Mastering Phone Sales
Mastering Phone Sales, available at $44.99, with 8 lectures.
You will learn about The fundamentals of phone sales and how they work. How to prepare an effective sales pitch. Essential pre-call preparation steps. Strategies to handle customer objections and rejections. Up-selling practices to maximize sales. Building rapport and trust with customers. Effective closing techniques to seal the deal. Follow-up strategies to maintain relationships and encourage repeat business. This course is ideal for individuals who are Aspiring Sales Professionals: If you're new to sales and want to build a strong foundation in phone sales techniques, this course will give you the skills and confidence you need to start your career on the right foot. or Current Sales Representatives: Those already working in sales who want to refine their phone sales techniques, improve their closing rates, and learn advanced strategies like up-selling and building rapport will find this course highly beneficial. or Entrepreneurs and Small Business Owners: If you're an entrepreneur or small business owner looking to enhance your sales efforts over the phone, this course will equip you with practical strategies to increase your revenue and customer satisfaction. or Customer Service Representatives: Customer service professionals who interact with clients over the phone can use this course to develop sales skills, turning service calls into sales opportunities. or Anyone Interested in Sales: Even if you don't have a background in sales but are interested in learning effective communication and persuasion techniques, this course will provide you with valuable insights and skills applicable in various professional settings. or Beginners seeking to enter the sales industry and need a comprehensive introduction to phone sales. or Intermediate salespeople aiming to boost their performance by learning new techniques and strategies. or Business professionals looking to improve customer relationships and sales results via phone communication. It is particularly useful for Aspiring Sales Professionals: If you're new to sales and want to build a strong foundation in phone sales techniques, this course will give you the skills and confidence you need to start your career on the right foot. or Current Sales Representatives: Those already working in sales who want to refine their phone sales techniques, improve their closing rates, and learn advanced strategies like up-selling and building rapport will find this course highly beneficial. or Entrepreneurs and Small Business Owners: If you're an entrepreneur or small business owner looking to enhance your sales efforts over the phone, this course will equip you with practical strategies to increase your revenue and customer satisfaction. or Customer Service Representatives: Customer service professionals who interact with clients over the phone can use this course to develop sales skills, turning service calls into sales opportunities. or Anyone Interested in Sales: Even if you don't have a background in sales but are interested in learning effective communication and persuasion techniques, this course will provide you with valuable insights and skills applicable in various professional settings. or Beginners seeking to enter the sales industry and need a comprehensive introduction to phone sales. or Intermediate salespeople aiming to boost their performance by learning new techniques and strategies. or Business professionals looking to improve customer relationships and sales results via phone communication.
Enroll now: Mastering Phone Sales
Summary
Title: Mastering Phone Sales
Price: $44.99
Number of Lectures: 8
Number of Published Lectures: 8
Number of Curriculum Items: 8
Number of Published Curriculum Objects: 8
Original Price: $49.99
Quality Status: approved
Status: Live
What You Will Learn
- The fundamentals of phone sales and how they work.
- How to prepare an effective sales pitch.
- Essential pre-call preparation steps.
- Strategies to handle customer objections and rejections.
- Up-selling practices to maximize sales.
- Building rapport and trust with customers.
- Effective closing techniques to seal the deal.
- Follow-up strategies to maintain relationships and encourage repeat business.
Who Should Attend
- Aspiring Sales Professionals: If you're new to sales and want to build a strong foundation in phone sales techniques, this course will give you the skills and confidence you need to start your career on the right foot.
- Current Sales Representatives: Those already working in sales who want to refine their phone sales techniques, improve their closing rates, and learn advanced strategies like up-selling and building rapport will find this course highly beneficial.
- Entrepreneurs and Small Business Owners: If you're an entrepreneur or small business owner looking to enhance your sales efforts over the phone, this course will equip you with practical strategies to increase your revenue and customer satisfaction.
- Customer Service Representatives: Customer service professionals who interact with clients over the phone can use this course to develop sales skills, turning service calls into sales opportunities.
