Operations Management in small businesses: key techniques

Operations Management in small businesses: key techniques, available at $69.99, has an average rating of 4.56, with 66 lectures, 7 quizzes, based on 2709 reviews, and has 6820 subscribers.

You will learn about Successfully apply operations management techniques in a small business Develop and implement operations that can deliver business strategy Evaluate and select an operations management technique to deliver a specific need Manage others to implement an operations management technique Gain an understanding of the key elements of Artificial Intelligence Gain an awareness of how Artificial Intelligence can be applied to Business Operations to good effect Be able to converse and work effectively with AI specialists to Business Operations work together effectively to apply AI to This course is ideal for individuals who are Small business owners and managers or Business studies students, at all levels, who plan to set up or work in a small business It is particularly useful for Small business owners and managers or Business studies students, at all levels, who plan to set up or work in a small business.

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Summary

Title: Operations Management in small businesses: key techniques

Price: $69.99

Average Rating: 4.56

Number of Lectures: 66

Number of Quizzes: 7

Number of Published Lectures: 66

Number of Published Quizzes: 7

Number of Curriculum Items: 73

Number of Published Curriculum Objects: 73

Original Price: £29.99

Quality Status: approved

Status: Live

What You Will Learn

Successfully apply operations management techniques in a small business
Develop and implement operations that can deliver business strategy
Evaluate and select an operations management technique to deliver a specific need
Manage others to implement an operations management technique
Gain an understanding of the key elements of Artificial Intelligence
Gain an awareness of how Artificial Intelligence can be applied to Business Operations to good effect
Be able to converse and work effectively with AI specialists to Business Operations work together effectively to apply AI to

Who Should Attend

Small business owners and managers
Business studies students, at all levels, who plan to set up or work in a small business

Target Audiences

Small business owners and managers
Business studies students, at all levels, who plan to set up or work in a small business

Small business operations are often developed informally and by trial and error. Operations management can make or break a business. As your business grows there will be a need to ensure the effectiveness and efficiency of its operations. Operations management techniques, which have their origins in large organisations, can be applied with great results in small businesses. This course is a practical guide to how these proven techniques can be used in small businesses.

This course will take you on a journey through:

Learning the key concepts of operations management
Exploring how operations management can deliver your business strategy
Learning how to design products, services, operations and processes
Exploring how operations can be planned and delivered
Learning how operations can always be improved

The course is aimed at owners and managers of small businesses. It is also suitable for business studies students, at any level, who are keen to run or work in a small business. You do not need any prior theoretical knowledge to take this course. You will need to have a passion for running a successful business, whether now or in the future. Practical experience of small business management or a general overview of the way a particular small business works will help you to relate these techniques directly to real situations. The course comprises 40 lectures in the form of video presentations and includes:

4 quizzes to confirm your understanding of the course sections
Mini case studies of the applications of these techniques in a range of small business sectors
Suggestions for activities for you to apply specific techniques to your own business or a business you are familiar with
Discussions where we can share experiences of applying these techniques

We will be learning a myriad of techniques including: fitting operations to strategy, optimising flexibility and cost, designing layouts, maximising yield, supply chain management, lean approaches, project planning and control, risk management and quality improvement.

Course Curriculum

Chapter 1: What is operations management? An introduction to the basic concepts.

Lecture 1: Introduction

Lecture 2: What is Operations Management?

Lecture 3: Introducing NEW lectures on Artificial Intelligence in Operations Management

Lecture 4: How every small business is engaged in transformation.

Lecture 5: The basic building blocks of operations management

Lecture 6: The characteristics of operations

Chapter 2: Operations management delivers and influences business strategy and performance

Lecture 1: The purpose of operations management

Lecture 2: The relationship between business strategy and operations

Lecture 3: Approaches to setting business strategy

Lecture 4: The contribution of operations

Lecture 5: Four perspectives on operations strategy

Lecture 6: What should an operations strategy contain?

Chapter 3: Design of of processes, operations, products and services.

Lecture 1: Product and service design

Lecture 2: Process design

Lecture 3: The product-process matrix and the product-service matrix

Lecture 4: Process mapping

Lecture 5: Supply network design

Lecture 6: The location of operations

Lecture 7: Layout and flow

Lecture 8: Process technology

Lecture 9: Innovation

Chapter 4: Planning and delivering operations

Lecture 1: The key building blocks of planning and control

Lecture 2: Planning activities

Lecture 3: Planning to meet demand

Lecture 4: Yield management

Lecture 5: Managing stock

Lecture 6: Supply chain performance

Lecture 7: Supply chain activities, relationships and behaviour

Lecture 8: Customer relationship management

Lecture 9: Streamlining your business with the LEAN approach

Lecture 10: The LEAN approach to small business set up and growth

Lecture 11: Materials requirements planning

Lecture 12: Enterprise resource planning

Lecture 13: Planning and controlling your projects – the "waterfall " approach

Lecture 14: Planning and controlling your projects – the agile approach

Chapter 5: Improving operations

Lecture 1: What is quality?

Lecture 2: Quality management approaches

Lecture 3: Quality improvement approaches – Total quality management

Lecture 4: Quality improvement approaches – Improvement cycles

Lecture 5: Quality improvement approaches – Statistical process control

Lecture 6: Quality improvement approaches – Six Sigma

Lecture 7: Managing risk – Identifying the causes of risk

Lecture 8: Preventing failure

Lecture 9: Mitigating the effects of failure

Lecture 10: Recovering from the effects of failure

Lecture 11: Conclusion and next steps

Lecture 12: Introducing NEW lectures on Artificial Intelligence in Operations Management

Chapter 6: AI in Operations Management – Understanding Artificial Intelligence

Lecture 1: Artificial Intelligence in Operations Management – Introduction

Lecture 2: What is Artificial Intelligence

Lecture 3: What is a Neural Network

Lecture 4: Using AI in Operations Management

Lecture 5: Supervised Machine Learning

Lecture 6: Unsupervised Machine Learning

Lecture 7: Semi-supervised Machine Learning

Lecture 8: Reinforcement Learning

Lecture 9: Natural Language Processing

Chapter 7: AI in Operations Management – Applying AI to Business Operations

Lecture 1: Artificial Intelligence in Product Design

Lecture 2: Artificial Intelligence in Service Design

Lecture 3: Artificial Intelligence in Supply Network Design

Lecture 4: Artificial Intelligence in Process Technology Design

Lecture 5: Artificial Intelligence in Demand Forecasting

Lecture 6: Artificial Intelligence in Warehouse Operations

Lecture 7: Artificial Intelligence in Logistics

Lecture 8: Artificial Intelligence in CRM, ERP and Project Planning and Control

Lecture 9: Artificial Intelligence in the Improvement of Product Quality

Lecture 10: Artificial Intelligence in the Improvement of Service Quality

Instructors

Chris West
Business and Academic Leader

Rating Distribution

1 stars: 17 votes
2 stars: 51 votes
3 stars: 325 votes
4 stars: 958 votes
5 stars: 1358 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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