Professional Hotel Management Business

Professional Hotel Management Business, available at $19.99, has an average rating of 4.25, with 58 lectures, based on 6 reviews, and has 23 subscribers.

You will learn about How to start a hotel business How to improve hotel management skills Hotel management tips all hoteliers must know How to become a better hotel manager Effective ways to increase hotel revenue and profit How to improve Your hotel ratings Reasons why you hotel needs loyalty program Hotel management tips that boost efficiency This course is ideal for individuals who are Managers, hoteliers, hospitality industry, decorators, food associations, standard authorities, directors, employees, CEO, hotel businesses, government, travel agencies, holiday inns, etc. It is particularly useful for Managers, hoteliers, hospitality industry, decorators, food associations, standard authorities, directors, employees, CEO, hotel businesses, government, travel agencies, holiday inns, etc.

Enroll now: Professional Hotel Management Business

Summary

Title: Professional Hotel Management Business

Price: $19.99

Average Rating: 4.25

Number of Lectures: 58

Number of Published Lectures: 58

Number of Curriculum Items: 58

Number of Published Curriculum Objects: 58

Original Price: $74.99

Quality Status: approved

Status: Live

What You Will Learn

How to start a hotel business
How to improve hotel management skills
Hotel management tips all hoteliers must know
How to become a better hotel manager
Effective ways to increase hotel revenue and profit
How to improve Your hotel ratings
Reasons why you hotel needs loyalty program
Hotel management tips that boost efficiency

Who Should Attend

Managers, hoteliers, hospitality industry, decorators, food associations, standard authorities, directors, employees, CEO, hotel businesses, government, travel agencies, holiday inns, etc.

Target Audiences

Managers, hoteliers, hospitality industry, decorators, food associations, standard authorities, directors, employees, CEO, hotel businesses, government, travel agencies, holiday inns, etc.

The hotel industry is becoming very competitive in this current time, there is many big hotel coming up globally, but the key to become successful in this business is understanding your customers and the environment that you operate because customer satisfaction is the answer to continues business and successful business. Every serious hotel business need to set up their clear strategic goals and develop effective and efficient marketing strategy for the business. l must advice hoteliers that hotel is about providing comfort, meaning your environment must be good, the food must be excellent and the people should be well train so they can deliver good service. Modern hotel managers must ensure that they build a strong team because great team work boost efficiency and enhance good service delivery.

Potential customers look for ratings and word of mouth recommendations before they visit any hotel so the responsibility rest on the hotel manager to ensure that their service delivery is standard and consistent. Technology has change the face and shape of the hotel business so management must ensure that the best technology is being used to ensure that service delivery is accurate. There is no way any company will not have challenges from their customers but the ability to resolved the issue will let the customer know that this is a matured company that understand their customers and are prepared to deliver quality service.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: What is hotel management

Lecture 3: How to improve hotel management skills

Lecture 4: What is hotel

Lecture 5: History of hotel

Lecture 6: Types of hotel

Lecture 7: Hotel records

Lecture 8: Unique and specialty hotels

Chapter 2: How To Start A Hotel Business

Lecture 1: Find a market need

Lecture 2: Craft your strategic goals

Lecture 3: Run the numbers

Lecture 4: Review financial options

Lecture 5: Do your paper work

Lecture 6: Hire and train your team

Lecture 7: Draft a marketing plan

Lecture 8: Launch your hotel business

Chapter 3: Hotel Management Tips All Hoteliers Should Know

Lecture 1: Build a strong team

Lecture 2: Emphasize employee appreciation and recognition

Lecture 3: Invest in high quality hotel software

Lecture 4: Practice the art of delegation

Lecture 5: Schedule employees efficiently

Lecture 6: Utilize hotel automation tools

Lecture 7: Keep your hotels online presence up to date

Lecture 8: Embrace constructive criticism and implement feedback

Chapter 4: Effective Ways To Increase Hotel Revenue And Profit

Lecture 1: Build a road map

Lecture 2: Segment your target market

Lecture 3: Maximize online reach with a channel manager

Lecture 4: Partner with local business

Lecture 5: Get mobile-friendly

Lecture 6: Use high-quality visuals

Lecture 7: Use hotel revenue management analytics

Lecture 8: Optimize your inventory

Chapter 5: Reasons Why Your Hotel/Restaurant Needs A Loyalty Program

Lecture 1: It increase and improve sales

Lecture 2: It improve customer relationship

Lecture 3: A loyalty program encourages word-of-mouth advertising

Lecture 4: It brings back repeat customers

Lecture 5: It creates happier diners

Chapter 6: Hotel Management Tips That Boost Efficiency, Group Business and Bookings

Lecture 1: Learn which technology tools are available to you then use them

Lecture 2: Use social media to spread the word organically

Lecture 3: Gather success stories and promote them

Lecture 4: Keep a pulse on changing hospitality trends

Chapter 7: How To Become A Better Hotel Manager: Tips And Advice

Lecture 1: Be present in your hotel

Lecture 2: Motivate team members

Lecture 3: Make budgets a priority

Lecture 4: Hire the top talent in your industry

Lecture 5: Take responsibilities for problems

Lecture 6: Provide opportunities for staff to grow

Lecture 7: Spend time with all members of staff

Lecture 8: Embrace the power of social media

Lecture 9: Be prepared to dedicate plenty of time to the business

Chapter 8: How To Improve Your Hotel Ratings

Lecture 1: Introduction

Lecture 2: Analyze what you have

Lecture 3: Invest in your staff

Lecture 4: Do something with the review

Lecture 5: Include the help of OTAS

Lecture 6: Go the extra mile

Chapter 9: Ways To Measure Hotel Customer Service Quality

Lecture 1: Ways to measure hotel customer service quality

Chapter 10: Conclusion

Lecture 1: Hotel Questions

Instructors

Eric Yeboah
MBA/ PGDip

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 2 votes
4 stars: 1 votes
5 stars: 3 votes

Frequently Asked Questions

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