Operations Management
Operations Management, available at Free, has an average rating of 4.4, with 30 lectures, based on 11238 reviews, and has 167349 subscribers.
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Summary
Title: Operations Management
Price: Free
Average Rating: 4.4
Number of Lectures: 30
Number of Published Lectures: 30
Number of Curriculum Items: 30
Number of Published Curriculum Objects: 30
Original Price: Free
Quality Status: approved
Status: Live
What You Will Learn
Who Should Attend
Target Audiences
A Faculty Project Course – Best Professors Teaching the World
This course provides a general introduction to operations management. This course aims to (1) familiarize you with the major operational problems and issues that confront managers, and (2) provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations.
This course should be of particular interest to people aspiring a career in designing and managing business processes, either directly (V.P. of Ops, COO) or indirectly (e.g. management consulting). The course should also be of interest to people who manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources. Finally, a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is indispensable for general managers and entrepreneurs.
We will see how different business strategies require different business processes, and vice versa, how different operational capabilities allow and support different strategies to gain competitive advantage. A process view of operations will be used to analyze different key operational dimensions such as capacity management, flow time management, supply chain management, and quality management. We will also discuss developments such as lean operations, just-in-time operations, and time-based competition.
Class is now in session! Enroll now and join in on a discussion with Prof. Allon.
Course Curriculum
Chapter 1: Operations Strategy: What Makes for Good Operations
Lecture 1: Introduction to Operations Management
Lecture 2: What's an Improvement
Lecture 3: Strategic Framework For Operational Decisions
Lecture 4: Applying the Framework to Southwest vs American Airlines
Lecture 5: Lecture Slides
Chapter 2: Managing Processes
Lecture 1: Process View of Operations
Lecture 2: Metrics
Lecture 3: Little 's Law
Lecture 4: Theoretical Flow Time And Critical Path
Lecture 5: Capacity And Bottleneck
Lecture 6: Summary
Lecture 7: Chapter 2 Slides
Chapter 3: Section 3: Lean Operations
Lecture 1: Introduction to Lean Operations
Lecture 2: Lean Tool: Quality at the Source
Lecture 3: Lean Tool: Batch Size Reduction
Lecture 4: Lean Tool: Pull rather than Push
Lecture 5: Lean Tool: Cellular Layout
Lecture 6: Continuous Improvement and Summary
Lecture 7: Chapter 3 Slides
Chapter 4: Managing Service Operations
Lecture 1: Service Operations
Lecture 2: Why do Queues Form?
Lecture 3: Queueing Theory
Lecture 4: How do Firms Improve Waiting Time?
Lecture 5: Section 4 Slides
Chapter 5: Supply Chain Management and Wrap Up
Lecture 1: Intoduction
Lecture 2: Supply Chain Management
Lecture 3: Key Challenges
Lecture 4: Hedging Against Risk
Lecture 5: Wrap Up
Lecture 6: Section 5 Slides
Instructors
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Gad Allon
Kellogg School of Management, Northwestern University
Rating Distribution
- 1 stars: 85 votes
- 2 stars: 193 votes
- 3 stars: 1584 votes
- 4 stars: 4429 votes
- 5 stars: 4947 votes
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