account management or key account management It is particularly useful for Key Account Managers or Business Development Executives or Sales Professionals or Brand and Marketing Executives or Anyone who is in an interpersonal role and needs to manage relationships with external stakeholders or Anyone who has clients that they need to manage effectively or Anyone who wants tip, tricks and tools to help improve their client handling or Those interested in pursuing a career in account management or key account management.
Enroll now: Mastering Key Accounts: Building Relationships & Success
Summary
Title: Mastering Key Accounts: Building Relationships & Success
Price: $44.99
Number of Lectures: 15
Number of Published Lectures: 15
Number of Curriculum Items: 15
Number of Published Curriculum Objects: 15
Original Price: $59.99
Quality Status: approved
Status: Live
What You Will Learn
- Build and grow strategic partnerships for your business
- How to Analyse and Select Key Accounts
- Confidently manage clients in all situations
- Better understand your customers to ensure a great relationship
- Choose effective language to use in difficult conversations
- Confidently manage partner-facing communications
- Learn how to create compelling value propositions for each account type
- Learn how to create compelling Value Propositions
- Learn some tools and processes for executing a successful Key Account Strategy
- How to develop strategies and tactics to suit each type of account
Who Should Attend
- Key Account Managers
- Business Development Executives
- Sales Professionals
- Brand and Marketing Executives
- Anyone who is in an interpersonal role and needs to manage relationships with external stakeholders
- Anyone who has clients that they need to manage effectively
- Anyone who wants tip, tricks and tools to help improve their client handling
- Those interested in pursuing a career in account management or key account management
Target Audiences
- Key Account Managers
- Business Development Executives
- Sales Professionals
- Brand and Marketing Executives
- Anyone who is in an interpersonal role and needs to manage relationships with external stakeholders
- Anyone who has clients that they need to manage effectively
- Anyone who wants tip, tricks and tools to help improve their client handling
- Those interested in pursuing a career in account management or key account management
Do you want to unlock the secrets to building thriving key accounts that drive sustainable growth and revenue?
This comprehensive course, “Mastering Key Accounts: Strategies for Success,” equips you with the knowledge and skills to crack the code of key account management, get thriving partnerships that fuel exponential growth and skyrocket revenue. We’ll delve into data-driven insights and proven strategies to cultivate strong client relationships, foster loyalty, and achieve long-term success.
Stop managing, start mastering. We’ll equip you with the tools to:
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Data-Driven Strategies: Learn to leverage data analytics to understand your key accounts’ needs and preferences, predict future behavior, and personalize your approach.
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Building Loyalty & Retention: Master the art of building trust and exceeding client expectations. Discover strategies to create win-win partnerships that foster long-term loyalty and retention.
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Unlocking Revenue Potential: Identify hidden opportunities within your key accounts. We’ll explore effective negotiation techniques and pricing strategies to maximize revenue streams.
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Overcoming Challenges: Navigate complex situations and overcome objections with confidence. Develop effective communication skills to build rapport and ensure clear expectations.
Don’t just manage accounts, dominate them. This course is your key to unlocking the secrets of key account management and propelling your career forward.
Don’t miss this opportunity to unlock the secrets of key account management and get your career to the next level. Enroll today!
Course Curriculum
Chapter 1: Module 1: Introduction, Core principles, Criterias, Benefits
Lecture 1: 1. Understanding the core concepts of KAM
Lecture 2: 2. Identifying key accounts and the criteria for selection
Lecture 3: Benefits of effective KAM for both businesses – yours and your customer's
Lecture 4: Real-world examples of successful KAM strategies
Chapter 2: Module 2: Analysis, Decision making, Win-Win collaborations
Lecture 1: The customer journey and decision-making process
Lecture 2: Conducting basic customer analysis Needs, challenges, and goals
Lecture 3: Effective communication skills for building rapport and trust
Lecture 4: Introduction to building a win-win collaboration with key accounts
Chapter 3: Module 3: SMART, Stategies, CRM, KPI
Lecture 1: Setting SMART goals for key accounts
Lecture 2: Introduction to developing an account plan Strategies and timelines
Lecture 3: Utilizing basic Customer Relationship Management (CRM) tools for KAM
Lecture 4: Introduction to key performance indicators (KPIs) for measuring success
Chapter 4: Module 4: BVP, Approach, Competitive edge
Lecture 1: Identifying basic value propositions for key accounts
Lecture 2: Understanding the importance of a solutions-oriented approach
Lecture 3: Introduction to differentiation strategies for a competitive edge
Instructors
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Svilen Keranov
Renewable Technologies and Marine technology Engineer
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Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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