Problem-Solving Techniques

Problem-Solving Techniques, available at $19.99, has an average rating of 4.58, with 37 lectures, based on 6 reviews, and has 67 subscribers.

You will learn about Analyse and compare a range of problem solving techniques Propose solutions to complex problems Identify performance gaps or discrepancies Identify priorities for improvement Evaluate methodologies to control and improve performance This course is ideal for individuals who are Business Analysts or Project Managers or Decision Makers or Systems Analysts or Students or Consultants It is particularly useful for Business Analysts or Project Managers or Decision Makers or Systems Analysts or Students or Consultants.

Enroll now: Problem-Solving Techniques

Summary

Title: Problem-Solving Techniques

Price: $19.99

Average Rating: 4.58

Number of Lectures: 37

Number of Published Lectures: 37

Number of Curriculum Items: 59

Number of Published Curriculum Objects: 59

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Analyse and compare a range of problem solving techniques
Propose solutions to complex problems
Identify performance gaps or discrepancies
Identify priorities for improvement
Evaluate methodologies to control and improve performance

Who Should Attend

Business Analysts
Project Managers
Decision Makers
Systems Analysts
Students
Consultants

Target Audiences

Business Analysts
Project Managers
Decision Makers
Systems Analysts
Students
Consultants

In this course you will cover a wide variety of problem-solving techniques in the following eight areas:

Problem identification
Improvement priorities identification
Decision making
Process identification
Resources planning
Process improvement
Performance measurement
Predictive techniques

Each of the eight areas feature several problem-solving techniques such as Cost-Benefit Analysis, Pareto Analysis, PEST, Weighted Scoring, Moving Averages, and many more. Each technique has a short lecture describing how each technique works using easy to understand examples throughout. Every lecture is followed with a short assignment that is designed to enhance and reinforce your learning. Several of the lectures also have accompanying “How To..” videos such as how to create a Pareto Chart in spreadsheet software, and how to draw a Project Network Diagram.

The course features over five hours of video and 24 different problem-solving techniques. However, students can take the course in any sequence they want, as each technique is aimed at solving specific types of problems. In reality, you may end up using a combination of techniques in order to analyse a problem from different angles.

The overall aim of the course is to get you to think differently and have a structured approach to solving everyday problems. Instead of jumping straight into trying to solve a problem, it is vital to first think about understanding the problem before you choose a particular technique that might help you.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Welcome

Lecture 2: Course Outline

Lecture 3: Course Introduction

Lecture 4: Recommended Text

Lecture 5: Sample Chapter: An Introduction to Business Systems Analysis

Chapter 2: Problem Identification

Lecture 1: Cause & Effect Diagrams

Lecture 2: How To… Draw a Cause & Effect Diagram

Lecture 3: Check Sheets

Lecture 4: Googlestorming

Lecture 5: The Circle of Opportunity

Chapter 3: Improvement Priorities Identification

Lecture 1: Pareto Analysis

Lecture 2: How To… Draw a Pareto Chart in Excel

Lecture 3: Value Analysis

Lecture 4: MoSCoW Analysis

Chapter 4: Decision Making

Lecture 1: SWOT Analysis

Lecture 2: PEST Analysis

Lecture 3: Cost-Benefit Analysis

Lecture 4: Weighted Scoring Model

Lecture 5: How To… Calculate Weighted Scores in Excel

Chapter 5: Process Identification

Lecture 1: Flow Charts

Lecture 2: How To… Draw a Basic Flow Chart

Lecture 3: SIPOC Diagrams

Chapter 6: Resource Planning

Lecture 1: Project Network Diagrams

Lecture 2: How To… Draw a Project Network Diagram

Lecture 3: Use Cases

Lecture 4: PERT Analysis

Chapter 7: Process Improvement

Lecture 1: SREDIM Process Improvement

Lecture 2: Radar Charts

Lecture 3: How To… Draw a Radar Chart in Excel

Lecture 4: Force-Field Analysis

Chapter 8: Performance Measurement

Lecture 1: Run Charts

Lecture 2: How To… Draw a Run Chart in Excel

Chapter 9: Predictive Techniques

Lecture 1: Simple Moving Average

Lecture 2: How To… Calculate a Simple Moving Average in Excel

Lecture 3: Weighted Moving Average

Lecture 4: How To… Calculate a Weighted Moving Average in Excel

Chapter 10: The End

Lecture 1: Wrap up and Thank you!

Instructors

Eugene O'Loughlin
Life Long Learning Skills

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2 stars: 0 votes
3 stars: 1 votes
4 stars: 1 votes
5 stars: 4 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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