- Anyone Interested in Sales: Even if you don't have a background in sales but are interested in learning effective communication and persuasion techniques, this course will provide you with valuable insights and skills applicable in various professional settings.
- Beginners seeking to enter the sales industry and need a comprehensive introduction to phone sales.
- Intermediate salespeople aiming to boost their performance by learning new techniques and strategies.
- Business professionals looking to improve customer relationships and sales results via phone communication.
Target Audiences
- Aspiring Sales Professionals: If you're new to sales and want to build a strong foundation in phone sales techniques, this course will give you the skills and confidence you need to start your career on the right foot.
- Current Sales Representatives: Those already working in sales who want to refine their phone sales techniques, improve their closing rates, and learn advanced strategies like up-selling and building rapport will find this course highly beneficial.
- Entrepreneurs and Small Business Owners: If you're an entrepreneur or small business owner looking to enhance your sales efforts over the phone, this course will equip you with practical strategies to increase your revenue and customer satisfaction.
- Customer Service Representatives: Customer service professionals who interact with clients over the phone can use this course to develop sales skills, turning service calls into sales opportunities.
- Anyone Interested in Sales: Even if you don't have a background in sales but are interested in learning effective communication and persuasion techniques, this course will provide you with valuable insights and skills applicable in various professional settings.
- Beginners seeking to enter the sales industry and need a comprehensive introduction to phone sales.
- Intermediate salespeople aiming to boost their performance by learning new techniques and strategies.
- Business professionals looking to improve customer relationships and sales results via phone communication.
Participants will gain a comprehensive understanding of phone sales techniques, including: The fundamentals of phone sales and how they work. How to prepare an effective sales pitch. Essential pre-call preparation steps. Strategies to handle customer objections and rejections. – Up-selling practices to maximize sales. Building rapport and trust with customers. Effective closing techniques to seal the deal. Follow-up strategies to maintain relationships and encourage repeat business.
Advantages of These Lectures Compared to Those Available Online
Personalized Learning Experience: Tailored content to meet the specific needs and challenges faced by participants. – Direct interaction with the instructor for personalized guidance and feedback.
Practical Application: Hands-on practice exercises and role-playing scenarios to reinforce learning. – Real-world examples and case studies to illustrate key concepts.
Comprehensive Curriculum: A structured approach covering all essential aspects of phone sales. Detailed exploration of each topic with practical tips and best practices.
Expert-Led Training: Insights and strategies from a seasoned sales expert with extensive industry experience. – Access to the instructor’s knowledge and expertise through interactive sessions.
Focus on Building Relationships: Emphasis on building long-term customer relationships through rapport and trust. – Techniques to enhance customer satisfaction and loyalty.
Holistic Approach: Integration of various sales techniques and strategies for a well-rounded skill set. – Focus on both the psychological and practical aspects of phone sales.
Ongoing Support: Additional resources and readings to supplement learning. Opportunities for follow-up sessions and continued learning.
By the end of this course, participants will be well-equipped with the knowledge and skills needed to excel in phone sales, build strong customer relationships, and achieve their sales targets effectively.
Course Curriculum
Chapter 1: What is Phone Sales and How It Works
Lecture 1: What is Phone Sales and How It Works
Chapter 2: How to Prepare a Pitch
Lecture 1: How to Prepare a Pitch
Chapter 3: What You Need to Do Before Making a Call
Lecture 1: What You Need to Do Before Making a Call
Chapter 4: What to Do if the Customer Says NO
Lecture 1: What to Do if the Customer Says NO
Chapter 5: Up-Sale Practice
Lecture 1: Up-Sale Practice
Chapter 6: Building Rapport and Trust
Lecture 1: Building Rapport and Trust
Chapter 7: Effective Closing Techniques
Lecture 1: Effective Closing Techniques
Chapter 8: Follow-Up Strategies
Lecture 1: Follow-Up Strategies
Instructors
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Joshua Benjamin Ali
C.E.O. JBA CONSULST
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Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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