Performance appraisal: Manager's guide to performance review
Performance appraisal: Manager's guide to performance review, available at $39.99, has an average rating of 3.95, with 21 lectures, 1 quizzes, based on 515 reviews, and has 1847 subscribers.
You will learn about structure a successful appraisal interview identify and use competencies set SMART targets give constructive feedback identify development needs deal with difficult situations This course is ideal for individuals who are This training resource is designed for use with managers and team leaders with staff responsibilities. It will benefit those who are new to appraisals as well as those with more experience who need to refresh their skills in appraisal feedback. It is particularly useful for This training resource is designed for use with managers and team leaders with staff responsibilities. It will benefit those who are new to appraisals as well as those with more experience who need to refresh their skills in appraisal feedback.
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Summary
Title: Performance appraisal: Manager's guide to performance review
Price: $39.99
Average Rating: 3.95
Number of Lectures: 21
Number of Quizzes: 1
Number of Published Lectures: 21
Number of Published Quizzes: 1
Number of Curriculum Items: 22
Number of Published Curriculum Objects: 22
Original Price: $34.99
Quality Status: approved
Status: Live
What You Will Learn
- structure a successful appraisal interview
- identify and use competencies
- set SMART targets
- give constructive feedback
- identify development needs
- deal with difficult situations
Who Should Attend
- This training resource is designed for use with managers and team leaders with staff responsibilities. It will benefit those who are new to appraisals as well as those with more experience who need to refresh their skills in appraisal feedback.
Target Audiences
- This training resource is designed for use with managers and team leaders with staff responsibilities. It will benefit those who are new to appraisals as well as those with more experience who need to refresh their skills in appraisal feedback.
In some organisations the periodic formal meeting between a manager and a member of staff is called a performance appraisal. In others it’s just called an appraisal; or an appraisal review or a performance review – the terms vary.
The aims of these reviews can also vary. They can include: improving performance; assessing achievements against objectives; reviewing levels of competence; solving problems; developing the employee’s skills and career; and setting fresh objectives.
The aims of the appraisal tend to reflect the priorities of the organisation. It is important, though, that the appraisers who are being trained reflect on what they want to get from appraisals and on what they think appraisees will want.
There has to be something in the appraisal process that will be seen to be of benefit to the participants – failure to recognise this has probably been one of the root causes of the lack of success of so many appraisal systems.
Appraisals can be a cause of anguish for both the person being appraised and the appraiser. But the good news is that properly conducted appraisals can be hugely rewarding for both parties.
Achieving higher performance does not happen automatically; success depends on the human skills of the person at the sharp end – the appraiser. Very often – with the best intentions – managers get appraisals wrong. This training resource has been especially designed to help them get it right!
Based on accumulated research findings and practical experience from across the world. This Skill Boosters course complements widely differing appraisal processes by concentrating on the universal aims of appraisal – making a fair and accurate assessment of performance and carrying out the appraisal discussion in a way that motivates appraisees rather than turning them off.
Properly conducted appraisals can be hugely rewarding to both appraiser and appraisee, whatever their level or organisation. This resource will help appraisers to discover how they can encourage development so that each person in their team achieves their full potential.
This Skill Boosters course uses dramatised scenarios to highlight the key learning points and provides opportunities for managers to observe best practice in planning for and conducting the appraisal meeting.
Course Curriculum
Chapter 1: Feedback Skills
Lecture 1: Introduction to feedback skills
Lecture 2: Be balanced, be tentative and give praise
Lecture 3: Use open questions
Lecture 4: Be concrete, but respectful
Lecture 5: Be constructive, be realistic and problem solve
Lecture 6: Feedback section summary
Chapter 2: Stages of the interview
Lecture 1: Setting the agenda
Lecture 2: Setting the tone
Lecture 3: Put the onus on the appraisee
Lecture 4: Use open question to check where there is agreement
Lecture 5: Phases of questioning
Lecture 6: Problem solving
Lecture 7: Training and development
Lecture 8: Set SMART objectives
Lecture 9: Ending the discussion
Lecture 10: Stages of the interview – section summary
Chapter 3: Dealing with difficult situations
Lecture 1: Appraisee blames others.mov
Lecture 2: Appraisee loses their temper
Lecture 3: Appraisee disappointed with promotion
Lecture 4: Appraisee wants to move up
Lecture 5: Appraisee upset with payrise
Chapter 4: Assessment quiz
Instructors
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Skill Boosters
Films for a better workplace
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 17 votes
- 3 stars: 104 votes
- 4 stars: 234 votes
- 5 stars: 159 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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