Outstanding Customer Service – The Ultimate Guide!
Outstanding Customer Service – The Ultimate Guide!, available at $69.99, has an average rating of 4.35, with 16 lectures, based on 308 reviews, and has 38023 subscribers.
You will learn about STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! … and MUCH More!!! This course is ideal for individuals who are Sales People or Clerks or Managers or Business Owners or Anybody who Interacts with the Public in a Business It is particularly useful for Sales People or Clerks or Managers or Business Owners or Anybody who Interacts with the Public in a Business.
Enroll now: Outstanding Customer Service – The Ultimate Guide!
Summary
Title: Outstanding Customer Service – The Ultimate Guide!
Price: $69.99
Average Rating: 4.35
Number of Lectures: 16
Number of Published Lectures: 16
Number of Curriculum Items: 16
Number of Published Curriculum Objects: 16
Original Price: $199.99
Quality Status: approved
Status: Live
What You Will Learn
- STOP Losing Money Due to Poor or Average Customer Service! $$$
- Make MORE Money from Each Customer! $$$
- SAVE a Fortune in Advertising Dollars! $$$
- Get MORE Referrals! $$$
- Solve Problems FAST!
- Retain Existing Customers!
- Learn How to Create an Outstanding Customer Service Experience
- Learn the 5 Tenets of TQM
- Avoid the 10 Deadly Sins of Customer Service!
- How to Handle Difficult Customers like a PRO!
- … and MUCH More!!!
Who Should Attend
- Sales People
- Clerks
- Managers
- Business Owners
- Anybody who Interacts with the Public in a Business
Target Audiences
- Sales People
- Clerks
- Managers
- Business Owners
- Anybody who Interacts with the Public in a Business
Customer Service Will MAKE Or BREAK Your Business!You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
“55% became a customer of a company because of their reputation for GREAT customer service”
“40% began purchasing from a competitor because of their reputation for GREAT customer service”
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in “Customer Service”???
This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
… and MUCH More!!!
Sign up Now!
Course Curriculum
Chapter 1: Introduction
Lecture 1: WHY Customer Service Is CRITICAL To Your Business!
Lecture 2: Good Isn't Good Enough!
Lecture 3: We Are ALL in the "Helping Field"
Lecture 4: Providing "Concierge" Level Of Service
Lecture 5: The 5 Tenets Of TQM
Lecture 6: How To Boost Customer Satisfaction
Lecture 7: How To Avoid The 10 Deadly Sins Of Customer Service!
Lecture 8: More Money $$$ – Through Customer Retention
Lecture 9: How Much Is A Customer Worth? $$$
Lecture 10: Do You Understand Your Customer?
Lecture 11: Dealing With Difficult Customers
Lecture 12: "LEAP" Into Customer Service!
Lecture 13: Exceptional Phone Service!
Lecture 14: WHY Customers Buy From YOU! $$$
Lecture 15: BONUS LECTURE!!! FINAL TIPS!!!
Chapter 2: BONUS SECTION – Limited Exclusive Access For Students Only!
Lecture 1: Bonus Lecture – Access 100+ Hours of Video Content!
Instructors
-
Prof. Paul Cline, Ed.D
Prof. Paul – Business/Psychology Expert – 500,000+ Students -
Sandor Kiss
Teaching 800,000+ Students, Performance Marketer
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 7 votes
- 3 stars: 40 votes
- 4 stars: 94 votes
- 5 stars: 166 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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